Omegle is a chat website where random strangers can talk to each other via text or video calls. All you need to use Omegle is a web browser and a working desktop or smartphone. But recently, many users have complained about issues with the video call feature. Most of these users cannot use the camera on their devices for online conversations, and this problem is most prevalent for Chrome and Firefox users.
These users get an error message on their screen saying the system cannot connect to a camera. If you are one of these troubled users, this article will help you out. Here, we have listed some standard solutions you can try to fix this problem. So without any further ado, let’s get into it.
Also Read
Page Contents
How to fix the Omegle video not working on Chrome or Firefox issue?
The solutions mentioned here are simple, and undoubtedly one of them will help you.
Clear browser data:
Chrome:
- Open the Chrome browser.
- Press Ctrl + Shift + Del to open the Clear browsing data window.
- In the Time Range drop-down menu, choose All Time.
- Check the box next to Browsing history, Cookies and other site data, Cached images and files, and hit the Clear data button.
Firefox:
- Open the Firefox browser.
- Click on the menu icon at the top right corner.
- Select the History option and click on Clear recent history.
- Check the box next to Browsing & Download History, Cookies, and Cache options, then click OK.
If you still can’t use the video feature of Omegle, try the next solution mentioned below.
Use a different browser:
Users are witnessing this issue, particularly with Firefox and Google Chrome. So install a different web browser, preferably the Opera browser. You can look through a list of browsers and select the best one according to your needs. Try the next solution if you encounter the same issues with the other browser.
Update Camera driver:
Drivers are essential for properly functioning any hardware or device connected to your computer. This includes your camera as well. Now there are three ways to update the drivers for a device. You can do it automatically, manually, or using a third-party application or program. To update the drivers automatically,
- Press the Windows Key + R to open up the Run dialog box.
- Enter “devmgmt.msc” in the Run dialog box and click on Ok.
- In the list of devices, look for your printer. Once you find it, right-click on it and choose “Update Driver.”
- You will see two options now. Click on “Search automatically for updated driver software.”
- Then follow the on-screen instructions to update the drivers, and Windows will automatically install the latest drivers via the internet.
You can also update the drivers manually. You must use your web browser and visit your laptop manufacturer’s website. Here, go through the entire website and find links to download the latest Windows drivers for your camera. Once you have downloaded the latest drivers’ setup file, install it on your computer.
You can even use a third-party application or program to update your drivers. Several third-party utility programs scan your computer for outdated drivers and then install the latest ones once it finds them. These utility programs charge a bit for their service, but it is worth it since you never need to worry about having outdated drivers again.
If you have the latest drivers for your camera installed on your computer but still can’t use the video feature of Omegle, try the next solution mentioned below.
Disable Firewall:
Windows Firewall acts as a defense layer for the Windows System. And sometimes, this can work against an end user. The Omegle site will require your system’s camera access, where your Windows Firewall could be a hindrance. So try disabling your Windows Firewall for Chrome and check whether that resolves your problem.
To disable the Windows Firewall, follow the steps mentioned below.
- Click on the search bar and search for “Control Panel.”
- Open it up once it shows up in the results.
- Click on the view by option in the control panel window and choose “Large icons” in the drop-down menu.
- Click on Windows Defender Firewall.
- Click on the “Allow an app or feature through Windows Defender Firewall” option on the left side of the window.
- Look for the “chrome.exe” or “firefox.exe” entry in the allowed apps and features list. You may have one or multiple javaw.exe entries. There will be a checkbox next to it. Make sure that there is a check next to each of the entries. If it is unchecked, click the “Change settings” button and manually check the access.
Try the next solution if this does not fix your video problem with Omegle.
Enable Camera to Omegle:
Your browser needs to give omegle access to the device’s camera. Let’s see how we can do that for Chrome and Firefox.
On Firefox
- Click on the three-bar icon at the top right corner and choose “Settings.”
- Select “Privacy & Security.”
- Scroll down and find the Permissions section.
- Click on Settings in front of the camera.
- A list of the website asking for camera permission will show up. Find Omegle here and allow it in the drop-down menu next to it.
- Repeat the same for Microphone.
On Chrome
- Open Omegle and click on the area next to the address bar.
- Choose Site Settings.
- You will see permissions next to Omegle. Allow camera and microphone access here.
If, even after this, you can’t use the video feature of Omegle, try the next solution.
Update your browser:
Google Chrome:
If you are using a chrome browser, then,
- Open the browser and click on the three-dot icon on the top right corner of your screen.
- Now go to the help option and click on About Google Chrome.
- A page will open up and check for updates automatically. If an update is found, then the update will be installed automatically.
- After the update, close all the tabs and reopen the browser.
Firefox:
If you are accessing Omegle on a Firefox browser, then,
- Open the Firefox browser and click on the three dash(Open menu) button on the top right corner.
- Navigate to the help option and click on it.
- Now you will see a new list of options with About Firefox at the bottom of the list.
- Click on About Firefox, and the update should start automatically.
- After the update, you should see an option that reads, Restart to update Firefox. Click on it, and the browser will restart with the new version.
Check after the update if the Omegle video error is fixed or not. Updating the web browser has worked out for many users, but it might not work for you. If that is the case, then try the next fix.
Update Windows:
Microsoft is aware that Windows users often encounter errors with their machines. So every once in a while, they release an update that fixes most of the ongoing issues on a Windows computer. If you are using an outdated Windows 11/10, you should consider updating it to the latest version.
- Press Windows Key + I to open up the Windows Settings window.
- Click on Update & Security.
- Then click on the Windows Update tab in the window’s left pane. On the right-pane, you will see the updates available for download on your computer. Click on the download button to download and install these updates on your computer.
- Once you are done with that, restart your computer to complete the update process.
This should fix your Omegle video issue.
So this is how you can solve the Omegle video issue. If you have any queries or feedback, feel free to comment below with your Name and E-mail ID. Likewise, check out our iPhone Tips and Tricks, PC tips and tricks, and Games and Android Tips and Tricks for more such tips and tricks.