Samsung Galaxy Book 2 is a stylish and portable laptop with a thin and sleek design from Samsung manufacturers. It has a 15.6-inch full HD LED display with a fingerprint sensor for faster system access. You can easily access multimedia and streaming platform as well. Overall, the Samsung Galaxy Book 2 laptop is a great choice for those who are looking for multiple tasking or activities at a mid-range price.
Unfortunately, most users experience issues with the charging on Samsung Galaxy Book 2 laptops. The laptop won’t charge anymore, and users are getting frustrated. If you have your own Galaxy Book 2 and have an issue with the charging on the laptop, you don’t need to be embarrassed. The issue is easily solved by following some troubleshooting fixes. This guide will provide some possible methods and explain the causes for the not turning on issue. By the end of this article, you will get back to charging again on your Galaxy Book 2 laptop.
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What Causes Samsung Galaxy Book 2 Not Charging Anymore?
There are several reasons why your Samsung Galaxy Book 2 is not charging anymore after plugging in the USB cable. Here the possible causes include:
Damaged Charging Cable & Adapter: The main reason why your Galaxy Book 2 laptop is not charging is the damaged or defective charging cable. The laptop may not be charged properly if the adaptor and charging cable is faulty.
Dirty Charging Port: The dirty charging port is another main reason for not charging. If the charging port on the Galaxy laptop is filled with debris or dust, the charging cable can’t make a proper connection.
Faulty & Defective Battery: If the laptop battery is defective, the laptop won’t be able to charge properly.
Overheating: The other main cause for not charging is overheating. If the laptop is overheating, it may not be able to charge properly. In such cases, you have to place the laptop in a cooler location and avoid using the laptop while it is in charge.
Software Issues: It’s also possible that the laptop is not charging due to software issues and glitches. Try updating the device software to the latest version.
Samsung Galaxy Book 2 Not Charging, How to Fix?
Most users reported the not charging issue on several platforms to get back on charge. If you own a Galaxy Book 2 and have a problem with the not charging issue, you don’t need to worry. You can easily fix the not charging problem by following some troubleshooting methods mentioned below. So, let’s get started.
Fix 1: Make Sure you are Using the Right Port
The first thing you have to do is check the USB charging port on the Galaxy Book 2 laptop. Ensure you’re using the right USB port on the laptop while charging it. The charging port is on the laptop’s left side, and you have to use the correct charging port. Also, check for any debris or dust on the charging port and clean the port using the toothbrush or clothes properly.
Fix 2: Power Cycle Your Device
Another possible method to solve the charging issue on the Samsung Galaxy Book 2 laptop is to power cycle your device. A power cycle might help you solve the device’s not charging issue. Due to software glitches and issues, the device won’t be charged anymore. To solve the issue, you have to perform a power cycle on your device. Here’s how you can power cycle your Samsung Galaxy Book 2 laptop:
- Firstly, disconnect the power adapter from the laptop.
- Now wait for a few seconds and replug the power adapter back into the laptop.
- Press and hold the power button for a few seconds to turn on your laptop and check if the issue is resolved.
Fix 3: Check Cable and Connections
The defective USB cables are the main source for not charging on the Samsung Galaxy Book 2 laptop. You have to check the cables for any damages or defects before plugging in the charging port. Ensure the connection is stable and there is no sign of defective cables.
The other thing you have to do is to clean the USB charging port. Sometimes, due to dust particles, the USB port will fill up, which causes it not to charge anymore. You can easily clean the port using clothes or some objects such as toothbrushes and clean it properly.
Fix 4: Charge Using Different Power Outlets
You can also charge your Samsung Galaxy Book 2 laptop using a different power outlet. However, the power outlet is the source for transferring the power to the device. But sometimes the outlet doesn’t provide enough power with the power outlet which causes it to not charge any more on the laptop. You have to charge your laptop using a different power outlet or wall socket to get a chargeback on the device.
If charging the laptop using a different power outlet doesn’t work, you can try charging it using another charger and ensure it is compatible with the device. Take another laptop charger and plug in your Galaxy laptop to check if the laptop is charging or not. If the issue persists, try other methods.
Fix 5: Let the Laptop Cool Down
The other main reason your Galaxy Book 2 laptop is not charging is overheating. Overheating can happen due to multiple tasking for a long time without taking a break to get your laptop cool. Moreover, the overheating might be the reason for not charging anymore on the Samsung Galaxy Book 2 laptop. If your laptop is heating too much, don’t perform any such activities and let the laptop cool down.
Place the laptop in a cooler location area and avoid your using the laptop while it is charging. Once the laptop is cool or normal, then try to plug in the charger and check if the laptop is charging or not. If the issue persists, try other possible methods.
Fix 6: Update Battery Drivers
It’s possible that your laptop needs a software update. However, an outdated driver version might be the reason for not charging the Samsung Galaxy Book 2 laptop. You can easily check to see if any driver update is available to get your laptop charging again. To check for battery update drivers, follow these steps:
- Open the Windows menu and search for Device Manager and select it.
- Now expand the Batteries section at the top left screen.
- Right-click on Microsoft ACPI-Compliant Control Method Battery and choose the Update driver option.
- Now choose Search automatically for the driver option.
- If an update is available, install it by following the on-screen instructions and restarting your laptop.
- Once updated, try to check if your laptop is charging or not.
Fix 7: Contact Samsung Support
If you have tried the above solutions and still have an issue with the not charging on your Samsung Galaxy Book 2 laptop, try to contact Samsung customer support for help. It’s possible that the not charging issue is due to hardware malfunction, and contacting customer support might help you solve it. To contact Samsung customer support, you can visit the official website, and from there, you can communicate with them.
Final Words
Hopefully, the above methods will help you to get back on charging your Samsung Galaxy Book 2 laptop. As we mentioned, there are seven possible solutions. If one of them won’t work, then try other solutions. If all methods don’t work, you should contact the Samsung customer support team for further assistance.