Fix 4: Check the Wi-Fi connection and signal strength
Another thing you should try on your HiSense Roku TV is to check the Wi-Fi network and signal strength. Make sure your Wi-Fi network is working correctly and that other devices can connect to it. If the network is functioning correctly, check the signal strength of the Wi-Fi network. Here’s how you can check the signal strength of your Wi-Fi network on your Hisense Roku TV:
- Press the Home button on your Roku TV’s remote.
- Go to Settings > Network > About.
- You can see the signal strength on the right side of the screen. The signal strength is rated as Poor, Fair, Good, or Excellent.
- You can also check additional details by going to the “Check connection” page.
If the signal strength is weak, try moving your Hisense Roku TV closer to the Wi-Fi router. If you still have trouble getting a strong Wi-Fi signal in the room where your Hisense Roku TV is located, consider using a Wi-Fi extender. A Wi-Fi extender can help amplify and extend your Wi-Fi signal to provide better coverage in your home.
If your Wi-Fi connection is still unstable or slow after troubleshooting, consider using a wired Ethernet connection instead. You can connect your Hisense Roku TV to your router using an Ethernet cable for a more stable connection.
Fix 5: Reset the Network Settings on the Hisense Roku TV
If your internet connection and the Wi-Fi both seem to work fine, then you may want to reset the network settings on your HiSense Roku TV. A network reset will delete all your network-related settings and fix any issues that might be causing the issue.
Note: Resetting the network settings will delete all your saved Wi-Fi networks and other network-related settings.
Follow these steps to reset the network settings on your HiSense Roku TV:
- Press the Home button on your Roku TV’s remote.
- Go to Settings > System > Advanced system settings > Network connection reset.
- Follow the on-screen instructions to reset your network connection settings.
- Once the reset is complete, try connecting to your Wi-Fi network again.
Fix 6: Update the Firmware on the Hisense Roku TV
If resetting the network settings did not fix the issue, try updating the firmware on your HiSense Roku TV. Outdated firmware can lead to several issues, including Wi-Fi connectivity issues. To prevent such issues from happening, it is always a good idea to keep your TV’s firmware up to date.
Follow these steps to update the firmware on your HiSense Roku TV:
- Press the Home button on your Roku TV’s remote.
- Go to Settings > System > System update > Check now.
- If an update is available, download and install it.
- Once the update is complete, restart your Hisense Roku TV and try connecting to your Wi-Fi network again.
Fix 7: Update the Router Firmware
When was the last time you updated your router’s firmware? Updating your Wi-Fi router is just as important as updating your TV. An outdated firmware on your router can cause all kinds of issues that will prevent you from connecting to your Wi-Fi. To update your router’s firmware:
- Go to your router’s login page.
- Enter your login credentials.
- Look for the Router Update, Firmware Update, or something of that sort and click on it.
- Then, follow the on-screen instructions to complete the update.
- Finally, restart your router by unplugging it and then plugging it back in.
- If you are not sure about the steps, you may contact your specific router manufacturer to know how to update the firmware.
As a last resort, you can try to factory reset your HiSense Roku TV. Many users have successfully fixed this issue by performing a factory reset on their TVs. A factory reset will revert your TV to its original settings as if it was new. However, keep in mind that a factory reset will also delete all your existing data during the process.
Here’s how to factory reset your HiSense Roku TV:
Note: Be sure to take any backup, if possible, as a factory reset will erase all your settings and data on the Hisense Roku TV.
- Press the Home button on your Roku TV’s remote.
- Select Settings > System > Advanced system settings > Factory reset.
- Follow the on-screen instructions to reset your Hisense Roku TV to its factory settings.
- Once the reset is complete, set up your Hisense Roku TV again and try connecting to your Wi-Fi network.
If you don’t have the remote with you handy, you can also reset your HiSense Roku TV using the following steps:
- Firstly, make sure your TV is turned on.
- On your TV, find the reset button and push the button using a pin or something similar.
- Keep holding the reset button, and your TV will turn off. Do not release the button until you see the HiSense Roku TV logo.
- Once you have released the button, your TV will restart and turn on.
- Once the reset is complete, set up your Hisense Roku TV again and try connecting to your Wi-Fi network.
If you’ve tried all the troubleshooting steps and tips but still can’t connect to your Wi-Fi network, it may be a more complex issue that requires further assistance. Contact Hisense or Roku support for additional help and guidance. Their technical support team can help diagnose and resolve the issue or provide further instructions on what to do next.
Frequently Asked Questions
Why won’t my Hisense Roku TV connect to Wi-Fi?
There could be several reasons why your Hisense Roku TV is not connecting to Wi-Fi, such as an unstable or weak Wi-Fi signal, outdated software or firmware, a router issue, or a problem with the TV’s network settings.
How can I check the Wi-Fi signal strength on my Hisense Roku TV?
To check the Wi-Fi signal strength on your Hisense Roku TV, go to Settings > Network > About > Check connection. This will show you the current Wi-Fi signal strength on your TV.
Performing a factory reset should be the last resort to fix a Wi-Fi connection issue on your Hisense Roku TV. This is because it erases all your settings and data on the TV. Try other troubleshooting steps, such as restarting the router, updating software and firmware, and resetting the network settings before performing a factory reset.
Can I use a Wi-Fi extender to improve the Wi-Fi signal strength on my Hisense Roku TV?
Yes, using a Wi-Fi extender can help improve the Wi-Fi signal strength on your Hisense Roku TV. A Wi-Fi extender can help amplify and extend your Wi-Fi signal to provide better coverage in your home.
What should I do if I’ve tried all the troubleshooting steps and still can’t connect my Hisense Roku TV to Wi-Fi?
If you’ve tried all the troubleshooting steps and tips but still can’t connect your Hisense Roku TV to Wi-Fi, contact Hisense or Roku support for further assistance. Their technical support team can help diagnose and resolve the issue or provide further instructions on what to do next.
Final Words
Wi-Fi connectivity issues on the HiSense Roku TV can be frustrating issue for anyone trying to stream content. However, by following the troubleshooting steps outlined in this article, you can resolve the issue in most cases. By trying these solutions, you can ensure that your Hisense Roku TV is connected to Wi-Fi and streaming your favourite content smoothly. If you have any further questions, let us know in the comments section below.
