The error “Control panel extension is Incompatible with driver version” is neither new nor uncommon to the users. This error commonly appears whenever a user tries to access their mouse settings. Also, in some cases, it is reportedly seen during the system start-up screen.
Although the “Control panel extension is Incompatible with driver version” is mostly seen in Windows 10 but one can also encounter on Windows 8.1 and 7 version. However, the good news is you can fix it yourself within a few minutes. Follow the troubleshooting tips below but before that let’s have a quick look at the major causes of this error issue.
Reasons for “Control panel extension is Incompatible with driver version.”
Here are some common reasons for this error issue:
- Improper Synaptic device driver.
- Old or incompatible pointing device driver.
- Third-party interference.
Fixes for “Control panel extension is Incompatible with driver version” error.
Solution 1- Update the Synaptic driver.
A leading and common cause for the “Control panel extension is Incompatible with driver version” is an incomplete Synaptic driver. Here the first fix you must perform is Update the Synaptic driver. For doing so, follow the steps given below:
- Firstly, open the Run dialogue box by pressing Windows + R altogether.
- On the blank space type “devmgmt.msc” and click “Enter” to open the “Device Manager”.

- On the Device Manager Window, navigate through the list of Installed devices and open the drop-down menu to expand “Mice and other pointing devices” tab.
- Now right-click on it and select “Update driver”.

- The next menu may take a while to appear. Once appeared, select “Search automatically for updated driver software”.
- If you find a new driver, install that version.



