Fix: POCO M4 and M4 Pro 5G Black Screen Problem | How to Fix?

In this tutorial, we will guide you on how to fix the black screen or screen of the death problem on POCO M4 and M4 Pro 5G. Just like all Android phones, these...

Abd Razaaq

Last updated on September 26, 2023

Abd Razaaq

Author

I'm a Tech Content Writer and Full-Time blogger. Since I love Android and Google's device, I started my career in writing for Android OS and their features. This led me to start "GetDroidTips". I have completed Master of Business Administration at Mangalore University, Karnataka.

Steps to fix the POCO M4 and M4 Pro 5G Black Screen issue

Here are a few steps to fix the black screen of death problem on the POCO M4 and M4 Pro 5G.

Reboot Your Device:

If your POCO M4 and M4 Pro 5G encounter a black screen of death, then it can be a reason due to software or hardware glitches. So to check how this occurs, the first simple troubleshooting guide is to soft reset your POCO M4 and M4 Pro 5G and confirm if the problem arises again. To soft reset, simply follow our guide.

Method 1: Soft Reset

Press and hold the Power button for a few seconds
You will see the screen with the option to power off
Choose Power Off and your device will turn off
Now press and hold the power button
You can release it when the phone screen is on.

Method 2: Force Reboot

When your device is stuck and unable to perform any task, this guide can come in handy.

Press and hold the power button for a few seconds until you see the phone starts restarting.
That’s it! Your POCO M4 and M4 Pro 5G will reboot.

Wait for the Battery to Run Out and Re-charge Your Phone

If you cannot reboot your device, you may have to wait for the device’s battery to exhaust fully. You can recharge your device and turn it on when the battery is drained completely. See if the problem is now resolved.

Wipe cache partition

To wipe the cache partition on your device, you must boot into recovery mode on POCO M4 and M4 Pro 5G. If you clear the cache partition, your device problem can be resolved. Recovery Mode on any Android device is crucial in troubleshooting the device problem.

Perform a factory reset

If the problem persists even after following up on the first step, try to perform a factory reset on POCO M4 and M4 Pro 5G. Follow our tutorial

Instructions for Hard Reset via Settings

If this method doesn’t work, you can try the next hard reset method via recovery mode.

In your POCO M4 and M4 Pro 5G device, Go to the Settings app
Now Additional settings menu
Tap on Backup and reset
Select Factory data reset
Here you will find 5 different options to select
To clear all the data, select Erase All Content and Settings which will wipe off all the data from your POCO M4 and M4 Pro 5G
Enter your password if you have a password on your phone
Once you enter the password, it will now show a confirmation to erase data, so hit erase data.
That’s it! You have successfully performed a hard reset.

Instructions for Hard Factory Reset via Recovery

Want to hard reset your POCO M4 and M4 Pro 5G? then enter the recovery mode first.

First of all, Turn off your POCO M4 and M4 Pro 5G.
Now Press and hold the Volume Up key + Power Key on your POCO M4 and M4 Pro 5G device simultaneously for a while
Once you see the Xiaomi logo, you can release the button.
Your phone has entered recovery mode, now you can select the language
Now your device will enter the stock recovery mode
You can select Wipe Data by just tapping on it
Now select Wipe/Data to confirm and enter the verification code
That’s it! Confirm and done!

I hope this guide was useful to hard reset your POCO M4 and M4 Pro 5G.

Update software

If your device still has the black screen issue even after resetting your device, then you can try to check for a new software update or manually upgrade to new stock firmware on POCO M4 and M4 Pro 5G. It was announced that a software update will debug and resolve the issue users are facing.

This should work! By following the above steps the user should not get this situation henceforth. If you encounter the same issue again, it is better to visit the nearest store and inform them about it. Make sure you also let him know that you have followed the above steps so that the showroom staff can think of some new ideas.