CitizenFX is a configuration file for the FiveM application that saves the directory and SavedBuildNumber of your GTA V game. You can try fixing the FiveM_b2372 error by tweaking the CitizenFX file manually. To do so:
- Open the
%localappdata%/FiveM/FiveM Application Data the path from the FiveM installation directory.
- Please search for the
CitizenFX file and open it with Notepad.
- Now, Delete the
SavedBuilderNumber string from the file.
- Once done, press the Ctrl+S keys to save changes.
- Relaunch FiveM to check for the issue.
Perform a Disk Cleanup:
Sometimes, the disk cleanup feature can resolve several issues with the stored temporary files or program files that are no longer necessary. To do this:
- Press the Win+I keys to open Windows Settings.
- Go to System > Click on Storage.
- You’ll see the Local Disk C: drive, which shows storage details.
- Enable the Storage Sense toggle and click on it to open.
- Now, click on the Run Storage Sense Now button.
- Once done, go back to the previous page.
- Click on Temporary Files > Click on the Refresh icon.
- Please wait for it to scan and then hit Delete.
Scan and Repair the Game Files:
Corrupted or missing game files can cause issues with the game launching and connecting to the servers. Scanning and repairing the game files is recommended by following the steps below.
For Steam:
- Open the Steam client > Go to Library.
- Here, right-click on the GTA V game from the left pane.
- Make sure to click on Properties from the drop-down menu.
- Next, select the Local Files tab > Click on the Verify integrity of game files… button.
- Wait for the repair process to complete.
- Once done, reboot the PC to apply changes.
For Rockstar Games Launcher:
- Open the Rockstar Games Launcher on your PC.
- Sign in to the valid account > Go to Settings.
- From the My Installed Games section, select the GTA V game.
- Click on Verify Integrity under the Verify game file integrity option.
- Wait for the process to complete.
- Launch the GTA V game and check for the error again.
For Epic Games Launcher:
- Open the Epic Games Launcher on your PC.
- Go to the Library section.
- Click on the three dots icon next to GTA V.
- Now, click on Verify from the drop-down menu.
- Wait for it to complete and then relaunch the client.
2. FiveM Has Stopped Working Error
This crashing error happens randomly while launching the GTA V game after running FiveM. The crash error says “An error caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.” It might appear due to the outdated GTA V version, corrupted FiveM cache files, conflicts with the graphics driver, outdated BIOS, etc. To resolve it:
Delete FiveM Cache Files:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager, and reboot the system.
- Next, Delete the
%localappdata%/FiveM/FiveM Application Data/caches.xml file from the installation directory.
- Finally, try to launch the FiveM client again.
Update GTA V:
It’s also worth mentioning to check for the GTA V updates manually on the PC by following the steps below. An outdated game patch version can eventually trigger multiple issues.
For Steam:
- Open the Steam client > Go to Library.
- Click on GTA V from the left pane.
- It’ll automatically search for the available update.
- Now, if there is an update available, click on Update.
- Wait for some time to install the update.
- Once done, reboot your PC to apply changes.
For Epic Games Launcher:
- Open the Epic Games Launcher > Head over to Library.
- Now, click on the three dots icon next to GTA V.
- Ensure the Auto Update option is turned on.
For Rockstar Games Launcher:
- Open the Rockstar Games Launcher.
- Click on GTA V from the left pane.
- Go to the Settings menu > Click on GTA V under My installed games.
- Now, click on Enable automatic updates to enable it.
Update the Graphics Driver:
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list.
- Now, double-click on Display Adapters to expand it.
- Then right-click on the dedicated graphics card name you’re using to bring the context menu.
- Next, click on Update driver > Choose Search automatically for drivers.
- The system will automatically check for the available updates.
- If an update is available, it’ll automatically download and install the latest version.
- Once done, make sure to restart your PC to apply the changes.
If you can’t find any pending updates then just head over to the official website of the respective graphics card manufacturer below and search manually for the latest update. If a new version is available for the graphics card, just download the driver and install it on your PC. You can jump to the link below to do so:
Check for BIOS Updates:
If the above methods didn’t work then try checking for the BIOS update manually depending on your motherboard’s manufacturer. Having some issues with the BIOS patch version might cause conflicts. You should visit the official manufacturer’s website of your motherboard and search for the BIOS update matching the model number.
If the latest BIOS update is available, boot your system into the BIOS mode first and then check for the version whether it’s up-to-date or not. Otherwise, download the BIOS update on a USB flash drive and connect to the PC then flash the BIOS update by following the user manual.
Please Note: If you’re not okay with BIOS updates or doing it for the first time then skip this method and ask a professional technician to do it by giving a few bucks.
3. We’re Getting There and It Will Be Worth The Wait
This specific error often occurs due to aggressive protection by your antivirus software. It’s recommended to simply disable your antivirus protection and try again.
Turn Off Antivirus Protection:
- Go to the Start menu and type Windows Security.
- Click on Virus & Threat Protection to open it.
- From the Virus & Threat Protection Settings option, click on Manage Settings.
- Now, make sure to Turn Off the Real-time Protection feature.
Note: Even if you’re using any third-party antivirus software, turn off the real-time protection feature temporarily.
4. Unable to Find SteamID, Please Relaunch FiveM
Are you experiencing the ‘SteamID unable to find’ error while launching FiveM or GTA V? It indicates that your Steam client isn’t running properly. In addition, it’s also possible that the server you’re trying to connect also requires a Steam ID. But somehow the Steam service is not running on your computer and fails to authorize the SteamID. To fix it:
Close FiveM Tasks:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager, and reboot the system.
Close and Relaunch Steam:
- After closing the Steam client, wait for at least 30 seconds.
- Then go to the System Tray icon > Right-click on the Steam icon.
- Select Exit > Press the Ctrl+Shift+Esc keys to open Task Manager.
- Now, go to Processes > Right-click on the Steam process.
- Select End Task > Close all Steam tasks one by one.
- Finally, restart the PC to apply changes.
Delete FiveM Cache Files:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager, and reboot the system.
- Next, Delete the
%localappdata%/FiveM/FiveM Application Data/caches.xml file from the installation directory.
- Finally, try to launch the FiveM client again.
For FiveM Server Owners:
- If you’re a FiveM server owner and facing such an error then set a proper API key in your
server.cfg for the steam_webApiKey value.
- For more information, view the official FiveM guide on setting up a server, and search for Steam.
5. Could Not Load CitizenGame.dll or [xyz].dll
This specific error might occur due to an anti-virus software blocking the FiveM files. Sometimes the aggressive antivirus protection can also remove FiveM game files without notifying you which will obviously trigger game launching issues and server connectivity errors. Some of the reports claim that even corrupted or missing game files are causing such an error. Are you getting any of these errors on the screen?
- Could not load CitizenGame.dll
- Could not load [name].dll
- Error loading component [name].dll
If yes then you’ll have to follow the steps below to try fixing it.
Disable Antivirus:
If the above method doesn’t fix the issue then try disabling your antivirus.
- Go to the Start menu and type Windows Security.
- Click on Virus & Threat Protection to open it.
- From the Virus & Threat Protection Settings option, click on Manage Settings.
- Now, make sure to Turn Off the Real-time Protection feature.
Note: If you’re using any third-party antivirus software, temporarily turn off the real-time protection feature.
Delete FiveM Cache Files:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager and reboot the system.
- Next, Delete the
%localappdata%/FiveM/FiveM Application Data/caches.xml file from the installation directory.
- Finally, try to relaunch the FiveM client.
6. D3d11.dll Error
As per reports, the graphics mod is crashing your GTA V game with FiveM servers, which throws out d3d11.dll errors.
Close FiveM Processes:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager, and reboot the system.
Delete the d3d11.dll or D3dcompiler_46e.dll File:
- Go to the GTA V installation directory on the PC respective to the game launcher that you use.
- Rockstar Games Launcher:
C:\Program Files (x86)\Rockstar Games\Grand Theft Auto V
- Steam:
C:\Program Files (x86)\Steam\commonapps\Grand Theft Auto V
- Epic Games Launcher:
C:\Program Files (x86)\Epic Games\GTA V
- Now, Delete any of the following files from your GTA V directory:
d3d11.dlld3dcompiler_46e.dll
Scan and Repair the Game Files:
Corrupted or missing game files can cause several issues with the game launching and even connecting to the servers. Scanning and repairing the game files is recommended by following the steps below.
For Steam:
- Open the Steam client > Go to Library.
- Here right-click on the GTA V game from the left pane.
- Make sure to click on Properties from the drop-down menu.
- Next, select the Local Files tab > Click on the Verify integrity of game files… button.
- Wait for the repair process to complete.
- Once done, reboot the PC to apply changes.
For Rockstar Games Launcher:
- Open the Rockstar Games Launcher on your PC.
- Sign in to the valid account > Go to Settings.
- From the My installed games section, select the GTA V game.
- Click on Verify Integrity under the Verify game file integrity option.
- Wait for the process to complete.
- Launch the GTA V game and check for the error again.
For Epic Games Launcher:
- Open the Epic Games Launcher on your PC.
- Go to the Library section.
- Click on the three dots icon next to GTA V.
- Now, click on Verify from the drop-down menu.
- Wait for it to complete, and then relaunch the client.
Update GTA V:
It’s also worth mentioning to manually check for the GTA V updates on the PC by following the steps below. An outdated game patch version can eventually trigger multiple issues.
For Steam:
- Open the Steam client > Go to Library.
- Click on GTA V from the left pane.
- It’ll automatically search for the available update.
- Now, if there is an update available, click on Update.
- Wait for some time to install the update.
- Once done, reboot your PC to apply changes.
For Epic Games Launcher:
- Open the Epic Games Launcher > Head over to Library.
- Now, click on the three dots icon next to GTA V.
- Ensure the Auto Update option is turned on.
For Rockstar Games Launcher:
- Open the Rockstar Games Launcher.
- Click on GTA V from the left pane.
- Go to the Settings menu > Click on GTA V under My installed games.
- Now, click on Enable automatic updates to enable it.
7. Timed Out – CURL Error Code 28
The chances are high that you’re unable to connect to Rockstar Online Services due to several reasons such as an unavailable server, IP address has been changed, incorrect server address, port forwarding not done properly to the server, poor internet connection, etc. You can check the following workarounds to try fixing this cURL Error Code 28 with FiveM and GTA V.
Check Your Internet Connection:
It’s quite common that your internet connection somehow has an issue with slow speed or stability. It’s better to run a speed test of the connected internet online and try playing other multiplayer games. If, in case, there is an issue with the internet connection at your end, try switching to a wired (ethernet) connection from Wi-Fi or vice versa to cross-check the issue. Contact your internet service provider (ISP) to get it checked and ask to fix the issue.
Flush DNS:
- Open the Start Menu > Search for Command Prompt.
- Now, right-click on Command Prompt from the search result.
- Click on Run as administrator > If prompted by UAC, click on Yes to proceed.
- Copy and paste the following command and hit Enter to execute the DNS cache flushing:
ipconfig /flushdns
- Once done, restart your computer to apply changes.
Ensure Windows Firewall isn’t Blocking FXServer:
- Click on the Start Menu > Search and open Windows Defender Firewall.
- Select Turn Windows Defender Firewall on or off.
- From the Customize Settings page, select the Turn off Windows Defender Firewall (not recommended) option in all the Public, Domain, and Private Networks.
- Click on OK to save changes.
- Once done, reboot the PC to apply changes.
8. Timed Out While Waiting For ROS/MTL to Clear Launch
Your PC or internet connection is failing to connect to Rockstar Online Services to run GTA V. It’s not the fault of FiveM. Sometimes the Firewall blocking or the poor internet connection can be a major reason behind the “Timed Out While Waiting For ROS/MTL to Clear Launch” error.
Disable Windows Firewall:
- Click on the Start Menu > Search and open Windows Defender Firewall.
- Select Turn Windows Defender Firewall on or off.
- From the Customize Settings page, select the Turn off Windows Defender Firewall (not recommended) option in all the Public, Domain, and Private Networks.
- Click on OK to save changes.
- Once done, reboot the PC to apply changes.
Check Your Internet Connection:
The chances are also applicable that your internet connection somehow has an issue with slow speed or stability. It’s better to run a speed test of the connected internet online and try playing other multiplayer games. If, in case, there is an issue with the internet connection at your end, try switching to a wired (ethernet) connection from Wi-Fi or vice versa to cross-check the issue. Contact your internet service provider (ISP) to get it checked and ask to fix the issue.
Check the Rockstar Online Services Status:
You should also check the Rockstar Online Services status here to ensure there is no outage with the online services. If the online services are down or affected then make sure to wait for a couple of hours and try again later.
Reinstall the Rockstar Games Launcher:
- Open the Start menu > Locate and open Control Panel.
- Click on Uninstall a program.
- Right-click on Rockstar Games Launcher.
- Select Uninstall and follow the on-screen prompts to remove it completely.
- Once done, you can download the Rockstar Games Launcher from the official site again.
- Then reinstall the Rockstar Games Launcher and check for the issue.
9. Failed to Call Inflate() For Streaming File
The named server resource file is invalid or corrupted. You may encounter the “Failed to call inflate() for streaming file…” error or “gta-streaming-five.dll+6F5CB” error while connecting to the FiveM dedicated servers. To fix it:
- You should ask the server owner or host to remove the invalid resource mentioned in the error.
- It’ll be better to share the error screenshot with the server owner to understand the issue precisely.
Note: If you’re the server owner then try replacing the affected asset with its original asset. Otherwise, delete the affected asset and restart the server.
10. Invalid Fixup, Address is Neither Virtual Nor Physical
It’s a server-side resource invalid error that can give you the “Invalid fixup, address is neither virtual nor physical (in [name].yft)” error or “Invalid fixup, address is neither virtual nor physical (in [name].ymap)” error while connecting to the FiveM dedicated servers. To fix it:
- You should ask the server owner or host to remove the invalid resource mentioned in the error.
- It’ll be better to share the error screenshot with the server owner to understand the issue precisely.
11. Error Loading Component xyz.dll
- Just Delete the caches.xml file from your FiveM application data folder.
- Navigate to the
%localappdata%/FiveM directory to locate caches.xml by default.
- If you can’t find the file, delete the entire application data folder and run FiveM again.
12. Error Loading Component Adhesive.dll
It seems that your Windows 10 OS installation has become outdated for a while. Make sure to update the Windows 10 OS to get the latest Build Number (version 1703 or Higher).
Check Windows Version and Build:
- Open the Start menu and type winver.
- Hit Enter to check About Windows.
- Here you’ll get both the Version number and OS Build.
Update Windows:
- Press the Win+I keys to open Windows Settings.
- Click on Update & Security.
- Select Check for updates under Windows Update.
- If there is a feature update available, select Download and Install.
- Wait until the software update is complete.
- Once done, restart your computer to install the software update.
13. Opening Database (privcache:/) failed: IO Error: Could Not Lock File
If you’re getting the “Opening Database (privcache:/) failed: IO Error: Could Not Lock File” error notice while launching FiveM or connecting to the server that means your privcache got corrupted.
- Go to the FiveM application data folder on the PC. (
%localappdata%/FiveM)
- Now, please Delete the
priv folder from the cache folder.
14. Entry Point Not Found
Are you getting the “Entry Point Not Found” error in GTA V with FiveM? Check out the following steps to fix this issue.
- Go to the
C:\Windows\system32 directory on the PC.
- Delete all the following DLL files (if available):
v8.dllv8_libbase.dllv8_libplatform.dll
Please Note: These are the leftover or residual files from other applications that have been incorrectly using System32 to place these files. FiveM loads DLLs from System32 first which basically results in these incorrect DLLs being loaded mostly.
15. Moving of xyz.exe Failed (err = 32)
Sometimes the FiveM tasks run in the background after closing the client which might trigger several issues. You should close FiveM processes from the background and then check for the issue again.
Close FiveM Processes:
- Right-click on Taskbar > Click on Task Manager.
- Go to Processes and check if FiveM tasks are running or not.
- If running, close them one by one. Just click on the task and select End Task.
- Once done, close Task Manager, and reboot the system.
Disable Antivirus:
If the above method doesn’t fix the issue then try disabling your antivirus.
- Go to the Start menu and type Windows Security.
- Click on Virus & Threat Protection to open it.
- From the Virus & Threat Protection Settings option, click on Manage Settings.
- Now, make sure to Turn Off the Real-time Protection feature.
Note: Even if you’re using any third-party antivirus software, turn off the real-time protection feature temporarily.
16. Could Not Find The Game Executable
- Make sure to navigate to the
%localappdata%/FiveM directory on the PC (or where you’ve manually installed FiveM).
- Then locate the
CitizenFX.ini file inside the FiveM Application Data to ensure it is pointing to the correct path.
- Now, open the
CitizenFX.ini file with a text editor (Notepad).
- Edit the path to your GTA V installation (if necessary).
17. Error Generating ROS Entitlement Token
The chances are high that somehow your antivirus or Firewall program is aggressively blocking the ongoing connections of FiveM. Several antivirus vendors detect FiveM as an untrusted application and that’s why it can give you the ROS entitlement token error while running FiveM. Make sure to disable your antivirus and firewall then try again.
Disable Windows Firewall:
- Click on the Start Menu > Search and open Windows Defender Firewall.
- Select Turn Windows Defender Firewall on or off.
- Select the Turn off Windows Defender Firewall (not recommended) option from the Customize Settings page in all the Public, Domain, and Private Networks.
- Click on OK to save changes.
- Once done, reboot the PC to apply changes.
Turn Off Antivirus:
- Go to the Start menu and type Windows Security.
- Click on Virus & Threat Protection to open it.
- From the Virus & Threat Protection Settings option, click on Manage Settings.
- Now, make sure to Turn Off the Real-time Protection feature.
Note: If you’re using any third-party antivirus software, temporarily turn off the real-time protection feature.
18. Stuck on a Rotating Splash Screen
You can try manually removing the ROS_ID.dat and Digital Entitlements file from the FiveM application data folder to resolve the stuck-on-a-rotating splash screen issue.
- Go to the
%localappdata%/FiveM directory on the PC.
- Delete the
%appdata%\citizenfx\ros_id.dat file and %localappdata%\digitalentitlements.
- Once done, restart the PC to apply changes.
That’s it, guys. We hope this guide was helpful to you. Feel free to ask in the comment below for further queries.
