I’m Not Able to Hear Any Sound/Audio on Galaxy S10, S10E or S10 Plus. How to Fix No Sound Issue?

Galaxy S10 smartphones sport some excellent features, including AMOLED displays, in-display fingerprint sensors, except for Samsung Galaxy S10E which has a side-mounted one, and high-end audio system. And today, we’ll talk about that audio part of the Samsung Galaxy S10 devices. In case you’re not able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus, you’ll need to keep reading this article. Below, I will show you some quick methods on how to fix no sound issue on Galaxy S10 smartphones.

Before plunging on the solution for the no sound issue on Galaxy S10, S10E, and S10 Plus, you should do some checkups. First, note what you’ve been doing differently since the last time sound/audio on your device worked. It might be a recently installed app or some settings that you’ve changed. Try reversing them to see if that solves the glitch.

Also, you should make sure that the volume button is working. Sometimes, the volume key gets stuck and if you’re used to keeping your smartphones on silent, then that might be the issue – you just can’t turn the volume up.

Besides, ensure that no Bluetooth headset is connected to your Galaxy S10 device. In many cases, users forget disconnecting Bluetooth earpieces, so when they try to listen to music or watch something on YouTube using the device’s speakers, they are not able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus.

If the no sound issue on Galaxy S10 persists, move to the solutions presented below.

How to fix no sound issue if you’re not able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus

Forced reboot

The first method to try is to forced reboot your device. Press and hold Volume Down and Power keys until the Android logo appears on display. Once that happens, release the buttons and permit the smartphone to restart.

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On some devices, the Maintenance Boot Menu might pop up right after the Android logo appears. In that case, choose Normal Boot from that menu and allow the smartphone to reboot.

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Check audio settings

Sometimes, incorrect audio settings might cause no sound issue on smartphones. If you’re not able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus, go to Settings -> Sound and Vibration and look at the settings there. If you spot something wrong, change the respective parameter.

Reset settings

You can fix many glitches, including no sound issue, if you reset settings. Here’s how to do that:

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  • Go to Settings -> General Management
  • Tap on Reset
  • Select Reset Settings
  • Tap again on Reset Settings to confirm the task

Once the operation completes, you can check if you’re able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus device.

Master reset

As an ultimate solution to the majority of glitches, a master reset is always the last troubleshooting option. Before proceeding, make sure to back up your personal files and documents.

Here’s how to perform a master reset on Samsung Galaxy S10 smartphones:

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  • Shut down your device
  • Press and hold the Volume Up button and the Bixby button, then press and hold the Power key without releasing the first two keys
  • When the Android logo pops up, release the buttons to permit the OS to enter the Android Recovery Menu
  • Using Volume buttons go to “Wipe data/ Factory reset,” and select the option with the Power key
  • Confirm the choice
  • “Reboot System Now” message should appear soon
  • Opt to restart your device now

If you’re not able to hear any sound/audio on Galaxy S10, S10E, or S10 Plus, we recommend you to contact Samsung because the no sound issue might be hardware-related.

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