FIX 4: Delete the Credentials directory:
Corrupted credentials are also responsible for creating the “Can’t sign in with Microsoft account Windows 10” issue. Thus, the solution here is to locate the credential directory and delete it. For doing so,
- Firstly, launch the RUN prompt by pressing WINDOWS + R altogether.
- Now in the empty text box, type %localappdata% and then click on OK.
- On the next window, scroll down the list and click on Microsoft.

- Here locate Credentials folder from the list, click on it and then press the Delete key.
- Once done, restart your computer and sign-in to your Microsoft Account. The issue must have got resolved by now.
FIX 5: Change EnableLUA value in the Registry:
If some values in the Registry are modified, it can also trigger the “Can’t sign in with Microsoft account Windows 10” issue. Here changing the EnableLUA value specifically can help in getting rid of the said error. For doing so,
- Go to the desktop search bar, type “Regedit”, and select the option Registry Editor from the search results.
- Now on the Registry Editor’s window, navigate to the following path,
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
- On the right-pane menu, double-click on the option EnableLUA DWORD.
- Here set the Value data from 0 to 1 and then click on OK. However, if the value is already set as 1, you would require to recreate this DWORD. For doing so:
- Right-click on the option EnableLUA DWORD and then select Delete from the sub-menu.

- After that, right-click anywhere in the white space of the right-pane menu, click on New, and then DWORD (32-bit) Value.
- Change the name of this New DWORD to EnableLUA and ensure that the Value Data is set as 1.
- Lastly, restart your system and try to sign-in to the Microsoft Account once again.
FIX 6: Create a new user account:
In case none of those mentioned above fixes works for you, then consider creating a new user account. This is another way to fix the “Can’t sign in with Microsoft account Windows 10” issue. Let’s learn how:
- Firstly, open the Settings app and navigate to Accounts.
- Now from the left-pane menu, click on the option Family & other people, and then from the right-pane menu, click on the plus (+) icon given with the option Add someone else to this PC.

- On the next prompt, click on the option I don’t have this person’s sign-in information.
- Now on the next prompt, click on the option Add a user without a Microsoft account.

- Here enter a username and then click on the Next tab. (for now, skip password setup)
- Finally, switch to the newly created account. If it works, you can also convert it to the Microsoft account and check if it functions smoothly and resolves your problem as well.
By the end of this article, we hope you have enough solutions to get along the “Can’t sign in with Microsoft account Windows 10” issue. However, in some cases, it is also possible that your Microsoft account has got hacked. If the same has happened to you, you should check and recover your account.
We are sure that the above fixes will help you resolve the “Can’t sign in with Microsoft account Windows 10” error issue quickly. All of them are worthy and have worked for almost all suffered users. If you have any queries or feedback, please write down the comment in the below comment box.