Many gamers and professionals use Razer Thunderbolt 4 Docks to connect multiple devices to their laptops. Docks are equipped with various ports, including Ethernet, which allows users to connect to wired networks. It is reported, however, that some Razer Thunderbolt 4 Dock users are experiencing Ethernet port not working on razer thunderbolt 4 dock issues. The purpose of this article is to provide solutions to fix this problem and explain why it occurs.
Possible Reasons for Ethernet Not Working on Razer Thunderbolt 4 Dock:
- Outdated Drivers: Outdated drivers are often the cause of Ethernet problems on Razer Thunderbolt 4 Docks. In order for hardware devices to communicate with operating systems, drivers are essential software components. The Ethernet port may not function properly if the drivers are outdated or corrupted.
- Hardware Issues: Hardware issues may also cause Ethernet to not work on the Razer Thunderbolt 4 Dock. There may be a problem with the Ethernet port on the dock, or the cable or device that is being used may be damaged.
- Compatibility Issues: Specific laptops and operating systems are compatible with the Razer Thunderbolt 4 Dock. The dock may not work correctly if it is not compatible with the laptop or operating system.
- Power Supply Issues: In order to function properly, the Ethernet port on the Razer Thunderbolt 4 Dock must be powered. An Ethernet port may not function correctly if there are power supply problems, such as a faulty power adapter or damaged cable.
Solutions to Fix Ethernet Not Working on Razer Thunderbolt 4 Dock
So, here are some fixes that will help you resolving the Ethernet not working on razer thunderbolt 4 dock issue. Therefore, let’s check them out:
Fix 1: Update Drivers
Razer Thunderbolt 4 Dock Ethernet issues can be fixed by updating the drivers. In a nutshell, a driver is software that connects a hardware device to the operating system. Having problems with the Ethernet port could be caused by the fact that the drivers for the port are outdated or corrupted.
Follow these steps to update the Ethernet driver:
- Using Windows Key + X, select Device Manager.
- Locate the Ethernet driver under the Network adapters section.
- Right-click on the Ethernet driver from the context menu and choose Update driver.
- If you choose the automatic driver search option, Windows will prompt you to browse your computer. The option to automatically search for updated driver software can be selected.
- Allow Windows to search the internet for updated driver software. New drivers are automatically downloaded and installed by Windows if they are available. There may not be a new driver available, so you will see a message that says you already have the best driver software installed for your device.
- Restart your computer once the driver installation has been completed.
Fix 2: Check Hardware
Checking the hardware is the next step if updating the drivers did not resolve the Ethernet issue on the Razer Thunderbolt 4 Dock.
- To connect the Razer Thunderbolt 4 Dock to your device, make sure the Ethernet cable is correctly connected. There should be no visible damage on the cable, and it should be securely plugged in. It may be possible to resolve the problem by connecting a different Ethernet cable.
- Ensure that the Ethernet port on the Razer Thunderbolt 4 Dock is clean and in good condition. When an Ethernet port becomes dirty or damaged, a connection cannot be established. You should ensure that the pins are not bent and that the ports are free of debris or dust. Use a soft brush or compressed air to clean the port.
- If there is a problem with the Ethernet port, check the Device Manager. Then, press Windows Key + X and select Device Manager. Locate the Ethernet driver under the Network adapters section. In this case, a yellow exclamation mark indicates that there is a problem with the Ethernet driver or the hardware. To view the error message, right-click on the driver and select Properties.
- Make sure the Ethernet port is enabled in the BIOS. Once your computer has been restarted, click the appropriate key to enter the BIOS (usually Del or F2). Ensure that the Ethernet port is enabled in the Network or Integrated Peripherals settings. Save the changes and exit the BIOS.
Fix 3: Check the Compatibility
If the Ethernet issue is caused by compatibility issues between the dock and the connected device, it will be important to check the compatibility of the Razer Thunderbolt 4 Dock.
- To ensure that the connected device meets the Razer Thunderbolt 4 Dock’s minimum requirements, check the dock’s system requirements. On the manufacturer’s website, you can usually find the system requirements.
- The Razer Thunderbolt 4 Dock requires a compatible operating system on the connected device. Install a compatible version of Windows or Mac OS on the device.
- Razer Thunderbolt 4 Dock’s Thunderbolt 4 port is compatible with devices with Thunderbolt ports. Thunderbolt 3 ports on some devices may not be compatible with Thunderbolt 4.
- If the connected device does not have compatible Ethernet drivers, check the Razer Thunderbolt 4 Dock’s Ethernet port. Drivers that are not compatible with the operating system may not work correctly.
- Make sure the Razer Thunderbolt 4 Dock has the latest firmware and is compatible with the device that it is connected to. On the manufacturer’s website, firmware can be updated.
- Connect the connected device and Razer Thunderbolt 4 Dock with a compatible Ethernet cable. Cables must be in good condition and meet the required specifications.
Fix 4: Check the Power Supply
Your Razer Thunderbolt 4 Dock’s power supply might also be causing problems with the Ethernet connection. There is a possibility that the Ethernet port of the dock will not work correctly if it does not receive enough power.
- To begin with, make sure the dock is properly powered. You must ensure that the power cord is firmly plugged into the dock and the outlet. It is possible that the Ethernet port would not function if the dock did not receive power.
- Power the dock with a power supply that provides enough power. In order for the dock to operate properly, the power supply must be rated accordingly. Refer to the dock’s documentation to determine the correct power supply rating.
- If the dock is not working, try plugging it into a different outlet. The dock may not function properly if the original outlet does not provide enough power.
- You may want to consider using a different power supply with your dock if possible. It may be necessary to replace the original power supply if it is not providing enough power.
- Power cables should not be damaged. The dock may not receive enough power if the power cable is damaged.
So, that’s how to fix the Ethernet not working on razer thunderbolt 4 dock issue. We hope that this guide has helped you. For more info, comment below and let us know.