Fix: Acer Aspire 5 Not Turning On or Stuck on Startup or Acer Screen

Acer Aspire 5 is one of the best laptops for students in the productivity category. The laptop is equipped with the 12th Gen Processor and comes with up to Intel Core i7. The laptop has support for dual SSDs and comes with DDR4 RAM which is upgradeable. It also has cooling fans which never let the laptop gets heated.  The laptop can run for up to 9.5 hr of battery backup and has the support of 45W Charging.

It will be a great choice if you want to do gaming as well as production work. The Acer Aspire 5 comes with internal graphics which are sufficient for gaming and watching 4K videos. Along with it, you can do a lot of stuff like Video Editing, Photo Editing, and much more. The SSD and cooling fans will also help in running the laptop smoothly.

But, many users are reporting that the Acer Aspire 5 is not turning on. The issue can be caused due to a number of reasons which can be Hardware problems, Software problems, or others. So, we are here with a guide on how to fix it. So, read the full article to know more about it.

Acer Aspire 5

Reasons For Acer Aspire 5 Booting Issue

If your Acer Aspire 5 is not turning on or stuck at the Acer/Startup Screen, then the first thing that you should do is to analyze the issue. So, we are giving you some common reasons for the issue which are being reported by the users.

  • Hardware Problem
  • Operating System Update Issue
  • Software Problem
  • Battery Problem

Steps To Fix Acer Aspire 5 Booting Issue

If your Acer Aspire 5 is not turning on then follow the methods which we have listed out below.

Restart The Laptop

If the laptop is stuck on the Startup Screen then try restarting the laptop by pressing the power button for a few seconds. After it, the laptop will be restarted and check whether it is again stuck on the startup screen or not. When you restart the laptop, if there is any corrupted file through which the issue is occurring then it will be fixed when you do this.

Check BIOS Settings

Make sure the BIOS Settings of the laptop are correct. If it is not correct then it can be also a cause for the issue of not turning on. So, you can try fixing it by setting it to default settings. Also, check for the default BIOS settings from the Acer website so you can set it accordingly to it.

Factory Reset

If the issue is still encountered on the Acer Aspire 5 then you can do the Factory Reset of your laptop to fix it. This will return to the initial stage of the laptop on the day you bought it. The factory reset will fix all the BIOS settings and other settings and will also fix the corrupt files through which this issue can happen. So, after doing it, again try to turn on the laptop to check whether it is starting or not.

Installing New Operating System

After doing the factory reset, if the issue is still occurring then you can also try installing a new operating system. You can do this by making a Pendrive to the bootable device and after it, installing the fresh operating system on your laptop. So, follow the steps through which you can install the operating system.

  • Connect the USB Bootable Device, and make sure to disable the secure boot mode.
  • After it, change BOOT mode from UEFI to Legacy.
  • Change the priority to USB.
  • Press F10 and hit enter to install the OS.

Note: You have to create a bootable USB device to install the Operating System on the Acer Aspire 5. Make sure to install the operating system which has compatible drivers for the laptop.

Battery Problem

The issue can also cause due to a battery problem. If the laptop is not getting sufficient power then the laptop might be stuck on the startup screen. So, make sure that your battery is working properly. You can also start the laptop after plugging into the charger and leaving it for 1 hour and after it again starting it.

Hardware Problem

If the issue is still not fixed then try checking the RAM and HDD/SSD of your laptop. As this might also be a reason for not turning on the laptop. So, if the RAM is not working properly or the HDD/SSD in which the system files are stored then the laptop will not turn on.

So, you can also cross-check it by opening the back of your laptop by easily watching the videos and after it, you can replace the HDD/SSD and RAM to ensure that they are properly working. Also, don’t try, if you are not getting to how to open the back panel of the laptop if you do any mistakes then you might have to pay more for it. Sometimes, opening the back panel on its own or in an unauthorized store can also lead to the void of a warranty.

Contact Customer Support

If your Acer Aspire 5 is still not turning on or stuck at the startup screen or Acer Screen, then you have to contact customer support because they can help you in this situation very well. They will assess the whole laptop and will check for the hardware as well as a software problem. And, by doing it, they will be fixing your laptop to let it work again properly. So, it will be good for you, if you are not able to fix this issue by following the above-mentioned methods then do visit the service center and tell about the issue to them.


So, in this guide, we have mentioned all the common problems through which the issue of Acer Aspire 5 not turning on or being stuck at the startup screen is occurring. Along with it, we have also discussed the different methods through which you can fix this issue. I hope all the steps which are mentioned are easy to implement and will try to resolve the issue. Also, try to carefully follow all the steps to resolve this issue. If you have fixed the same issue through any other methods then do share it with us in the comment section.

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