This should fix Sherlock Holmes Chapter One Crashing on PS4, PS5, or Xbox Consoles.
3. Rebuild Database (PS4/PS5)
Rebuilding the database on your PlayStation console can quickly resolve the potential issues or errors. To do so:
- Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
- Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.
Check whether this issue has been fixed with Sherlock Holmes Chapter One game or not. If not, follow the next steps below.
- Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
- The console will boot in the Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
- Next, you’ll get an option called ‘Rebuild Database’.
- Select Rebuild Database and confirm the task.
- It may take some time depending on the hard drive data size. Have some patience.
- Once done, just reboot the system normally.
4. Reinstall Sherlock Holmes Chapter One
If in case, the crashing problem persists with the Sherlock Holmes Chapter One game then make sure to uninstall and reinstall the game on the console. It should gonna fix the issue. To do so:
For PS4/PS5:
- Go to Settings > Select Storage.
- Select Sherlock Holmes Chapter One game from the list and then Hit Delete.
- Once the game is deleted, download and install it again from the respective store.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select My games & apps > Hit See all > Choose to Games.
- Then select the Ready to install tab > Select Queue.
- Select the Sherlock Holmes Chapter One game that you’re trying to reinstall.
- Now, press the Menu button on your controller.
- Select Manage game & add-ons or Manage app.
- Choose to Sherlock Holmes Chapter One > Select Uninstall all.
- Make sure to select Uninstall all to confirm the task.
- Wait for the uninstallation process to complete.
- Reboot the system to apply changes.
- Then press the Xbox button on the controller to open the Guide menu again.
- Hit My games & apps > Select See all > Go to Games.
- Select the Ready to install tab > Hit Install for Sherlock Holmes Chapter One.
- Wait for the installation process and then restart the console.
This method may help you to fix Sherlock Holmes Chapter One Crashing on PS4, PS5, or Xbox Consoles.
6. Reset the Console
If none of the workarounds come in handy for you, try performing the factory reset to your console to check for the issue.
For PlayStation:
- Go to the Settings menu on the PlayStation console.
- Select the ‘Initialization’ tab > Select ‘Initialize PS4’ or ‘Initialize PS5’.
- From the next page, choose ‘Full’.
- Now, your PlayStation 4/5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours depending on the installed data on the storage.
- Let the process be completed. Once done, make sure to reboot the system.
For Xbox:
- Press the Xbox button on the controller to open the Guide menu.
- Select Profile & system > Go to Settings > Select System.
- Go to Console info > Select Reset console.
- You’ll get a prompt like Reset your console?
- Here you should select Reset and remove everything. [This will delete all user data including accounts, saved games, settings, all installed apps & games, etc]
- Although you can choose to Reset and keep my games & apps, it may not gonna resolve the issue in most cases.
- After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
- Wait for the process to get completed then reboot the console.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
