Fix: Asus ROG Ally Stuck on Cloud Recovery

Is your Asus ROG Ally stuck on the Cloud Recovery checking status? Well, you are not alone. The same issue has been reported by dozens of users where the ROG Ally gets stuck on the checking screen and then fails. It is certainly disappointing as you can’t jump into your favorite game. Thankfully, there are fixes to the Asus ROG Ally stuck on the Cloud Recovery problem, which we’ll investigate shortly.

Why Your ASUS ROG Ally Stuck on Cloud Recovery

Incorrect date and time: If your Asus ROG Ally has an incorrect date and time (or any of the two), there may be synchronization issues. It can cause the Cloud Recovery process to get stuck. You must set the correct date and time within BIOS settings.
Unstable internet connection: During the process, your ROG Ally downloads the recovery image from the cloud. It requires a fast and stable internet. So, if there’s a problem with the connection, the download won’t complete and your device will remain stuck on Cloud Recovery. You must ensure a reliable internet connection.
Outdated BIOS: If your Asus ROG Ally is running an outdated or older BIOS, it can invite many problems. It could also cause the Cloud Recovery to remain stuck on the checking status.

Now that we have discussed the possible reasons why an Asus ROG Ally may be stuck on Cloud Recovery, let’s try to fix them using the solutions below.

How to Fix if Asus Rog Ally Remains Stuck on Cloud Recovery

We have jotted down some effective solutions to fix the Asus ROG Ally getting stuck on the Cloud Recovery problem. You may not have to test them all. Simply work your way down the list until you find the one that spells out success for you.

Solution 1: Check the Date and Time

You must ensure the correct date and time on your Asus ROG Ally. A lot of functions on electronic devices (phones, gaming handhelds, laptops, etc) use the date and time to function properly. If they are not set correctly, the required functions won’t run at the correct time and may cause issues. Therefore, you must ensure that your ROG Ally has the correct date and time.

An incorrect date or time (or both) can cause the Cloud Recovery process to remain stuck on Asus ROG Ally. Setting the correct date and time has done the trick for a few users.

“Not sure if this was mentioned, but if you are stuck on the Cloud Recovery checking status, check if your bios time and date is correct. Managed to fix the issue after making sure the time and date was in sync.”, a user wrote on Reddit.

Solution 2: Check Your Internet Connection

For a smooth Cloud Recovery, your Asus ROG Ally must be connected to a reliable network. If the connection is slow, the recovery image will take a long time to download or may fail at all. Hence, you must have a fast internet connection.

Another thing to look at here is the stability of your network. If the connection drops frequently, the download may fail and your Asus ROG Ally may get stuck on Cloud Recovery.

Run a speed test via speedtest.net and analyze the result. If the connection has a problem, reboot the router. It can fix common issues on the device. You can reboot your router from the router’s settings or simply unplug the power cable for 2 minutes and plug it back in.

Solution 3: Update Your BIOS

If your Asus ROG Ally is stuck on the ‘checking’ status after swapping the SSD, this solution by a Twitter user @Asus_ROG_Ally may work.

Here are the steps suggested by him:

Start your new Ally with the original SSD that was in the Ally when you got it!
Open the MyAsus app.
Update Bios in there (319 seems to be the latest)
Turn off the Ally when BIOS is updated
Open Ally backplate.
Swap the SSD.
Start up Ally in BIOS Mode by holding VOL- when pressing the power button. This didn’t work if I held VOL- while pressing the power button, but instead first pressing the power button and then VOL-.
Go to advanced settings
Advanced at the top of the screen
Select ASUS Cloud Recovery
Follow the on-screen instructions. This time the Checking screen should not stay on screen for long and the installation should be a success.

You may have to use the physical keyboard to enter the Wi-Fi password, as it can be difficult to get the virtual keyboard.

This solution seems to have worked for many users. Try it and let us know if it worked out for you as well.

Final Words

Despite having a powerful gaming device such as the Asus ROG Ally, if you can’t play your favorite game, it’s very much frustrating. If the device remains stuck on Cloud Recovery, there are a number of reasons for it. We’ve discussed them in this article. To fix the issue, you can set the correct date & time, rectify issues with your internet connection, and update the BIOS. We have mentioned these solutions in detail in this article. Go ahead, apply them, and let us know which one worked out in your favor.