Verify Data Subscription
Mobile data is not free for subscribers so a sudden stop for this service can mean that you will have to settle your bills first. If you think that this factor can play a role in your situation, make sure to get advice from your carrier on what to do. In most instances, paying outstanding service will automatically restore the service.
Check APN
Mobile data can’t work if your phone’s Access Point Name or APN is incorrect. Generally, APN is set automatically every time you insert an active SIM but in case this did not happen, or if it was changed for some reason, get the correct APN from your network operator so you can manually change the one on your Pixel device.
Force restart
- Press and hold the Power button.
- Keep the button held for 10 seconds, it will be restarted automatically.
Sometimes, doing a simple troubleshooting step can go a long way. If mobile data is still a problem at this point, try to force reboot the phone and see what happens.
Remove and Reinsert SIM card
I don’t think you need another tutorial to reinstall a sim card in your device. Just remove the sim tray from the device and restart the device and then reinsert it to the device.
- Activate the flight mode.
- Push Sim eject tool into the circular opening on the SIM card tray to remove it.
- Power off the device.
- Remove the Sim card from the Sim tray then place it back in.
- Push the tray back into the slot.
- Boot the device.
Once you’ve removed the SIM card from the device, wait for a few moments before re-inserting it. This has the effect of refreshing the system without the old cellular settings. Once the SIM card is re-inserted and the phone restarted, your network’s configuration should be added automatically.
If you have another phone that can work with your network, you can also try to insert the SIM card to it. This will help you check if there’s an issue with the SIM card itself. If the problem returns when you use the SIM card in the second device, you either have an issue with the SIM or with the network. Try getting a new SIM card to see if it’s the SIM or the network.
Verify Roaming
If you were abroad or out of coverage of your home network recently, the roaming setting must still be on. Make sure to disable it in order for your device to connect to the network normally.
- Open the Settings app.
- Tap Connections.
- Tap Mobile networks.
- Move the slider of Data roaming to the left to turn it OFF.
Reset network settings
- Open the Settings app.
- Tap System.
- Tap Advanced.
- Tap Reset options.
- Choose from the following:
- Reset Wi-Fi, mobile & Bluetooth
- Reset app preferences
- Erase all data (factory reset)
- Tap Reset settings.
- Enter the PIN, password or pattern if prompted.
- Tap Reset settings to confirm.
Troubleshoot in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Press and hold your device’s Power button.
- On your screen, touch and hold Power off. Tap OK.
- After you see “Safe mode” at the bottom of your screen.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
- Open Settings from Pixel Launcher.
- Tap on Apps & Notifications.
- Tap See All Apps.
- Tap an app that you want to uninstall
- Tap Uninstall.
- Tap OK to confirm.
Clear Cache from Recovery Mode
In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Turn off your phone.
- Once it is turned off. Press and hold the power and volume down button simultaneously until the Google logo pops up.
- Release the Power button but keep holding down the Volume Down button until the recovery mode screen appears.
- Press the power button to boot into recovery mode.
- Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
- Press the Volume Down button to go to Wipe all user data option then press the Power button to confirm the selection.
- Wait until your device wipes out all cache or temporary data from the system partition.
- Then press the Volume Down button to go to the Reboot system now option.
- Press the Power button to confirm the selection.
Hard Reset the Phone
Follow the below steps to factory reset Google Pixel 4:
- Open Settings app from pixel launcher.
- Scroll down and tap on the System option.
- Tap on Advanced option.
- Tap on Reset option.
- Tap Erase all data (factory reset)
- And then select Erase Everything.
Factory Reset the phone from Recovery Mode
Follow the steps to factory reset from recovery mode:
- Turn off your phone.
- Once it is turned off. Press and hold the power and volume down button simultaneously until the Google logo pops up.
- Release the Power button but keep holding down the Volume Down button until the recovery mode screen appears.
- Press the power button to boot into recovery mode.
- Once booted in recovery mode, use the volume buttons to highlight the Wipe data/factory reset option.
- Press the power button to select that option.
- After reset, simply reboot to the system by using the volume and power buttons.
Additionally, you can also post your specific problem in Google Forum.
Well, if you followed the above steps perfectly then you will fix the Pixel 4 XL Mobile Data not working problem. But after the above methods, Google Pixel 4 isn’t behaving as expected then there might any other issue too. Well, in that case, you should check our Google Pixel 4 Troubleshoot Guide.
Do you own a Pixel Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Pixel are coming soon.
If you have any queries regarding this, the comment section always available for you.
