How to Fix EA Sports FC 24 Crashing or Not Loading on Xbox One, Xbox Series X/S

EA Sports FC 24 is the first game in the EA Sports FC series, and it is the 31st installment since EA’s split from FIFA. Developed by EA Vancouver and EA Romania, the game was released on 29 September 2023 and is available on multiple platforms. However, some players have reported issues with crashing or loading on Xbox One and Xbox Series X/S consoles.

If you are experiencing similar issues, you can follow this troubleshooting guide to help resolve them. Although gaming consoles are less likely to experience startup crashes or game launch issues, it can still happen. However, you can prevent it from happening again if you know the possible reasons behind such an issue or try fixing methods.

How to Fix EA Sports FC 24 Crashing or Not Loading on Xbox One, Xbox Series X/S

Recently, several Reddit users voiced their frustrations on the platform, indicating that this issue is preventing them from enjoying the football game.

Fifa 23 and EA FC 24 crashes my xbox
byu/DavidNWV inXboxSupport

Crashes on Xbox Series X
byu/IJM92 inEASportsFC

How to Fix EA FC 24 Crashing or Not Loading on Xbox Series X/S

As an Xbox console user, you may not find a bunch of workarounds to resolve this specific issue, but we tried to put some possible troubleshooting methods below that might come in handy. Several affected Xbox console users did find the methods useful. So, without wasting any more time, let’s get into it. Sometimes, issues with the outdated game patch version, outdated system firmware, system glitches on the console, etc., may trouble you a lot.

1. Go Offline Status

Make sure to go offline and try playing or launching the game again. Although it may take a couple of minutes to complete the process, at least it’s worth trying once.

  • Press the Xbox button on the controller.
  • Head over to the profile section (last option on the right side) > Select Profile & system.
  • Choose Settings > Select General.
  • Select Network Settings of your Xbox console > Choose to Go offline.Xbox Series X S Network Setting
  • Once done, head to the game library and run the EA Sports FC 24 game again.

2. Check for Game Updates

An outdated game version can cause several compatibility issues rather than bugs. So, it’s always better to keep your game version up-to-date. To do so:

  • Press the Xbox button on your controller.
  • Next, choose My games & apps > Select See all.
  • Select Manage and then Updates.
  • If an update is available, your console will automatically start downloading & installing the new patch.

3. Check System Updates

Always check for the console’s system updates before going to any conclusion. Sometimes issues with the outdated system version or even any temporary glitch may trouble you.

  • Press the Home button on the Xbox console to open the Dashboard menu.
  • Select Settings from the bottom of the menu > Select All Settings.
  • Choose System > Select Updates.
  • System Update XboxSelect Update Console (if available) > Follow the on-screen prompts to complete the update process.
  • Once done, make sure to restart the console to apply changes.

4. Delete Saved Game Data

Corrupted or missing game data can also cause multiple issues with crashing the PlayStation console. We recommend you delete the saved game data on the PS5 or Xbox console to check for the EA Sports FC 24 Crashing issue on Xbox Series X/S.

For Xbox Cloud Saves:

  • From the Home menu, select My games & apps.
  • Ensure to highlight the EA Sports FC 24 game > Press the Menu button on your controller.
  • Then select Manage game & add-ons.
  • Select the Saved data box, then choose the EA Sports FC 24 data you want to delete.
  • Confirm the deleting process and wait for it.
  • Once done, reboot the console to apply changes.

For Xbox Local Saves:

If in case, your game files or data remain on the console storage, then you can try following the steps below.

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & system > Settings > System > Storage.
  • On the Manage storage devices screen, select
    • Clear local saved games: This deletes games saved to your hard drive but’ll still be saved to the cloud.

Additionally, you can follow the steps below:

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & system > Settings > System > Storage.
  • Here you can select your internal storage > Choose to Uninstall things.
  • You’ll be redirected to the Free up space screen where you can remove any game or app. Simply select the EA Sports FC 24 game data that you wish to remove.
  • Finally, select Remove selected and reboot the console once completed.

5. Uninstall and Reinstall EA FC 24

You can try uninstalling and reinstalling the game completely on your Xbox console to check if the problem is still bothering you or not. It may also be possible that your game files have become corrupted or missing. Therefore, try to reinstall the EA Sports FC 24 game on your console. To do that:

  • Press the Xbox button on the controller to open the Guide menu.
  • Select My games & apps > Hit See all > Choose to Games.
  • Then select the Ready to install tab > Select Queue.
  • Select the EA Sports FC 24 game that you’re trying to reinstall.
  • Now, press the Menu button on your controller.
  • Select Manage game & add-ons or Manage app.
  • Choose EA Sports FC 24 > Select Uninstall all.
  • Make sure to select Uninstall all to confirm the task.
  • Wait for the uninstallation process to complete.
  • Reboot the system to apply changes.
  • Then press the Xbox button on the controller to open the Guide menu again.
  • Hit My games & apps > Select See all > Go to Games.
  • Select the Ready to install tab > Hit Install for EA Sports FC 24.
  • Wait for the installation process and then restart the console.
  • It should fix the EA Sports FC 24 Crashing issue on Xbox Series X/S.

6. Reset the Console

If none of the methods worked for you, try performing a factory reset on your Xbox console by following the steps below to fix the issue.

  • Press the Xbox button on the controller to open the Guide menu.
  • Select Profile & system > Go to Settings > Select System.
  • Go to Console info > Select Reset console.
  • You’ll get a prompt like Reset your console?Xbox Series X S Factory Reset
  • Here you should select Reset and remove everything. [This will delete all user data including accounts, saved games, settings, all installed apps & games, etc]
    • Although you can choose to Reset and keep my games & apps, it may not gonna resolve the issue in most cases.
  • After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
  • Wait for the process to get completed then reboot the console.

In conclusion, while gaming consoles like Xbox One and Xbox Series X/S typically exhibit fewer startup and loading issues than PCs, they aren’t entirely immune. EA Sports FC 24 players experiencing these problems need not despair. By understanding the potential causes and leveraging the troubleshooting methods provided, a smooth and uninterrupted gaming experience is within reach.

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