Amazon Echo is a set of portable smart speakers that gives a tough competition to Google Home devices. It offers an Amazon Alexa voice assistance feature for performing tasks and giving answers to queries. However, some of the Amazon Echo users are experiencing 7-3-0-0-1 Error code while trying to connect their Amazon Echo or Echo Dot device to the Wi-Fi router.
This particular issue is happening to a lot of users especially while using the device with Windows 10 and macOS platforms. It seems that somehow the Smart Network Switch has been enabled on your Android device and that causes such an issue to Amazon Echo devices. Meanwhile, having an inconsistent internet network or issues with the cache data can also trigger such problems.
Whereas if the Wi-Fi security protocols are set to WPA/WPA2 on your router that can also cause connectivity issues with the Amazon Echo devices. Multiple reports are coming out that Amazon Echo lineup devices can’t function properly on TKIP encrypted networks. Sometimes an outdated Bluetooth driver on your computer may also affect connectivity.
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How to Fix Amazon Echo 7-3-0-0-1 Error
It may also possible that your Amazon Echo device is connected to a Wi-Fi 5.0 GHz network which is troubling the smart speaker or its system to work properly. Alternatively, an outdated router firmware can also cause several issues with the networking connectivity. As we’ve mentioned all the possible reasons behind such an issue, it’s time to get into the workarounds below.
1. Restart Wi-Fi Router
First of all, you should try restarting your Wi-Fi router normally in order to clear out the temporary system glitch or cache data issue. Although some of the affected users may not prefer it as a solution, you should try it out. It basically fixes a lot of unexpected errors or connectivity issues easily.
However, if the problem persists, make sure to perform the power cycle to your router.
- Switch off the router and wait until LED indicators turned off.
- Now, disconnect the power cable from the router.
- Wait for around 30 seconds and plug back the power cable into the router.
- Finally, connect to the Wi-Fi network, and check for the issue.
2. Disable Smart Network Switch
It’s one of the most common reasons for a network connectivity issue. Android’s Smart Network Switch feature basically allows the mobile device to make the switch from a Wi-Fi Network to Mobile Data automatically if the connection isn’t stable or fast enough. Additionally, if your Wi-Fi network doesn’t have active internet data, Android’s Smart Network Switch will start using mobile data.
Although this is a really good feature and helps Android users to keep playing video games or streaming online content without any kind of interruption, most of the smart devices may encounter connectivity issues. So, the Amazon Alexa app-based smart devices will also go through a lot of issues. To disable it:
- Make sure that you’re using the same Android device that has Alexa app installed.
- Go to device Settings > Tap on Wi-Fi.
- Go to Wi-Fi Settings or Advanced > Turn off the Smart Network Switch toggle.
- Once done, you can check for the issue.
3. Reset Your Wi-Fi Router
If you’re still receiving the Amazon Echo 7-3-0-0-1 error code on your mobile device or computer then make sure to reset your Wi-Fi router manually. It also clear out the temporary networking data or glitch from the router’s system. To do this:
- Keep running your Wi-Fi router. That’s important.
- Now, you can use a paperclip or a pin to long-press the physical Reset button/pinhole at the backside of the router.
- Just long-press the Reset button for around 10-15 seconds until the LED indicators start blinking again.
- Release the Reset button and restart your router to apply changes.
- Then set up the networking configuration on your router’s admin panel and connect to the network again.
- Finally, check whether the problem has been fixed or not.
4. Change Router’s Security Type
The chances are high that you’ve configured your router with both WPA + WPA2 security protocols. In this case, your connected IoT devices may start conflicting issues with the network or internet connection. Not to worry as you can easily fix this issue by selecting only one security protocol by following the steps below.
- Make sure to check your router’s back side to get URL.
- Visit the URL from your browser and input the default admin & password.
- Once you’re logged in to your router’s admin panel, go to Wireless Settings.
- Select Advanced > Here you can choose either WPA or WPA2 security protocol. [select only one]
- Finally, save changes > Set Encryption to AES.
- You’re done.
5. Update Bluetooth Driver
Multiple affected users have reported that updating the Bluetooth driver on Windows can fix the Amazon Echo device connectivity issues. To do so:
- Press Windows + X keys to open the Quick Start Menu.
- Now, select Device Manager > Double-click on Bluetooth to expand it.
- Right-click on the Bluetooth device and select Update driver.
- Click on Search automatically for drivers. If there is an update available, it’ll automatically download and install the update.
- Once done, make sure to restart your computer to apply changes.
6. Update Network Driver
Similarly, make sure to updating Network Driver on your Windows computer in order to fix any kind of possible bugs or connectivity issues. To do that:
- Press Windows + X keys to open the Quick Start Menu.
- Now, select Device Manager > Double-click on Network adapters to expand it.
- Right-click on the Bluetooth device and select Update driver.
- Click on Search automatically for drivers. If there is an update available, it’ll automatically download and install the update.
- Once done, make sure to restart your computer to apply changes.
7. Use a 2.4 GHz Network
If you’re continuously experiencing issues with the Amazon Echo device connectivity with the Wi-Fi network then it may also possible that you’re using the 5GHz network. In that scenario, you should try using a 2.4 GHz network to fix such an issue with your Amazon Echo device. Needless to say that the bandwidth of 2.4 GHz network will be much higher and stable.
8. Update Router’s Firmware
Just like the Windows update or smartphone software update, it’s highly recommended to check for your Wi-Fi router’s firmware update in order to get the latest version. The latest version always brings better stability, bug fixes, connectivity improvements, etc.
As there are multiple Wi-Fi routers available in the market from different manufacturers, we’ve mentioned all the popular router brand documentation guide that’ll help you to easily upgrade the router firmware.
If in case, your router’s brand isn’t listed here, make sure to find for the same online in order to check how to update the firmware. So, once you’re done with installing the update, you should restart your router to apply changes. Finally, connect to the Wi-Fi and check if the Amazon Echo 7-3-0-0-1 Error has been fixed or not.
9. Reset Amazon Echo Device
If none of the methods worked for you, try performing a factory reset of your Amazon Echo or Echo Dot device manually in order to clear out all kinds of system glitches, temporary cache data, etc. To do so:
- Open the Alexa app on your Android or iOS device.
- Make sure that you’re logged into your account and connected to the same network.
- Now, simply go to Devices > Tap on ‘Echo & Alexa’.
- Then select which Amazon Echo device you want to reset.
- Finally, scroll down and select ‘Factory Reset’.
- Confirm your task and you’re done.
- Enjoy!
That’s it, guys. We assume you’ve found this guide helpful. For additional queries, let us know in the comment below.