LEGO Builder’s Journey is one of the beautifully crafted atmospheric geometric puzzle video games that basically offers stunning building simulation with adventure. Light Brick Studio and LEGO Games team have been quite active in fixing issues and providing patch updates since June 2021. However, it can possible that your LEGO Builder’s Journey game might keep Crashing on the Windows PC, which is also known as the Startup Error.
Now, if you’re also one of the victims to encounter such an issue, then follow this troubleshooting guide completely to fix it. Startup crashing or the game not launching issue is one of the most common problems among PC gamers: crashing during the launch or lags or stutters, etc. It can happen due to several possible reasons that you can find below. We’ve provided a couple of workarounds for you to check out below to fix this issue.
Page Contents
- Why Does LEGO Builder’s Journey Keep Crashing?
- LEGO Builder’s Journey Keep Crashing on PC, How to Fix Startup Error
- 1. Check System Requirements
- 2. Update Graphics Drivers
- 3. Update Windows
- 4. Run the game as an administrator
- 5. Close Background Running Tasks
- 6. Set High Priority in Task Manager
- 7. Reinstall DirectX (Latest)
- 8. Force Run the Game in DirectX 12
- 9. Disable Windows Firewall or Antivirus Program
- 10. Set High Performance in Power Options
- 11. Close the game from Background Apps
- 12. Reinstall Microsoft Visual C++ Runtime
- 13. Perform a Clean Boot
- 14. Try Disabling Overlay Apps
- 15. Verify Integrity of Game Files
- 16. Disable CPU or GPU Overclocking
- 17. Update LEGO Builder’s Journey
Why Does LEGO Builder’s Journey Keep Crashing?
Most PC games have multiple bugs or issues, and the startup crashing issue or graphical glitch is quite common that we can’t deny. However, the particular issue mostly appears due to conflicts with your PC software and hardware department that can be fixed manually. An outdated system software, an outdated game version, corrupted/missing game files, outdated or corrupted graphics drivers, etc., can be another reason.
While unnecessary background running tasks, issues with startup apps, outdated game launcher, issues with the security software, outdated DirectX version, issues with Microsoft Visual C++ Redistributables, issues with overlay apps, an overclocked CPU/GPU, issues with the PC compatibility, etc. can also trigger crashing issues whatsoever. As you’re reading this article, you’re able to troubleshoot the issue at your end and try fixing it asap.
LEGO Builder’s Journey Keep Crashing on PC, How to Fix Startup Error
It’s highly recommended to follow all the methods until the specific problem gets fixed for you. Try not to skip any basic or common method to perform because sometimes a simple trick can also fix the issue for you. So, without wasting any more time, let’s jump into the guide below.
1. Check System Requirements
You should always try cross-checking the game’s system requirements and the PC configuration at your end manually before getting to any conclusion. An outdated PC build or a low-end specification on the computer can be a reason for the crashing issue. If you’re not aware what’s the requirement to run this game, you can check out the details below.
Minimum System Requirements:
- OS: Windows 10 x64
- Processor: Intel Core i3-3470 / AMD FX-8350 or equivalent
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 960 / Radeon R7 260X
- DirectX: Version 11
- Storage: 5 GB available space
- Additional Notes: PCs with lower than minimum specs can run the game on “Classic” mode via launch options.
Recommended System Requirements:
- OS: Windows 10 x64
- Processor: Intel Core i7-6950X / AMD Ryzen 5 1500X or equivalent
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce RTX 2060 / AMD RX 6700 XT
- DirectX: Version 12
- Storage: 5 GB available space
2. Update Graphics Drivers
It’s always required to update graphics drivers on your Windows system to run all the programs smoothly. To do this:
- Right-click on the Start Menu to open up the Quick Access Menu.
- Click on Device Manager from the list.
- Now, double-click on the Display adapters category to expand the list.
- Then right-click on the dedicated graphics card name.
- Select Update driver > Choose Search automatically for drivers.
- If there is an update available, it’ll automatically download and install the latest version.
- Once done, make sure to reboot your computer to change the effects.
Alternatively, you can manually download the latest version of the graphics driver and install it directly from the official website respective to your graphics card manufacturer. Nvidia graphics card users can update the GeForce Experience app via the Nvidia official site. Meanwhile, AMD graphics card users can visit the AMD website for the same.
3. Update Windows
Updating Windows OS build is always essential for PC users as well as PC gamers to reduce system glitches, compatibility issues, and crashes. Meanwhile, the latest version mostly includes additional features, improvements, security patches, and more. To do that:
- Press Windows + I keys to open up the Windows Settings menu.
- Next, click on Update & Security > Select Check for updates under the Windows Update section.
- If there is a feature update available, select Download and install.
- It may take a while to complete the update.
- Once done, restart your computer to install the update.
4. Run the game as an administrator
Make sure to run the game exe file as an administrator to avoid user account control regarding privilege issues. You should also run the Steam or Epic Games Launcher as an administrator on your PC. To do this:
- Right-click on the LEGO Builder’s Journey exe shortcut file on your PC.
- Now, select Properties > Click on the Compatibility tab.
- Make sure to click on the Run this program as an administrator checkbox to checkmark it.
- Click on Apply and select OK to save changes.
Make sure to do the same steps for the Steam or Epic Games Launcher too. It should help you to fix the LEGO Builder’s Journey issue on your PC.
5. Close Background Running Tasks
Unnecessary background running tasks or programs can eat up a lot of system resources like CPU or Memory usage literally reducing system performance. Hence, the startup crashing, lagging, and not loading issues appear quite often. Simply, close all the unnecessary background running tasks completely. To do this:
- Press Ctrl + Shift + Esc keys to open up the Task Manager.
- Now, click on the Processes tab > Click to select tasks that are unnecessarily running in the background and consuming enough system resources.
- Click on End Task to close it one by one.
- Once done, restart your system.
Now, you can check whether you’ve fixed the LEGO Builder’s Journey Crashing on your PC or not. If not, follow the next method.
6. Set High Priority in Task Manager
Make your game priority in the higher segment via the Task Manager to tell your Windows system to run the game properly. To do this:
- Right-click on the Start Menu > Select Task Manager.
- Click on the Processes tab > Right-click on the LEGO Builder’s Journey game task.
- Select Set Priority to High.
- Close Task Manager.
- Finally, run the LEGO Builder’s Journey game to check if it crashing on PC or not.
7. Reinstall DirectX (Latest)
You should try reinstalling the latest version of DirectX from the official Microsoft website on your PC/Laptop. You just need to download and install the DirectX installer package and run it. Keep in mind that you’ll require DirectX 12 or above to run the LEGO Builder’s Journey game properly.
8. Force Run the Game in DirectX 12
It’s also recommended to run the game in the DirectX 12 version forcefully using the command option. If your PC is running on DirectX 11 then make sure to forcefully try running the LEGO Builder’s Journey game. To do so:
For Steam:
- First, launch the Steam client > Go to LIBRARY.
- Locate and right-click on the LEGO Builder’s Journey game.
- Click on Properties > Select GENERAL from the left pane menu > Type -dx12 under the Launch Options.
- Now, simply go back and launch the game. If prompted, click on the radio button next to the Play option of LEGO Builder’s Journey.
For Epic Games Launcher:
- Launch Epic Games Launcher > Go to Settings from the bottom left corner.
- Head over to the bottom of the page > Find out the Manage Games section.
- Locate and click on LEGO Builder’s Journey under Manage Games.
- Now, check the Additional Command-Line Arguments checkbox.
- Type in -dx12 in the field > Go back and launch the game.
9. Disable Windows Firewall or Antivirus Program
The chances are that maybe your default Windows Defender Firewall protection or any third-party antivirus program is preventing the ongoing connections or game files from running properly. So, temporarily disable or turn off the real-time protection and firewall protection. Then you should try running the game to check if the LEGO Builder’s Journey Crashing on PC issue has been fixed. To do this:
- Click on the Start Menu > Type firewall.
- Select Windows Defender Firewall from the search result.
- Now, click on Turn Windows Defender Firewall on or off from the left pane.
- A new page will open > Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
- Once selected, click on OK to save changes.
- Finally, restart your computer.
Similarly, you have to turn off the Windows Security protection too. Just follow the steps below:
- Press Windows + I keys to open the Windows Settings menu.
- Click on Update & Security > Click on Windows Security from the left pane.
- Now, click on the Open Windows Security button.
- Go to Virus & threat protection > Click on Manage settings.
- Next, you’ll need to simply turn off the Real-time protection toggle.
- If prompted, click on Yes to proceed further.
- Additionally, you can also turn off cloud-delivered protection, Tamper protection if you want.
10. Set High Performance in Power Options
If, in case, your Windows system is running on the Balanced mode in Power Options, just set the High-Performance mode for better results. Although this option will take higher power usage or battery usage. To do this:
- Click on the Start Menu > Type Control Panel and click on it from the search result.
- Now, go to Hardware and Sound > Select Power Options.
- Click on High Performance to select it.
- Make sure to close the window and fully shut down your computer. To do this, click on the Start Menu > Go to Power > Shut Down.
- Once your computer is fully turned off, you can power it on again.
This should fix the LEGO Builder’s Journey Crashing issue on your PC in most cases. However, if none of the methods worked for you, follow the next one.
11. Close the game from Background Apps
If somehow the LEGO Builder’s Journey game is still going through issues, turn it off from the Background Apps feature on your PC. To do so,
- Press Windows + I keys to open the Windows Settings menu.
- Click on Privacy > Scroll down from the left pane and select Background apps.
- Scroll down and look for the LEGO Builder’s Journey game title.
- Just turn off the toggle next to the game title.
- Once done, close the window and restart your computer.
This method should help you out. However, if this doesn’t fix the issue, you can follow the next method.
12. Reinstall Microsoft Visual C++ Runtime
Make sure to reinstall the Microsoft Visual C++ Runtime on your computer to fix multiple gaming issues or errors completely. To do that:
- Press the Windows key from the keyboard to open up the Start Menu.
- Type Apps & Features and click on it from the search result.
- Now, locate the Microsoft Visual C++ program(s) in the list.
- Select each program and click on Uninstall.
- Visit the official Microsoft website and download the latest Microsoft Visual C++ Runtime.
- Once done, install it on your computer, and restart the system to change the effects.
13. Perform a Clean Boot
Some of the apps and services may start automatically while booting the system right away. In that case, those apps or services will definitely use a lot of internet connection and system resources. If you’re also feeling the same, make sure to perform a clean boot on your computer to check for the issue. To do that:
- Press Windows + R keys to open the Run dialog box.
- Now, type msconfig and hit Enter to open System Configuration.
- Go to the Services tab > Enable the Hide all Microsoft services checkbox.
- Click on Disable all > Click on Apply and then OK to save changes.
- Now, go to the Startup tab > Click on Open Task Manager.
- The Task Manager interface will open. Here go to the Startup tab.
- Then click on the particular task which has a higher startup impact.
- Once selected, click on Disable to turn them off from the startup process.
- Do the same steps for each program that has a higher startup impact.
- Once done, make sure to restart your computer to apply changes.
14. Try Disabling Overlay Apps
It seems that a couple of popular apps do have their own overlay program that can eventually run in the background and cause issues with the gaming performance or even launching issues. You should turn them off to fix the issue by following the steps below:
Disable Discord Overlay:
- Launch the Discord app > Click on the gear icon at the bottom.
- Click on Overlay under App Settings > Turn on the Enable in-game overlay.
- Click on the Games tab > Select LEGO Builder’s Journey.
- Finally, turn off the Enable in-game overlay toggle.
- Make sure to reboot your PC to apply changes.
Disable Xbox Game Bar:
- Press Windows + I keys to open Windows Settings.
- Click on Gaming > Go to Game Bar > Turn off Record game clips, screenshots, and broadcast using Game bar option.
If in case, you’re unable to find out the Game Bar option then just search for it from the Windows Settings menu.
Disable Nvidia GeForce Experience Overlay:
- Launch the Nvidia GeForce Experience app > Head over to Settings.
- Click on the General tab > Disable the In-Game Overlay option.
- Finally, restart the PC to apply changes and launch the game again.
Also, do keep in mind that you should disable some other overlay apps like MSI Afterburner, Rivatuner, RGB software, or any other third-party overlay apps that run in the background always.
15. Verify Integrity of Game Files
If in case there is an issue with the game files and somehow it gets corrupted or missing, then make sure to perform this method to easily check for the issue.
For Steam:
- Launch Steam > Click on Library.
- Right-click on LEGO Builder’s Journey from the list of installed games.
- Now, click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, just restart your computer.
For Epic Games Launcher:
- Open the Epic Games Launcher > Click on Library.
- Click on the three-dots icon of LEGO Builder’s Journey.
- Click on Verify, and it’ll start verifying the game files.
- Wait for the process to complete and restart the launcher.
16. Disable CPU or GPU Overclocking
It’s also worth mentioning not to enable CPU/GPU overclocking on your PC if your game is crashing or stuttering a lot. We can understand that overclocking CPU/GPU can make a huge impact in improving gameplay but sometimes it may also cause issues with the bottleneck or compatibility too. Just set the frequency to default for optimal performance.
17. Update LEGO Builder’s Journey
If, in case, you haven’t updated your LEGO Builder’s Journey game for a while, then make sure to follow the steps below to check for updates and install the latest patch (if available). To do this:
For Steam:
- Open the Steam client > Go to Library > Click on LEGO Builder’s Journey from the left pane.
- It’ll automatically search for the available update. If there is an update available, make sure to click on Update.
- It may take some time to install the update > Once done, close the Steam client.
- Finally, reboot your PC to apply changes and launch the game again.
For Epic Games Launcher:
- Open the Epic Games Launcher > Head over to Library.
- Now, click on the three dots icon of LEGO Builder’s Journey.
- Make sure the Auto Update option is turned on.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.