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How to Fix ShadowPlay Not Recording the Audio

ShadowPlay is one of the easiest ways to record and share gameplay videos, screenshots, and live streams with your friends. Though it’s free to use the software, the performance of the ShadowPlay may have up/down depending on the PC configuration. It’s also worth mentioning that the ShadowPlay software comes with the Nvidia GeForce Experience. Now, plenty of users report that ShadowPlay not recording the audio sometimes, which literally becomes useless. So, if you’re also facing the same, check this guide to fix it.

The particular issue can happen due to multiple reasons like incorrect audio device selected on the Windows PC; system sound is turned off, not properly configured or installed Nvidia GeForce Experience app. So, here we’ve shared all the possible workarounds that you should try yourself.

How to Fix ShadowPlay Not Recording the Audio

Now, without getting further ado, let’s get started.

How to Fix ShadowPlay Not Recording the Audio
Image Source: Nvidia

1. Change Default Nvidia Output Device

If you’ve multiple output devices connected to the computer, this kind of issue may happen easily. So, it can also be possible that the wrong output device has been selected. Nvidia uses the default output device, and you’ve to select that one.

  • From the right side of the taskbar, right-click on the Sounds icon.
  • Click on Open Sound Settings from the pop-up menu.
  • The Sound Settings page will open > Click on App volume and device preferences under the Advanced sound options.
  • Here you will see the Output and Input devices.
  • So, select your Nvidia default sound device for the Output.
  • Once done, close the settings windows and restart your PC.

Also Read: Fix: NVIDIA High Definition Audio Not Plugged In Error

2. Adjust Volume of System Sounds

  • From the right side of the taskbar, right-click on the Sounds icon.
  • Click on Open Volume Mixer from the pop-up menu.
  • Set/adjust the device speaker and system sounds volume according to your preference so that the audio will come out nicely and the screen recording audio also come out clearly.
  • Once done, close the settings windows and restart your PC.

Must Read: Fix NVIDIA Driver not compatible with this Windows version

3. Reinstall Nvidia GeForce Experience

  • Click on Start > Type Control Panel and click on it from the search result.
  • Select Uninstall a program > Right-click on the Nvidia GeForce Experience program from the list.
  • Click on Uninstall to completely remove the program.
  • You should also uninstall the PhysX System software and HD Audio program, as both of them are included with the GeForce Experience app.
  • Once done, reboot your PC.
  • Next, head over to the official GeForce website to download the latest Nvidia GeForce Experience tool for your PC.
  • Then simply install the GeForce Experience app as usual.

Also ReadHow to Fix Nvidia ShadowPlay Screen Recording Error

That’s it, guys. We assume you’ve found this guide pretty helpful. Feel free to ask in the comment below for further queries.

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