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Fix: Diablo 3 Stuck on loading screen

Diablo III is a hack and slash genre action role-playing video game that’s developed and published by Blizzard Entertainment in May 2012. It’s available for Microsoft Windows, PlayStation 3, Nintendo Switch, Xbox 360, Classic Mac OS platforms. If you’re also one of the Diablo 3 players and somehow the game gets stuck on the loading screen, you can follow this guide.

According to plenty of players, the game gets stuck in the loading screen most of the time whenever they try entering a different zone or hideout. The game becomes unplayable for the players and even reinstalling the game or switching gateways, changing renderer, or changing settings in the game options menu didn’t come in handy for them. Luckily, we’ve mentioned a couple of possible workarounds that should help you out.

Fix: Diablo 3 Stuck on the loading screen

Make sure to check out the following troubleshooting methods below to easily resolve such an issue on your Windows computer. So, without further ado, let’s jump into the guide below.

1. Check-out System Requirements

Make sure to check out the system requirements before jumping to any conclusion whatsoever. If in case, your computer configuration isn’t compatible enough then you may find issues with the game launching and gameplay.

Minimum Requirements Recommended Specifications
Operating System Windows® 7 / Windows® 8 / Windows® 10 (latest service pack) Windows® 10 64-bit
Processor Intel® Core™ 2 Duo or AMD Athlon™ 64 X2 Intel® Core™ 2 Duo 2.4 GHz or AMD Athlon™ 64 X2 5600+ 2.8GHz
Video NVIDIA® GeForce® 8800GT or ATI Radeon™ HD 2900 XT or Intel® HD Graphics 4000 NVIDIA® GeForce® GTX™ 260 or ATI Radeon™ HD 4870 or better
Memory 4 GB RAM 6 GB RAM
Storage
25 GB available HD space
Internet
Broadband Internet connection
Media
DVD-ROM drive (required for retail disc versions only)
Resolution
1024X768 minimum display resolution

2. Increase Virtual RAM

Virtual memory combines your RAM with temporary space on your hard disk. If you’re running out of RAM and the default size of your virtual memory isn’t large enough for your needs, you’ll need to increase it manually.

  • Press the Windows logo key on the keyboard and type advanced system settings.
  • Click on View advanced system settings.
  • Click on Settings > Click on the Advanced tab > Click on Change.
  • Uncheck the box next to Automatically manage paging file size for all drives.
  • Select your C: drive [Where you’ve installed Windows] > Click the Options button next to the Custom size and type 4096 in the text box of the Initial size (MB) and Maximum size (MB).

Note: It’s always better to increase the virtual memory three times higher than the current RAM size. [1GB=1024MB]

  • Click on Set and then OK to save changes.
  • Restart your computer and your game.

3. Properly Place the Storage and RAM in the slot

It’s also recommended to remove the side panel of the CPU cabinet on your PC then unplug the HDD/SSD & RAM component from the slot. Gently clean the slot and the component then place them properly again to check if the Diablo 3 stuck on the loading screen issue has been fixed or not.

4. Update GPU Drivers

If in case, you haven’t updated your graphics driver on the Windows computer then make sure to install the latest patch version. To do so, you’ll need to check for available updates by following the steps below:

  • Press Windows + X keys to open the Quick Link Menu.
  • Now, click on Device Manager from the list > Double-click on Display adapters.
  • Right-click on the dedicated graphics card that you’re using.

  • Next, select Update driver > Choose to Search automatically for drivers.
  • If there is an update available, the system will automatically download & install it.
  • Once done, restart the computer to apply changes immediately.

5. Close Unnecessary Background Tasks

Another thing you can do is simply close unnecessary background tasks on your PC to ensure there is no additional consumption of system resources happening in the background whatsoever. To clear out background tasks:

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  • Press the Ctrl + Shift + Esc keys to open Task Manager.
  • Click on the Processes tab > Select the task that you want to close.

  • Once selected, click on End Task. Make sure to do the steps for each task individually.
  • Once done, just restart your computer to change effects immediately.

6. Update Diablo 3

If in case, you haven’t updated your Diablo 3 game for a while then make sure to follow the steps below to check for updates and install the latest patch (if available). To do this:

  • Open the Battlenet client > Go to All Games > Click Installed > Click on Diablo 3 from the left pane.
  • Now tap on the Settings icon.
  • Tap on check for updates. If there is any update, click on update.
  • Once done, make sure to close the Battlenet client.
  • Finally, reboot your PC to apply changes, and then try launching the game again.

7. Check for Windows Updates

The chances are high that your Windows OS build becomes outdated enough or corrupted. If you’re also feeling the same then make sure to follow the steps below to check for Windows updates. If the update is available then just install it. The latest software updates always offer bug fixes and improvements. To do this:

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  • Press Windows + I keys to open up the Windows Settings menu.
  • Next, click on Update & Security > Select Check for updates under the Windows Update section.

  • If there is a feature update available, select Download and install.
  • Wait for some time until the update gets completed.
  • Finally, reboot your PC to apply changes immediately.

8. Try Disabling Overlay Apps

It seems that a couple of popular apps do have their own overlay program that can eventually run in the background and cause issues with the gaming performance or even launching issues. You should turn them off to fix the issue by following the steps below:

Disable Discord Overlay

  • Launch the Discord app > Click on the gear icon at the bottom.
  • Click on Overlay under App Settings > Turn on the Enable in-game overlay.
  • Click on the Games tab > Select Diablo 3.
  • Finally, turn off the Enable in-game overlay toggle.
  • Make sure to reboot your PC to apply changes.

Disable Xbox Game Bar

  • Press Windows + I keys to open Windows Settings.
  • Click on Gaming > Go to Game Bar > Turn off Record game clips, screenshots, and broadcast using Game bar option.

If in case, you’re unable to find out the Game Bar option then just search for it from the Windows Settings menu.

Disable Nvidia GeForce Experience Overlay

  • Launch the Nvidia GeForce Experience app > Head over to Settings.
  • Click on the General tab > Disable the In-Game Overlay option.
  • Finally, restart the PC to apply changes, and launch the Diablo 3 game again.

Also do keep in mind that you should disable some other overlay apps like MSI Afterburner, Rivatuner, RGB software, or any other third-party overlay apps that run in the background always.

9. Perform a Clean Boot

Some of the apps and their services may start automatically while booting the system right away. In that case, those apps or services will definitely gonna use a lot of internet connection as well as system resources. If you’re also feeling the same, make sure to perform a clean boot on your computer to check for the issue. To do that:

  • Press Windows + R keys to open the Run dialog box.
  • Now, type msconfig and hit Enter to open System Configuration.
  • Go to the Services tab > Enable the Hide all Microsoft services checkbox.

  • Click on Disable all > Click on Apply and then OK to save changes.
  • Now, go to the Startup tab > Click on Open Task Manager.
  • The Task Manager interface will open. Here go to the Startup tab.
  • Then click on the particular task which has a higher startup impact.
  • Once selected, click on Disable to turn them off from the startup process.
  • Do the same steps for each program that has a higher startup impact.
  • Once done, make sure to restart your computer to apply changes.

10. Repair Game Files on Battle.Net Client

Mostly corrupted or missing game files on your computer won’t gonna notify you but whenever you try launching the game, it’ll crash or after loading sometimes it won’t gonna open. In that scenario, you’ll definitely gonna scratch your head that what’s going on. But repairing the installed game files directly from the client will resolve multiple issues. To do so:

  • Open the Battle.net client on your computer > Head over to the library and click on Diablo 3.
  • Click on Options > Select Scan and Repair > Choose to Start Scan.
  • Wait for the process to get completed and then you’ll be able to play the game properly. Make sure to reboot the client to apply changes immediately.

11. Delete Battle.Net Cache Data

It’s needless to say that corrupted cache data files can eventually cause several issues whatsoever. To do that:

  • Close all the games first and then quit the Battle.net client too.
  • Now, press Windows + R keys to open the Run dialog box.
  • Type %programdata% and hit Enter to open the Program Data folder.
  • Open the Blizzard Entertainment folder > Head over to Battle.net.
  • Click on Cache > Select all files and delete them.
  • Once all is deleted, just reboot your computer to apply changes.

Now, you should be able to launch and play the Diablo 3 game quite easily.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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