Samsung Galaxy S24, S24 Plus and S24 Ultra Android Auto Connection Issue

Most cars with infotainment systems nowadays support Android Auto and Apple Car Play. This lets the user transform any car’s infotainment system to an Android or iOS version for the car when the user connects their device to the car via Bluetooth or USB cable. Before the release of Android 10, users were required to download the Android Auto app separately on their device to use this functionality. However, with the launch of Android 10, this App started coming to Android by default, and there is no requirement to download the App separately.

However, recently, some users have pointed out that this feature is not working properly; that is, they are facing connection issues with Android Auto when trying to connect a Samsung Galaxy S24 device to their computer. If you are one of the troubled users, this article will help you. Here, we have listed all the common fixes you can try from your end to resolve this connection issue between your car and your Samsung S24 device. So, without any further ado, let’s get into it.

How to Fix Samsung Galaxy S24, S24 Plus, and S24 Ultra Android Auto Connection Issue?

Restart your phone:

A simple fix that you can try is a restart. Most software issues can be fixed with a single restart of most electronic devices. And an Android phone is no exception.

• Press and hold the Volume up + power button.
• You will see a restart button pop up on your screen. Tap on it and wait till the phone restarts itself.

Try the next solution if the restart does not solve your Android Auto connection issue on your Samsung S24 series smartphone.

Install the application:

With the launch of Android 10, Google announced that users no longer need to download the Android Auto app on their smartphone to use it with their car. It will come in-built and spring into action when you connect your device to a vehicle that supports Android Auto.

However, for some users, this is not working. So we suggest you download the Android Auto app on your Samsung S24 series smartphone if it does not show up automatically when you connect it to your car.

• Open the Google Play Store on your phone.
• Search for Android Auto.
• Once it shows up in the results section, tap on it.
• Then tap on the App to open it. You will see an install button next to it.
• Tap on the install button and wait till the installation is complete.
• After the installation is complete, open the Android Auto application.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 series smartphone.

Downgrade to a stable version of Android 14:

Android 14 stable is officially out. And Samsung is releasing one version of Android 14 after another after fixing the minor bugs in every iteration. Suppose your Android Auto had no connection issue on a previous build of Android 14. In that case, there is a possibility that the cause of the issue lies with the Android 14 build installed on your smartphone at that time. So, one thing you can do to fix this is to wait until your smartphone manufacturer officially releases a new build of Android 14 and then install it on your smartphone.

Another solution is to downgrade to a build of Android 14 that has no Android Auto connectivity issues.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 series smartphone.

Confirm That Your Car Supports Android Auto:

Android Auto is not available by default in every car with a USB port for connectivity. You could have a display and an infotainment system with multiple speakers, but your vehicle could still be incompatible with Android Auto. Car manufacturers must include this feature on a vehicle so that Android Auto can work with that car.

You can check Google’s list of Android Auto-supported cars on their website. These are usually cars that came out in 2016 or later. You could also go through the manual of your car model online and check whether Android Auto is included as a feature.

If your car does not support Android Auto, the App will not work. There is an option to use aftermarket solutions where you could take your vehicle to a specialist who would install a device onto your car’s dashboard, making it Android Auto compatible. It would be an infotainment system with a display on your car’s dashboard.

Replace the USB Cable:

Usually, most cars that Support Android Auto require a wired USB connection for Android Auto to work. If there is anything wrong with the cable, it may be damaged or incompatible with your car. You won’t be able to have a stable connection between your vehicle and your phone for the Android Auto feature to work flawlessly. Chances are it won’t work at all.

So go to your nearest electronics store and get a new high-quality USB cable. You can also use the default cable you got when buying the Samsung S24 device. Usually, the company-provided USB cables are of good quality, given they have not degraded over time. Yes, there is also the issue of compatibility with your car.

So, use the default cable. If that does not work, get a new high-quality USB cable from the nearest store. Also, ensure you get a line supporting data transfer and not just charging. A line supports data transfer with the USB “trident” symbol on the USB-A end.

Additionally, it would be best if you cleared out any debris that could be in your cable. A clean with isopropyl alcohol is mostly enough for this.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 smartphone.

Check Your Paired Car Settings:

Android Auto lets you connect a single car with multiple cars as long as it supports it. Now, if you have connected your phone for Android Auto to a vast number of vehicles, it could lead to specific incompatibility. This is something we also see with Bluetooth connections sometimes. If you have a lot of paired Bluetooth devices, sometimes the machines that were paired long ago stop working or connecting. It is something very similar here as well.

So open up the Android Auto app on your phone and go to the Previously Connected Cars option. Remove the car you are trying to connect via Android Auto and then connect it again. That is, set up the connection again.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 series smartphone.

Clear app cache:

The cache for every application is stored on a smartphone to ensure a fast and seamless experience. But if there is any issue with the cache data, that would also affect the App’s general functionality, and even with the Android Auto application, that could be the issue. To fix this, you need to clear the app cache.

• Open up Settings on your phone.
• Go to Apps.
• Find Android Auto in the list of apps that show up. Once you find it, tap on it.
• Then tap on Storage.
• Tap on Clear cache.
• Finally, tap on clear cache again to confirm your action.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 smartphone.

Clear app data:

Any application on an Android phone collects data over time. This contains information about login, usage, and more. If there is any inconsistency with the application data, that will affect the App’s general functionality as well, and even with the Android Auto application, that could be the issue. To fix this, you need to clear the app data.

• Open up Settings on your phone.
• Go to Apps.
• Find Android Auto in the list of apps that show up. Once you find it, tap on it.
• Then tap on Storage.
• Tap on Clear Data.
• Finally, tap on precise data again to confirm your action.

Try the next solution if clearing the cache data does not fix your Android Auto connection issue on your Samsung S24 series smartphone.

Reinstall the application:

If anything went wrong during the initial installation, a reinstallation should be able to fix it.

• Open up Settings on your phone.
• Go to Apps.
• Find Android Auto in the list of apps that show up. Once you find it, tap on it.
• Tap on Uninstall.
• Then tap on uninstall again to confirm your action.
• Wait till the uninstallation is complete. After that, restart your phone.
• After the restart, open the Google Play Store on your phone.
• Search for Android Auto.
• Once it shows up in the results section, tap on it.
• Then tap on the App to open it. You will see an install button next to it.
• Tap on the install button and wait till the installation is complete.

Try the next solution if this does not solve your Android Auto connection issue on your Samsung S24 series smartphone.

Report to Google:

If none of the above solutions worked for you, you should report to Samsung about this bug. They will respond to you or push out an update to fix the issue. Again, if it is a device-specific issue, they should also be able to help you.

Wipe Cache:

A corrupted cache can lead to smartphone issues, including app compatibility issues. So, you must clear up your cache partition entirely and check if that fixes your Android Auto connection issue.

• Turn off your smartphone.
• Connect the device to your PC via a USB cable.
• Press and hold the Volume Up and Power button.
• Let go of the buttons when Android Recovery shows up on the screen.
• Use the volume buttons on your phone and navigate the Wipe Cache Partition option in the recovery menu.
• Once you are there, press the Power button to select it.
• Confirm your action by choosing Yes from the menu below. Again, use the volume and power buttons to make the selection.
• Then, your smartphone will prompt for a system reboot. Press the power button to confirm the action.

After the restart, if you still struggle with Android Auto connection issues on your Samsung S24 smartphone, move on to the next solution.

Factory Reset:

A Factory Reset will restore everything on your smartphone to its original form, with everything set to default. Factory resets often fix software inconsistencies with smartphones. So, the Android Auto connection issue could also be fixed with a factory reset. However, you must create a backup of everything necessary on your smartphone. A factory reset will clear out all your internal Storage.

• Open the app drawer and then tap on the Settings application.
• Scroll down in the settings menu and tap on General Management.
• Tap on Reset to view the options.
• Tap on Factory data reset.
• Scroll down and tap on Reset.
• Enter your security lock to confirm your identity.
• Tap on Delete all.
• Then, enter your password and tap on the OK button.
• Wait till the reboot process is complete. It will undoubtedly take a while.

After the restart, the Android Auto connection issue on your Samsung S24 series smartphone should be resolved.

Android Auto Still Won’t Connect:

If none of the solutions mentioned above worked for you, you should consider that the issue could be with the car’s software or connection. It is time you took your vehicle to the nearest service dealer and got it looked at. Inform the people working there about your trouble using Android Auto on your car, and they will perform complete software and hardware diagnostics on your vehicle to identify possible issues.

You could also try connecting your Samsung S24 device to other Android Auto cars and check whether that works. If it works with other vehicles, you can be sure the problem is with your vehicle. And your car manufacturer’s official dealer and repair shop is the only place where you can get it fixed. There is a chance that they might keep your car with them for a day, and they might charge a bit for their service. But you can be sure that the problem will be resolved.

If Android Auto does not work with the other cars, you must take your Samsung S24 device to the manufacturer’s official service centre. They should be able to help you with the Android Auto not working problem.

So these are all the solutions to fix the Samsung Galaxy S24, S24 Plus and S24 Ultra Android Auto connection issues. If you have any questions or queries about this guide, comment below, and we will get back to you. Let us know which selection on this list has fixed your issue. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.