Fix: Oculus Quest Software Update Stuck on Downloading

Oculus Quest is a Virtual Reality (VR) headset from Meta (formerly Facebook), characterized by its all-in-one design that allows users to enjoy the VR experience without needing a PC or console. The device integrates all the necessary hardware, including processors, displays, and cameras, to provide a seamless and immersive experience. Users might be encountering some issues with their Oculus, so we’re here to help. This guide will take you through how to fix Oculus Quest Software Update Stuck on Downloading.

Facebook-owned Meta is researching artificial intelligence to create virtual worlds through speech, improve how people talk to voice assistants, and translate between languages. Zuckerberg thinks the metaverse, a futuristic idea of virtual environments where people can work, socialize, and play, will replace the mobile internet. In the meantime, some Oculus Quest (1 and 2) users are experiencing a Software Update Stuck on Downloading error that prevents them from using or setting up their devices. Let’s look through some fixes for Oculus Quest Software Update Stuck on Downloading.

Fix: Oculus Quest Software Update Stuck on Downloading

How to Fix Oculus Quest Software Update Stuck on Downloading

Oculus Quest VR headsets receive constant updates through the Oculus/Meta app; many of these updates are mandatory, which means that you will not be able to use the device if you do not install them. These updates are critical to keep the device running smoothly and ensure users have access to the latest features and content.

Unfortunately, an issue prevents some devices from detecting the latest update. Affected Oculus Quest users cannot access their games and apps and are stuck on the Software Update Downloading screen. This issue doesn’t only affect existing Oculus Quest users, but it also affects new users, who are unable to set up their devices or even link the controllers.

Furthermore, this Oculus Quest Software Update Stuck on Downloading bug has resulted in another infuriating issue. Many users are unable to pair their headsets using the app because the latter requires you to first install the update, which as of now, is literally proven to be quite challenging.

A Reddit user complained that their new Oculus Quest 2 was stuck on Downloading Update at 0%.

Quest 2 Stuck on Initial Update Download
by u/Astrobot4000 in OculusQuest

Yet another Reddit user has claimed that the icon for Downloading would spin endlessly with no resolution in sight.

Anyone else stuck in "downloading…" on the new oculus update?
by in OculusQuest

The Meta team is aware of the issue and working on a fix, but there is no ETA yet. In the meantime, users who are experiencing this issue can try a few things to resolve it.

Troubleshooting the Oculus Quest Stuck On Software Update

In this guide, we will explore various methods that can be employed to fix the issue of Oculus Quest Software Update Stuck on Downloading screen. It is noteworthy that Oculus Quest, a virtual reality headset, has firmly established itself as the best in this domain, and it gets blessed with updates at regular intervals. These updates tend to improve performance and enhance the overall stability of the system.

If you are encountering the issue of Oculus Quest Software Update Stuck on Downloading screen, let’s rule out some preliminary solutions first.

To fix the issue of your Oculus Quest being stuck on the Software Update Downloading screen, you can try connecting your device to a stable and strong Wi-Fi network. This will help to ensure that your device can connect to the servers and download the necessary updates. If the issue persists, you can try resetting your device to its factory settings. This will help to clear any software or firmware issues that might be causing the problem. However, it is important to note that resetting your device will erase all data and settings. Therefore, you should back up your data before proceeding with this step. Additionally, you can try updating your device through the Oculus app. This can be done by selecting the device from the app and clicking on the ‘Update’ button.

If none of these solutions works, check out the workarounds mentioned below.

Set up Oculus Quest via PC

To fix Oculus Quest Software Update Stuck on Downloading, trying setting up the device first. This can be done via your PC by following these steps:

1. Download the Oculus Developer Hub. This software will help you manage your Oculus Quest device and its applications.
2. Register your account using your Facebook Developer Account. This will help you access all the features of the Oculus Developer Hub, including the ability to download and test your own applications on the device.
3. Connect your Oculus Quest to your PC using a USB cable. Once connected, select “Pair New Device” from the Oculus Developer Hub.
4. Follow the prompts to complete the pairing process. You will now receive a prompt for a WiFi password on your Oculus Developer Hub App. Enter the password to establish a connection between your PC and Oculus Quest.
5. Now, you should see “In Headset Setup Required” on your PC. This means that your Oculus Quest is now connected to your PC and you can start setting it up.
6. At this point, restart your Oculus Quest via the Power button and complete the setup process. You will be prompted to select your language, update your firmware, and create an account.
7. Once the setup process is complete, your Oculus Quest will begin downloading the latest firmware automatically. You no longer have to worry about getting stuck on the Software update screen.

By following these steps, you can set up your Oculus Quest quickly and easily, and hopefully fix the Oculus Quest Software Update Stuck on Downloading issue.

Unpair and Re-Pair Controllers

If the Oculus Quest Software Update Stuck on Downloading screen is preventing you from pairing your controllers with your headset, there is an alternate solution that you can try. Follow these steps to unpair and re-pair your controllers:

1. Launch the Oculus app and tap on your headset image in the top left corner.
2. Then go to Devices, then Controllers and select Left.
3. Now press and hold the hamburger and Y buttons on your left controller until the controller LED blinks and then lights up. This will unpair the left controller.
4. Once done, go back to Devices, then Controllers and this time select Right.
5. Now press and hold the oval and B buttons on your right controller until the controller LED blinks and then lights up. This will unpair the right controller.
6. Both controllers are now unpaired. To re-pair them, simply turn them on by holding the Oculus button for a few seconds. They will automatically pair with your headset.
7. Check if you are able to download Oculus Quest firmware without being stuck on the Software update screen.

By unpairing and re-pairing your controllers, you are essentially resetting the connection between the controllers and the headset. This can often solve issues related to pairing and firmware updates. If this fixed your Oculus Quest Software Update Stuck on Downloading issue, that’s good news for you. Otherwise, you can try out the third fix.

Reset Oculus Quest to resolve the software update issue

If you encounter the issue of Oculus Quest Software Update being Stuck on Downloading, resetting your Oculus Quest to factory default might solve the problem. Although this process is lengthy, it can be worth it in the end. Make sure to back up your data before proceeding with the below instructions.

Firstly, launch the Oculus app, go to Devices, and select your headset from the list, then follow these steps:

1. Go to Advanced Settings.
2. Tap on Factory Reset.
3. Select Reset.

After that, tap on “Pair New Headset” and proceed with the instructions to set up your headset. This process may take some time, but it will eventually be completed.

After the reset, take time to ensure that your device is updated with the latest software. This can be done by:

1. Going to Settings
2. Tap on the “Device” tab
3. Tap the “About” tab
4. Select “Software Update” and follow the instructions to update your Oculus Quest to the latest software.

Once completed, the Oculus Quest Software Update Stuck on Downloading issue should be resolved, and your Oculus Quest should be running smoothly.

Conclusion

We hope that this guide helped you to fix the issue of the Oculus Quest Software Update Stuck on Downloading screen. The developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.

It’s worth noting that this issue is not unique to Oculus Quest and is a common occurrence with other electronic devices as well. As technology continues to advance, it’s inevitable that issues like these will arise. However, it’s also important to note that the Oculus Quest is a relatively new device, and the team at Meta is constantly working to improve its functionality and user experience.

Despite the current software update issue, the Oculus Quest remains a popular and well-regarded VR headset that provides a great VR experience at an affordable price. The device features a variety of games and apps that cater to a wide range of interests, making it a versatile and enjoyable device for users of all ages.

In conclusion, while the issue of the Oculus Quest Software Update Stuck on Downloading screen is certainly frustrating, it’s important to remember that this is a temporary setback that will get a solution in due time. In the meantime, the aforementioned workarounds offer viable solutions to the problem, and the Oculus Quest remains a great option for anyone looking to explore the world of VR.

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