Clear Cache Files
Sometimes there is some issue with the startup of the app files which might create an issue and this can be fixed by clearing the cache files of the apps. So, to do this, go to the App info of your Life360 and select storage. Now, you will see the option of Clear Cache, so click on it. After it, again start the app, it will take some time as it will be installing the required files for the startup, and after it check whether the issue has been resolved or not.
Check For Permission
If you are still facing the same issue then try checking the permission of the app that you are giving to run it. As the new feature of Google and Apple allows you to choose between the permission that you want to give the apps, then there are possibilities that you might have removed or not given correct permission to the app. So, to do this, follow the steps which are given below to check the permissions of the apps.
- First of all, Go to Settings
- Now, Open Apps
- Now, scroll down and choose the Life360 app
- After it, select permission
- There will be a list of permission that you have given
- Click on Location
- Now, select the Always allow option
- After it, close the settings
- Again open the app and check whether the issue has been fixed or not
Check Network Connectivity
This issue might also occur if you are not connected with proper mobile data or in a location where network strength is low. So, to ensure that the network connection is working properly or not, run the Internet Speed Checker. This will tell the upload and download speed of your network to see whether it is stable or not. If it is not, then this issue might be due to the Internet Connectivity problem. So, it will be better to switch to another network connection to fix this issue.
Switch Off Battery Optimization
Turning on Battery Optimization might also prevent the app from running. Yes, the Battery Optimization does not let the app work in the background continuously as it causes a drain in the battery. So, you should check your settings to whether you have allowed the app to run in the background or not. Also, after it, check whether the app is in the exemption list of Battery Optimization or not. If you want good results then turn off the Battery Optimization of your device. So, check the settings of the allowed background Apps on your iOS and as well as Android phone.
Check Multiple Device Login
If your account has been logged in on more than one device then you are likely to face this issue. So, to prevent this from happening, only log in to a single device that you are using regularly. And, don’t log in to other devices. As it will create confusion for the app and it will be not able to work properly because of this.
Restart The App
If you are facing the issue of the location not updating properly then try restarting the app by closing it from the background as well as the foreground. So, when you have fully closed the app then again turn it on and check whether the issue has been fixed or not.
Reinstall The App
Even after following the methods, if your issue has not been fixed then you can try uninstalling and installing the app to fix the issue. As there might be some corrupted files due to which this issue is occurring with you. Therefore, we will suggest that you should uninstall the app and after it again install it from the play store. And, after installation, check whether the issue has been fixed or not.
So, if you are still facing this issue then contact the developer and also report a bug. As there might be some issue with the app due to which it is not working properly for your device. So, when you contact them, they will ask about the issue, so tell them. After it, they will check and will give you the fix or if there are some bugs in the app then they will fix it and push updates for all the devices. But, before that, try all the methods properly as there are very less chances of this type of issue.
Conclusion
So, in this guide, we have mentioned all the reasons through which this issue might occur along with the methods through which you can fix it. So, I hope all the methods and reasons are clear to you. Therefore, try all the fixed methods carefully. Also, If you have fixed the same issue then do share it with us in the comment section below.
I have tried all the fixes for an android and will not track/locate