Methods To Fix Alcatel Restarting And Freezing Problem?

Check for Android updates

It is easy to tag updates sent by your phone manufacturer or Android as a waste of time since software updates take some time but it is not at all as what you think. Outdated systems are prone to errors and bugs and variety of other threats like malware, ransomware, and a bunch of other viruses that can cause massive destruction in your phone either by limiting its performance or not allowing it to perform optimally. Viruses could damage the data stored or destroy ‘em all or it could allow hackers to hack into your phone either for ransom or to breach user security and privacy and more.

Whenever you update the software, you are actually strengthening your defense against such intruders as well as giving your system a boost to handle more processes, perform optimally and smoothly and to fix any and every bug that you discovered or not. To check if you have received an update or not, go to the Settings app on your device and slide to the About Device section and then, Software Updates >> Check for Updates.

Clear cache and space

Majority of Android smartphones come up expandable memory where the user to feed in microSD card to increase the memory but the ROM or internal memory isn’t tangible and suffers a lot of it is nearly full or full. Since the system only uses the ROM to support apps and its operations, when there is a lack of memory left, the app would imminently collapse or crash. Lack of memory can also make the device to consistently underperform below its optimal capability and thus, you must keep at least 1GB or 1.5GB empty in the internal memory.

Further, you must check if the cache stored by the system doesn’t exceed in size or doesn’t get corrupt as in both the situations, the phone will suffer. The apps will crash and the phone might restart and the screen will freeze more than often. In worst cases, the phone might undergo constant reboots or bootloop and thus, make sure you clear the space and the cache from your device.

Everything you need to know about apps

Apps play a vital role in any smartphone as it can extend the phone’s capability to a great extent. Now that millions of apps are available on Google Play Store and that is why people are downloading apps more than they need. Here’s what you need to do about the restarting and freezing problem that you are facing on your phone for which, apps are one of the greatest reasons.

Close apps when not required

Most of us forget or choose not to close the apps that aren’t required for time being but these apps are still consuming resources and thus, it affects the number of available resources and in lack of these resources, the screen might crash if there are too many apps opened at once or the phone can restart randomly thus destroying the work or data that ain’t saved. You can close the apps by clicking the ‘Recent’ app and swipe close. You can also Force Stop the app by going to ‘Settings >> Apps >> Running >> Click on individual apps >> Force Stop’.

Safe Mode

If there’s any third party app causing the issue, you can check it out by going to the safe mode that helps ascertain if a recently downloaded app is causing the problem. If the phone works totally fine when in safe mode, uninstall the app which you recently downloaded.

Check for app updates

Open Google Play Store on your phone and check out the list of apps installed on your phone by clicking on ‘My apps and games’ and update all the apps enlisted. It is because outdated apps can create a lot of nuisance whereas updates are available to fix any bugs or errors discovered by the developers. This includes performance boosters and a series of other improvements which is why it is one of the most recommended methods to curb any software-related issue.

Reset the device

Put an end to this random restarting and freezing problem, you can reset the phone in factory settings and here’s how you can do it.
Switch off the phone by pressing the power button.
Next is to press power key and volume down key together in order to boot into Recovery Mode.
Once the phone accesses the recovery mode, you need to select the option tagged as ‘wipe data/factory reset’ and it’s done.

Report it to a service center

Last but not the least, if nothing works on your phone which is not likely to be but there’s always a possibility, you must report it to the service center as constant and random reboots, screen freezing and app crashing issues can damage the phone’s performance and much more.

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