A sudden or unexpected stop error is basically known as the Blue Screen of Death (BSOD) error. In short, most of the people say a Blue Screen error for the Windows PC/Laptop. It’s an error screen that can be displayed on a Windows computer when a fatal system error happens. It basically indicates a system crash that can’t use the hardware to run safely and asks you to fix this issue. So, a blue screen error can happen due to several reasons which can take so much time to figure out and resolve. Now, Your PC Ran Into a Problem and Needs to Restart Error is one of them and mostly it stuck in a loop.
If you’re also one of the victims and due to some uncertain reasons, you start getting this particular error with a crash, then check out this troubleshooting guide to resolve it. The mentioned error message says “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can restart. (0% complete)”. Now, you may ask why is this causing on my computer with a loop…
Table of Contents
- 1 Your PC Ran Into a Problem and Needs to Restart Error: How to Fix It?
Your PC Ran Into a Problem and Needs to Restart Error: How to Fix It?
So, the BSOD error can happen due to multiple reasons such as corrupted or missing registry files, corrupted or missing system files, missing or outdated drivers, outdated Windows 10, some unexpected issues with the external hardware, any issues with the software, etc. Now, without further ado, let’s jump into the solution below.
1. Repair your Windows
- First of all, you will require the Windows 10 Media Creation Tool that you can download here.
- Launch the Media Creation Tool > Accept the License Terms.
- Now, you will need to select Create installation media for another PC (Such as USB flash drive, DVD, or ISO file) from the Windows 10 Setup screen.
- You will need to uncheck ‘Use the recommended options for this PC’ and make sure to manually select Windows system language, system type (32-bit or 64-bit), etc.
- Click on Next > Select USB flash drive or ISO file according to your preference.
- Now, click on Next again > Choose the USB or DVD drive which will show you the storage media connected to your PC/Laptop.
- Then click on Next > Windows 10 Media Creation Tool will allow you to download the required files to create the Windows installation device.
- Once done, plug-in or insert the Windows installation drive which you’ve just make bootable to the affected computer.
- Once inserted the drive, try restarting your computer and the system will boot via the connected USB flash drive.
- The all-new Windows Setup mode will appear and input the preferred language & date/time.
- Then select Repair your computer from the bottom left corner.
- Select Troubleshoot > Click on Reset this PC. (It won’t wipe out the files from the installed Windows drive storage but may delete all the installed apps or games)
- Now, follow the on-screen prompts to proceed further and then let it finish automatically.
- Finally, your computer will boot into the system again. (At the time of booting, make sure to unplug or eject the USB flash drive otherwise, the system will try to boot again into the bootable way)
- You’re done. Check for the blue screen error now.
2. Fix Windows Registry Errors (Undo Recent Changes)
- Just follow the above steps from step 1 to step 11 as it is.
- Then select Troubleshoot > Click on Command Prompt.
- Choose the administrator account user to continue the process.
- Type the following command and hit Enter to head over to the System32 folder on the installed Windows drive.
- Now, type the two following commands and hit Enter to head over to the config folder and display the files & folders inside the config folder on the command prompt.
CD config DIR
- Check whether you can find Regback folder or not. If available, then type the following command and hit Enter.
CD RegBack DIR
- You will see a list of files that includes DEFAULT, SAM, SECURITY, SOFTWARE, and SYSTEM. These are the key files that needs to replaced to undo any recent registry changes.
- Now, type the following commands and hit Enter to go back to the config folder and rename all the current files to a new name. (Do Not Skip any command)
CD.. REN DEFAULT DEFAULT1 REN SAM SAM1 REN SECURITY SECURITY1 REN SOFTWARE SOFTWARE1 REN SYSTEM SYSTEM1
- In order to copy the backup files from the Regback folder to the config folder, you will need to input the below commands and press Enter.
CD RegBack COPY * C:\WINDOWS\System32\config
- Once you see a successfull message, go back to the Troubleshoot menu and select Turn Off your PC.
- Finally, restart your computer and you will be able to boot your PC into the system again. Enjoy!
3. Boot your computer in Safe Mode
- Press the Windows + R key combo to open up the Run dialog box.
- Type msconfig and hit Enter.
- Go to the Boot menu > Select Safe Boot + Network.
- Then click on Apply and OK.
- Finally, restart your computer in the safe mode and check whether the Windows system is working well or not.
- if everything is fine and stable now, just boot into normal mode again by turning off the Safe boot.
4. Update Windows OS
- Click on Start > Click on Settings.
- Select Update & Security > Choose Check for updates under the Windows Update category.
- If there is any update available or pending to install, simply Download and Install the update.
- Once done, the system will ask you to restart your computer.
- Just reboot your computer and wait for the system to boot.
- You’re done.
5. Disable Auto Restart your PC
- Press the Windows + R keys to open up the Run dialog box.
- Now, type sysdm.cpl and press Enter.
- The System Properties interface will open.
- Head over to the Advanced tab > Go to Startup & Recovery Settings.
- Next, make sure to uncheck the “Automatically Restart” option under the System Failure.
- Finally, click on OK to save changes and reboot your computer once and check whether ‘Your PC Ran Into a Problem and Needs to Restart error’ is appearing or not.
6. Update Drivers
It’s necessary to update all the outdated drivers on your Windows system just like the Windows OS or other installed apps & games to keep running the system properly. You can go to the official motherboard website according to the brand that you’re using and check for all the driver updates for your particular motherboard model.
Otherwise, you can simply search for multiple popular and reliable driver updating software online to download and run on your Windows. Just run the driver updating software and it will let you know which installed driver version requires an update. If any, simply click on Update All and wait for a couple of minutes to complete the updating process.
During updating or installing drivers, your computer may restart multiple times or goes blank screen as well. So, don’t panic and have some patience.
7. Uninstall Third-Party Rogue Software
If in case, none of the above methods worked for you as some of the previously installed apps or games (third-party) are still on the system, then try to uninstall all of the third-party rogue software from your PC. It should resolve the issue completely.
- Click on Start > Type Control Panel and click on it from the search result.
- Then click on Uninstall a program under the Programs section.
- Now, right-click on installed apps or games individually and choose Uninstall.
- If prompted, confirm by clicking Yes and follow the on-screen prompts to completely delete the software.
- In some cases, you may need to restart your computer to take effects or apply changes.
Once uninstalled all third-party software, try to restart your computer and then check whether ‘Your PC Ran Into a Problem and Needs to Restart’ error is appearing or not.
8. Run SFC (System File Checker) Scan
Make sure to also try a System File Checker (SFC) scan to fix the particular blue screen error.
- Click on Start menu > Type Command Prompt and right-click on it from the search result to Run as administrator.
- Now, type the following command and hit Enter to check for the errors in the disk drive and automatically repair it as well.
- This process may take some time so, have some patience until it completes.
- Once done, restart your computer and check for the issue again.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.