OkCupid is a popular dating platform available to download on all major platforms like iOS, iPadOS, and Android. Much like any other dating application, this application also requires the user to create a profile and match it with other like-minded and interested people living nearby. This application requires an active internet connection to connect to its servers to pull every profile nearby.
But recently, some users have complained that they are facing while trying to connect to Okcupid on their device using WiFi. This issue is particularly evident when the user uses a WiFi connection for internet access. If you are one of these troubled users, this article will help you out. Here, we have listed some standard solutions that should help you eliminate this issue. So without any further ado, let’s get into it.
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How to fix Okcupid not working on WiFi?
We will start with some essential solutions first. It would be best if you tried all the solutions mentioned here, one after the other, until you find the one that works for you.
Restart your device:
As simple as it may sound, most software inconsistencies in a device can be fixed with a restart. And the problem with the OkCupid application could be solved on your device simply by restarting it.
Android:
- Press and hold the Power and Volume Up buttons.
- The power menu will show up on your phone. Select the option Restart.
iOS and iPadOS:
- Press and hold the Volume Down and Power buttons until you see the power menu.
- Slide the slider at the top to turn off your device.
- After the device turns off completely, press and hold the power button to turn it on again.
Try the next solution if restarting your device does not fix your issue.
Check your connection:
You need to check whether all the cables for your connection are in place or not. You also need to check whether you have a good internet plan for your connection. Sometimes our plan runs out, and we are unaware of it. So try using other applications on your phone using the WiFi in your house, and check whether they work well.
If the WiFi works for the other applications, move on to the following given solution.
Restart the Router:
Resetting the router can fix most issues with your network. When there is any inconsistency with a network, you will face problems with it. But a simple reset will resolve all of it.
To reset your router, follow the steps mentioned below.
- Disconnect the router from the power source.
- Keep it like that for a couple of minutes.
- Plug the cable back into the power socket and wait until everything loads up again.
- Then connect to the WiFi again on your device.
Move on to the next solution if the problem with OkCupid persists.
Clear App Cache:
Clearing out the app cache can fix most software issues with an application. The supply stored for an application can develop some inconsistencies over time, enough for your application to malfunction.
Android:
- Open up Settings on your phone.
- Go to Settings.
- Navigate to apps. You will see the entire list of applications installed on your phone here.
- Find Okcupid on this list, and once you find it, tap on it.
- Now, tap on storage.
- Then tap on Clear cache.
iOS and iPadOS:
- Open up Settings.
- Go to General.
- Select Storage & iCloud Usage.
- Under iCloud Usage, select Manage Storage.
- Scroll down and tap on OkCupid.
- Tap on Clear Data.
Try the next solution if clearing out the cache data did not help with the WiFi issue.
Update the application:
If you are using an outdated version of OkCupid on your device, that might cause your connection problems.
Android:
- Open up Google Play Store on your phone.
- Search for OkCupid. Once you see it in the results, tap on it.
- You will see an update button on the app page if an update is pending.
- Tap on it to update your application.
iOS and iPadOS:
- Open the App Store.
- Search for OkCupid. Once you see it in the results, tap on it.
- You will see an update button on the app page if an update is pending.
- Tap on it to update your application
If OkCupid is not working with WiFi even after updating it, try the next solution.
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Reinstall the application:
Sometimes, simply updating an application is not enough. You must remove it from your device and install it fresh again.
Android:
- Open up Settings on your phone.
- Go to Settings.
- Navigate to apps. You will see the entire list of applications installed on your phone here.
- Find Okcupid on this list, and once you find it, tap on it.
- Now tap on Uninstall and follow the on-screen instructions to uninstall it.
- Restart your phone.
- Open up Google Play Store on your phone.
- Search for OkCupid. Once you see it in the results, tap on it.
- Tap on install and wait till it is completed.
iOS and iPadOS:
- Tap and hold the Okcupid app icon.
- Select Remove app.
- Follow the on-screen instructions to remove the app from your phone altogether.
- Restart the device.
- Open the App Store.
- Search for OkCupid. Once you see it in the results, tap on it.
- Tap on Get and wait till it is completed.
Try the next solution if reinstalling the application does not help your case.
Reset network settings:
Resetting the Network Settings will possibly resolve all the network-related issues on your mobile phone. To do the same, follow the steps mentioned below:
Android:
- Open your phone’s Settings app.
- Navigate to Network & Internet > More.
- Tap on Network Setting reset.
- Scroll through the options and tap on Reset Settings.
- Now restart your phone.
- Open your phone’s Settings app again.
- Navigate to Network & Internet > Wi-Fi.
- Tap on the WiFi icon.
- Tap on Add network.
- Once you see the network of your choice, tap on it and fill in the necessary security details.
- Your device should connect to the WiFi network again.
iOS and iPadOS:
- Open up Settings on your phone.
- Go to General.
- Select Transfer or Reset.
- Go to Reset.
- Select Reset Network Settings.
- Now set up your WiFi connection again.
If the network reset does not help you, try the final solution mentioned below.
Disable VPN:
We use VPNs in our connection to the internet to keep ourselves safe on the internet. But this can work against you sometimes, as some apps don’t work when VPN is enabled on a device. So even with the OkCupid application, there is a chance that your VPN is the cause of your problems. So disable your VPN and try using the app again with WiFi. It should work this time around.
So this is all about how one can fix Okcupid not working on WiFi. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.