Galaxy S10, S10E, and S10 Plus come with astonishing displays so that you might be thrilled with your new device. However, your Samsung Galaxy S10 might have a problem, and, if you’ve experienced it, you may be very annoyed about it. If your Galaxy S10 is showing colored lines, dead pixels, or discoloration, then this article might be useful for you.
If the Galaxy S10 is showing colored lines on the screen, dead pixels, or discoloration, then it might be hardware-related. Perhaps you have dropped your phone on the floor and damaged its display. However, in case you have not experienced something like that, then your issue might be due to a software-related bug or glitch.
Also, keep in mind that such an issue might appear because you have exerted some pressure on the screen of your device. Even though the Samsung Galaxy S10 comes with an excellent protective glass over the display, which has the role in saving your smartphone against damages of the touchscreen or screen, you can easily break the device.
In this post, we will present you how to fix the issue if your Galaxy S10 is showing colored lines, dead pixels, or discoloration. Before proceeding, however, you may also like the following touchscreen- and display-related troubleshooting guides:
- My Samsung Galaxy S10 Screen Blacked Out Even Though Power Is On! How to Fix?
- My Galaxy S10 Screen Cracked! How To Fix It?
- How to Fix Flickering Screen Issue on Samsung Galaxy S10, S10E or S10 Plus
- My Galaxy S10 Has Freezing Touchscreen Problems! How to Fix It?
How to Fix If My Galaxy S10 Is Showing Colored Lines, Dead Pixels, or Discoloration
Check the screen for physical damages
As I’ve already mentioned above, if your Galaxy S10 is showing colored lines, dead pixels, or discoloration, most likely the issue is due to a damaged display because of a drop or liquid spill. In that case, you should seek professional assistance from a local Samsung Service Store or any phone repair shop.
Also, you have to make sure that the touchscreen works flawlessly. In case it works, that’s good news for you. However, if you dropped your phone and damaged its display, then you have to replace the module. Check for screen replacement or repair warranty. On some occasions, you could have received a $200 deduction if you had bought your new Galaxy S10 from an official Samsung store or partner shop.
You may also want to call your mobile carrier if you have got your Samsung Galaxy S10 with a subscription plan.
Sometimes, on the other hand, a software-related glitch can cause colored lines, dead pixels, or discoloration on your Samsung Galaxy S10 smartphone. In that case, you can sort that out with a forced reboot. In comparison with a soft restart, a forced one is refreshing the memory of the gadget and reruns the Android processes, which can fix many issues:
- Press and hold Power and Volume Down buttons
- At the Android logo, release the keys
- In case the Maintenance Boot Menu appears, select Normal Boot – if not, allow the device to restart as usual
Enter Safe Mode
A third-party application could be the reason behind the issues regarding the Galaxy S10’s screen. Here is how to force your device to enter Safe Mode:
- Turn off your Galaxy S10 smartphone
- Hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right away, press and hold the Volume Down button
- Hold that key until the smartphone restarts, and the Safe Mode text appears in the bottom left corner
Factory reset Galaxy S10
As an ultimate solution, you can try performing a factory reset on Galaxy S10. Before going on, back up your personal files since such an operation will erase everything on your smartphone. Here’s how to do it:
- Power off your smartphone
- Press and hold the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation completes
In case Galaxy S10 is showing colored lines, dead pixels, or discoloration, in spite of your tries to deal with the issue, then it’s evident that the glitch is hardware-related. In that case, seek assistance from Samsung or any local phone repair store.