Supermarket Simulator Stuck on Loading Screen on PC: Troubleshoot Guide

Playing a store retail simulation video game can be a joy ride, especially for the cosy players who want to spend their time in soothing fulfilling titles. Well, the Supermarket Simulator game is one of them that has been recently launched in March 2024 for Windows & Android platforms. However, it looks like PC gamers are unfortunate enough to experience multiple issues with this title like crashes, lags, graphics glitches, etc. Meanwhile, the Supermarket Simulator Stuck on Loading Screen issue has become common.

Multiple reports have surfaced online forums that players are encountering the loading screen getting stuck while jumping into the Supermarket Simulator. It eventually ruins the overall gaming experience and affected players are unable to fix this issue. It looks like whenever unfortunate players try to enter the game and load it into the main screen, it mostly says ‘New game’ or ‘Continue’. Sadly, after pressing any of the two buttons, the game doesn’t start at all.

Well, such kind of an issue may occur at times whenever there is a conflict with the game program version or installation on the PC. Additionally, problems with the corrupted game files, outdated graphics drivers, conflicts with the admin access for the game, unwanted background running programs, issues with the startup programs, conflicts with the in-game graphics settings, third-party overlay app issues, an outdated system software, corrupted system files, etc can cause stuck on the loading screen issue.

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Fix Supermarket Simulator Stuck on Loading Screen on PC

Fix Supermarket Simulator Stuck on Loading Screen on PC

Fortunately, here we’ve provided with you some workarounds that might come in handy. Ensure to follow all troubleshooting steps until the problem has been resolved. So, without further ado, let’s jump into it.

1. Restart Your PC

Though restarting the computer is a basic thing and most users don’t prefer it, the chances are high that a simple reboot of the system can eventually clear potential glitches or cache data issues whatsoever. You can go to the Start menu > Click on Power > Click on Restart. Once done, run the game again to check for the issue.

2. Run the Game Program as an Administrator

You’ll need to run the game program executable as an administrator on Windows by following the steps below to avoid stuck on the loading screen issue. You can allow the game application with the system permission to run nicely.

Open the Steam client.
Go to the Library.
Right-click on Supermarket Simulator.
Click on Manage.
Click on Browse local files.
Head over to the installed game directory.
Right-click on the SupermarketSimulator.exe file.
Click on Properties > Go to the Compatibility tab.

Enable the Run this program as an administrator option.
Click on Apply and select OK to save changes.

3. Update Supermarket Simulator

You can also check for the available game patch updates on the PC by following the steps below. It seems that having an outdated game version is somehow conflicting with the in-game performance issue.

Open the Steam client.
Go to the Library.
Click on Supermarket Simulator from the left pane.
If a new update is available, click on Update.
Once done, reboot the PC & run the game.

4. Scan and Repair the Game Files

Any kind of corrupted or missing game files installed on the PC might also cause issues with the stuck on the loading screen in Supermarket Simulator. You can follow the steps below to easily scan and repair the game files to fix potential issues.

Run Steam > Click on the Library.
Right-click on Supermarket Simulator from the list.
Click on Properties > Go to the Local Files files.

Click on Verify Integrity of Game Files.
Wait for it to complete and then restart the PC.
Once done, check for the game issue again.

5. Check for the Graphics Driver Update

In some scenarios, issues with the outdated graphics driver version on the PC may also trigger stuck on the loading screen issue. You should check for the graphics card driver update by following the steps below. Here we’ve shared both the recommended and manual methods to do the same.

Recommended Update:

Open the Start menu > Search and open Device Manager.
Double-click on Display Adapters.
Right-click on the dedicated graphics card that you use.

Select Update Driver > Click on Search automatically for drivers.
If an update is available, the latest driver will be installed automatically.
Once done, restart the system to apply changes.

Manual Update:

If your graphics driver version is still outdated then visit the official website of the respective manufacturer for the graphics card model. Ensure to download the latest graphics driver version on the PC and run the installer to get it installed. Once done, reboot the PC. You can jump to the link below to do so:

6. Force Close the Game Window Using Alt+F4

Sometimes it can also be applicable that your game is temporarily stuck on the loading screen unexpectedly. You can try closing the game window by pressing the Alt+F4 keys multiple times to go to the desktop screen. After exiting to the desktop screen, you can try running the game again.

7. Delete the Corrupted Game Saves File

Try deleting the corrupted game saves file for the Supermarket Simulator game on your PC by following the steps below. In some cases, your game saves files may get corrupted and trouble you with the gaming performance. So, you can check the steps below to delete the corrupted game saves file and start a new game to avoid such issues.

Head over to the installed game directory on the PC. (default location)

C:\Users\Username\AppData\LocalLow\Nokta Games\Supermarket Simulator\SaveFile.es3

Delete the game saves file > Press the Win+R keys to open the Run dialogue box.
Type Appdata and hit Enter.
Go to the Appdata folder > Delete it.
Once done, reboot the PC to apply changes.
Finally, run the game again to check for the issue.

8. Increase the Number of Processors for Advanced Boot

You may also try increasing the number of processors for the advanced boot option on your Windows PC by following the steps below. This will allow the system to easily fix potential issues with the in-game stuck on the loading screen and improve the overall gaming-related performance.

Right-click on the taskbar > Go to Task Manager.
Click on the Processes tab.
Right-click on the supermarket simulator task.
Select End Task to close the game process.
Once done, press the Win+R keys to open the Run dialogue box.
Type %temp% in the field and hit Enter to open the Temporary Files folder.
Press the Ctrl+A keys to select all temp files.
Hit Delete to remove all temp files. (if any temp files are left, skip them)
Now, press the Win+R keys to open the Run dialogue box.
Type prefetch and hit Enter to get into the Windows Prefetch folder.
If prompted, click on Continue to allow the permission.
Delete all the prefetch files inside the folder.
Next, press the Win+R keys to open the Run dialogue box.
Type msconfig and click on OK to open System Configuration.
Click on the Boot tab > Click on Advanced Options.
Tickmark the Number of processors box.
Select the highest number of processors from the list.
Then click on OK > Select Apply.
Click on OK to save changes.
Restart your PC and then run the game again.

9. Close Unnecessary Background Tasks

Try closing unnecessary third-party background processes on your Windows computer manually by following the steps below. This specific method will help in reducing potential issues with the game performance such as being stuck on the loading screen.

Press the Ctrl+Shift+Esc keys to open Task Manager.
Go to the Processes tab.
Click on the unnecessary tasks (third-party) in the list.
Now, click on End Task to close it.
Close tasks one by one. (don’t touch system processes)
Once done, reboot the system to apply changes.

10. Disable Third-Party Overlay Apps

Well, you can also try disabling the third-party overlay applications on your Windows PC by following the steps below. Sometimes overlay applications may help in several ways to the PC gamers but somehow the overlay apps can cause issues with the gaming performance. So, ensure to turn off unnecessary overlay apps manually.

Windows Game Mode:

Press the Win+I keys to open Windows Settings.
Click on Gaming > Go to Game Mode.

Turn Off the Game Mode toggle.
Once done, restart the PC to apply changes.

Steam In-Game Overlay:

Open the Steam client > Click on Library.
Right-click on Supermarket Simulator.
Click on Properties.
Go to General.
Turn OFF the Enable the Steam Overlay while in-game option.
Once done, reboot the PC to change the effects.

Xbox Game Bar:

Press the Win+I keys to open Windows Settings.
Click on Gaming > Go to Game Bar.
Turn Off the Record game clips, screenshots, and broadcast using the Game bar option.

Discord Overlay:

Launch the Discord app.
Click on the gear icon at the bottom.
Select Overlay under App Settings.
Turn On the Enable in-game overlay.
Click on the Games tab.
Select Supermarket Simulator.
Turn Off the Enable in-game overlay option.
Make sure to reboot your PC to apply changes.

Nvidia GeForce Experience:

Open the Nvidia GeForce Experience app.
Click on Options (gear icon) from the top right side.
Turn Off the In-Game Overlay option.
Run the Supermarket Simulator to check for the issue.

11. Update Windows

The chances are high that somehow your outdated Windows OS version or the build version may also trigger multiple issues with the gaming performance. You can try following the steps below to check for the Windows updates. By updating the latest software version, you’ll be able to reduce so many conflicts with the game.

Press the Win+I keys to open Windows Settings.
Click on Windows Update.
Next, click on Check for updates.
If an update is available, select Download and Install.
Wait until the software update is complete.
Once done, restart your computer to apply changes.

12. Use the DISM Command Tool

Try using the DISM command tool to resolve multiple issues with the Supermarket Simulator stuck on the loading screen on your Windows computer by following the steps below. Well, the Deployment Image Servicing and Management (DISM) checks for the system’s integrity and overall health status. Several players have already found this trick helpful, so you can try this method.

Open the Start Menu > Type cmd and search for it.
Right-click on Command Prompt from the search result.
Click on Run as administrator.
Now, click on Yes to allow the admin privilege.
Once the cmd window opens, type the following command and hit Enter to run it:

DISM.exe /Online /Cleanup-image /Scanhealth

Then type the following command and hit Enter to execute it:

DISM.exe /Online /Cleanup-Image /CheckHealth

Next, type the following command and press Enter to run it:

DISM.exe /Online /Cleanup-Image /RestoreHealth

Wait for the process to complete and close cmd.
Finally, restart your system to apply changes.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.