If the problem persists, then do the following:
- In the Properties window, navigate to the Compatibility tab. Under the Compatibility mode section, open the drop-down and select a previous version of the Windows system to test run the program. (If the program that is crashing is not designed for the current version of Windows you are using, then it might trigger the KernelBase.dll issue).

- Further below the Settings section, tick the checkbox before the option Run this program as an administrator.
- Lastly, click on OK, and you are done.
FIX 5: Copy the KernelBase.dll file from another device:
Another proven solution is copying the KernelBase.dll file from any other device into your computer. For doing so, follow the steps given below:
- Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether.
- Now in the empty text box, type “cmd” and then press Enter. It will launch the Command Prompt window for you.

- In the Command Prompt window, type “systeminfo” and then press Enter.
Note: The location of the KernelBase.dll file differs from system to system. For instance, when Windows OS is 64-bit, the 64-bit KernelBase.dll file is located in C:\Windows\System32. Whereas when the 32-bit KernelBase.dll is located in C:\Windows\SysWOW64.
In case, your Windows OS is 32-bit, the 32-bit KernelBase.dll file is located in C:\Windows\System32.
The X64-based PC indicates that your Windows OS is 64-bit, whereas the X86-based PC indicates that your Windows OS is 32-bit.
- Further copy and then paste the KernelBase.dll file from any other computer running the exact version and edition of the Windows operating system.
NOTE: For users whose Windows OS is 32-bit: paste the KernelBase.dll to C:\Windows\System32. Whereas for users whose Windows OS is 64-bit, they must navigate to the following path-
C:\Windows\System32 and paste the 64-bit KernelBase.dll to C:\Windows\System32 on your computer; further, go to C:\Windows\SysWOW64 and paste the 32-bit KernelBase.dll to C:\Windows\SysWOW64 on your computer.
- Again, launch Command Prompt window with the same steps given above in this fix.
- Now in the Command Prompt window, type “regsvr32 KERNELBASE.dll” and then press Enter.
- Finally, Restart your computer and launch the relevant program; here checks if it works smoothly or crashes again.
FIX 6: Run System File Checker:
The KERNELBASE.dll crash issue can also be a result of corrupt system files. Thus it is advisable to run the System File Checker tool and restore the corrupt files. For doing so, follow the steps given below:
- Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether.
- Now in the empty text box, type “cmd” and then press Ctrl, Shift and Enter altogether. It will launch the Command Prompt window with administrator access. If you are prompted for permission, click on Yes.

- Now in the Command prompt window, type Dism /Online /Cleanup-Image /ScanHealth and then press Enter. (Ignore this Command if you are using Windows 7 version).
- Once the operations are done, close the Command Prompt window and check whether if it has helped you or not. If not, then follow further below:
- Open Command Prompt and type the following command,
Dism /Online /Cleanup-Image /CheckHealth and then press Enter. Let it process on its own.
- Now type the following command,
Dism /Online /Cleanup-Image /RestoreHealth and then press Enter. Let it process on its own.
- Once the operations are done, then type the following commend also, and press Enter.
sfc /scannow
- Lastly, re-run the relevant program and check whether the KernelBase.dll issue triggers or not.
These were all the tried and tested fixes that will help you in case any of the programs in your computer crashes due to the KernelBase.dll issue. This is one common scenario and can trigger your system despite the version of Windows you are using.
However, if none of the fixes mentioned above helps in your case, consider updating your drivers to their latest version. It has helped a lot of users and would suit your case as well. You can update the drivers either manually or automatically with the help of driver updating tools available online. If you have any queries or feedback, please write down the comment in the below comment box.