Fix: Hisense Roku TV Wi-Fi Not Working 

With the rise of streaming services and smart TVs, having a stable Wi-Fi connection is crucial for a seamless viewing experience. Hisense Roku TVs offer an affordable and user-friendly option for streaming, but some users have reported encountering issues with their Wi-Fi connection.

A malfunctioning Wi-Fi connection can cause inconvenience and prevent access to online content, which is why it’s essential to resolve this problem as soon as possible. In this article, we will outline some troubleshooting steps and tips to help you fix your Hisense Roku TV’s Wi-Fi connection and get back to enjoying your favourite shows and movies.

Troubleshooting Steps to Fix HiSense Roku TV Wi-Fi Not Working Issue 

There can be several reasons why your HiSense TV’s Wi-Fi could malfunction. However, leaving the reasons aside, it is quite simple to fix this issue. Since there are a ton of reasons that could cause this issue, there are several solutions that you have to try. Keep trying the fixes until the issue is fixed. Here are eleven fixes that you can try to fix HiSense Roku TV Wi-Fi not working issue:

Fix 1: Power Cycle your TV 

The first thing you should do when fixing any issue with your HiSense Roku TV is power cycle it. A power cycle is like a soft reset for your TV. It helps fix any temporary glitches that might be causing the Wi-Fi issue or just any other issues. Follow these steps to power cycle your HiSense Roku TV:

1. Turn on your TV and directly unplug it from the power outlet without turning it off.
2. Wait for about 2-5 minutes before plugging your TV back in.
3. Once plugged in, turn your TV back on and check if the Wi-Fi is now working properly.

Fix 2: Power Cycle your Router 

If the above step didn’t fix the issue, you can also try to power cycle your router that is connected to your HiSense Roku TV. The same rules apply here as well. Power cycling your router will clear any temporary glitches that might be causing the Wi-Fi issue. Here’s how to power cycle your router:

1. Unplug your router from the power outlet.
2. Wait for 2-3 minutes patiently.
3. Then, plug your router back in.
4. Now go to your TV and try connecting to the Wi-Fi again. Everything should work fine now.

If you face the issue even after performing the power cycle on both of your devices, move down to the next step. 

Fix 3: Clear Cache 

You can also try explicitly clearing the cache on your HiSense Roku TV. This will delete any temporary storage that might be causing the Wi-Fi issue. To clear the cache on your HiSense Roku TV:

1. On your Roku TV remote, press the Home button at least five times.
2. Then, press the Navigation Up button once.
3. Press the Rewind button two times and then the Fast Forward button two times.
4. Pressing these buttons in this manner will clear the cache on your HiSense Roku TV.

Fix 4: Check the Wi-Fi connection and signal strength

Another thing you should try on your HiSense Roku TV is to check the Wi-Fi network and signal strength. Make sure your Wi-Fi network is working correctly and that other devices can connect to it. If the network is functioning correctly, check the signal strength of the Wi-Fi network. Here’s how you can check the signal strength of your Wi-Fi network on your Hisense Roku TV:

1. Press the Home button on your Roku TV’s remote.
2. Go to Settings > Network > About.
3. You can see the signal strength on the right side of the screen. The signal strength is rated as Poor, Fair, Good, or Excellent.
4. You can also check additional details by going to the “Check connection” page.

If the signal strength is weak, try moving your Hisense Roku TV closer to the Wi-Fi router. If you still have trouble getting a strong Wi-Fi signal in the room where your Hisense Roku TV is located, consider using a Wi-Fi extender. A Wi-Fi extender can help amplify and extend your Wi-Fi signal to provide better coverage in your home. 

If your Wi-Fi connection is still unstable or slow after troubleshooting, consider using a wired Ethernet connection instead. You can connect your Hisense Roku TV to your router using an Ethernet cable for a more stable connection.

Fix 5: Reset the Network Settings on the Hisense Roku TV 

If your internet connection and the Wi-Fi both seem to work fine, then you may want to reset the network settings on your HiSense Roku TV. A network reset will delete all your network-related settings and fix any issues that might be causing the issue. 

Note: Resetting the network settings will delete all your saved Wi-Fi networks and other network-related settings.

Follow these steps to reset the network settings on your HiSense Roku TV: 

1. Press the Home button on your Roku TV’s remote.
2. Go to Settings > System > Advanced system settings > Network connection reset.
3. Follow the on-screen instructions to reset your network connection settings.
4. Once the reset is complete, try connecting to your Wi-Fi network again. 

Fix 6: Update the Firmware on the Hisense Roku TV

If resetting the network settings did not fix the issue, try updating the firmware on your HiSense Roku TV. Outdated firmware can lead to several issues, including Wi-Fi connectivity issues. To prevent such issues from happening, it is always a good idea to keep your TV’s firmware up to date. 

Follow these steps to update the firmware on your HiSense Roku TV:

1. Press the Home button on your Roku TV’s remote.
2. Go to Settings > System > System update > Check now.
3. If an update is available, download and install it.
4. Once the update is complete, restart your Hisense Roku TV and try connecting to your Wi-Fi network again.

Fix 7: Update the Router Firmware

When was the last time you updated your router’s firmware? Updating your Wi-Fi router is just as important as updating your TV. An outdated firmware on your router can cause all kinds of issues that will prevent you from connecting to your Wi-Fi. To update your router’s firmware:

1. Go to your router’s login page.
2. Enter your login credentials.
3. Look for the Router Update, Firmware Update, or something of that sort and click on it.
4. Then, follow the on-screen instructions to complete the update.
5. Finally, restart your router by unplugging it and then plugging it back in.
6. If you are not sure about the steps, you may contact your specific router manufacturer to know how to update the firmware.

Fix 8: Perform a Factory Reset on the Hisense Roku TV 

As a last resort, you can try to factory reset your HiSense Roku TV. Many users have successfully fixed this issue by performing a factory reset on their TVs. A factory reset will revert your TV to its original settings as if it was new. However, keep in mind that a factory reset will also delete all your existing data during the process.

Here’s how to factory reset your HiSense Roku TV:

Note: Be sure to take any backup, if possible, as a factory reset will erase all your settings and data on the Hisense Roku TV.

1. Press the Home button on your Roku TV’s remote.
2. Select Settings > System > Advanced system settings > Factory reset.
3. Follow the on-screen instructions to reset your Hisense Roku TV to its factory settings.
4. Once the reset is complete, set up your Hisense Roku TV again and try connecting to your Wi-Fi network.

If you don’t have the remote with you handy, you can also reset your HiSense Roku TV using the following steps:

1. Firstly, make sure your TV is turned on.
2. On your TV, find the reset button and push the button using a pin or something similar.
3. Keep holding the reset button, and your TV will turn off. Do not release the button until you see the HiSense Roku TV logo. 
4. Once you have released the button, your TV will restart and turn on.
5. Once the reset is complete, set up your Hisense Roku TV again and try connecting to your Wi-Fi network.

Fix 9: Contact Hisense or Roku Support For Further Assistance

If you’ve tried all the troubleshooting steps and tips but still can’t connect to your Wi-Fi network, it may be a more complex issue that requires further assistance. Contact Hisense or Roku support for additional help and guidance. Their technical support team can help diagnose and resolve the issue or provide further instructions on what to do next.

Frequently Asked Questions

Why won’t my Hisense Roku TV connect to Wi-Fi?

There could be several reasons why your Hisense Roku TV is not connecting to Wi-Fi, such as an unstable or weak Wi-Fi signal, outdated software or firmware, a router issue, or a problem with the TV’s network settings.

How can I check the Wi-Fi signal strength on my Hisense Roku TV?

To check the Wi-Fi signal strength on your Hisense Roku TV, go to Settings > Network > About > Check connection. This will show you the current Wi-Fi signal strength on your TV.

Should I perform a factory reset on my Hisense Roku TV to fix a Wi-Fi connection issue?

Performing a factory reset should be the last resort to fix a Wi-Fi connection issue on your Hisense Roku TV. This is because it erases all your settings and data on the TV. Try other troubleshooting steps, such as restarting the router, updating software and firmware, and resetting the network settings before performing a factory reset.

Can I use a Wi-Fi extender to improve the Wi-Fi signal strength on my Hisense Roku TV?

Yes, using a Wi-Fi extender can help improve the Wi-Fi signal strength on your Hisense Roku TV. A Wi-Fi extender can help amplify and extend your Wi-Fi signal to provide better coverage in your home.

What should I do if I’ve tried all the troubleshooting steps and still can’t connect my Hisense Roku TV to Wi-Fi?

If you’ve tried all the troubleshooting steps and tips but still can’t connect your Hisense Roku TV to Wi-Fi, contact Hisense or Roku support for further assistance. Their technical support team can help diagnose and resolve the issue or provide further instructions on what to do next.

Final Words 

Wi-Fi connectivity issues on the HiSense Roku TV can be frustrating issue for anyone trying to stream content. However, by following the troubleshooting steps outlined in this article, you can resolve the issue in most cases. By trying these solutions, you can ensure that your Hisense Roku TV is connected to Wi-Fi and streaming your favourite content smoothly. If you have any further questions, let us know in the comments section below.