Factory Reset
If the issue is still encountered on the Acer Aspire 5 then you can do the Factory Reset of your laptop to fix it. This will return to the initial stage of the laptop on the day you bought it. The factory reset will fix all the BIOS settings and other settings and will also fix the corrupt files through which this issue can happen. So, after doing it, again try to turn on the laptop to check whether it is starting or not.
Installing New Operating System
After doing the factory reset, if the issue is still occurring then you can also try installing a new operating system. You can do this by making a Pendrive to the bootable device and after it, installing the fresh operating system on your laptop. So, follow the steps through which you can install the operating system.
- Connect the USB Bootable Device, and make sure to disable the secure boot mode.
- After it, change BOOT mode from UEFI to Legacy.
- Change the priority to USB.
- Press F10 and hit enter to install the OS.
Note: You have to create a bootable USB device to install the Operating System on the Acer Aspire 5. Make sure to install the operating system which has compatible drivers for the laptop.
Battery Problem
The issue can also cause due to a battery problem. If the laptop is not getting sufficient power then the laptop might be stuck on the startup screen. So, make sure that your battery is working properly. You can also start the laptop after plugging into the charger and leaving it for 1 hour and after it again starting it.
Hardware Problem
If the issue is still not fixed then try checking the RAM and HDD/SSD of your laptop. As this might also be a reason for not turning on the laptop. So, if the RAM is not working properly or the HDD/SSD in which the system files are stored then the laptop will not turn on.
So, you can also cross-check it by opening the back of your laptop by easily watching the videos and after it, you can replace the HDD/SSD and RAM to ensure that they are properly working. Also, don’t try, if you are not getting to how to open the back panel of the laptop if you do any mistakes then you might have to pay more for it. Sometimes, opening the back panel on its own or in an unauthorized store can also lead to the void of a warranty.
If your Acer Aspire 5 is still not turning on or stuck at the startup screen or Acer Screen, then you have to contact customer support because they can help you in this situation very well. They will assess the whole laptop and will check for the hardware as well as a software problem. And, by doing it, they will be fixing your laptop to let it work again properly. So, it will be good for you, if you are not able to fix this issue by following the above-mentioned methods then do visit the service center and tell about the issue to them.
Conclusion
So, in this guide, we have mentioned all the common problems through which the issue of Acer Aspire 5 not turning on or being stuck at the startup screen is occurring. Along with it, we have also discussed the different methods through which you can fix this issue. I hope all the steps which are mentioned are easy to implement and will try to resolve the issue. Also, try to carefully follow all the steps to resolve this issue. If you have fixed the same issue through any other methods then do share it with us in the comment section.
