EA has a policy of banning or blocking their players if they break the user agreement. The ban could be imposed due to a specific game or the device the player was using to log in to EA servers. They always sent out a mail to their banned players. It can even show up in the case history of EA if you want to confirm the ban.
There have been some cases where the banned players were later found to be not guilty and EA then revoked their ban. If you feel like you are suffering from something similar and you believe that you have been banned for no reason or fault of yours then follow the steps mentioned below in this article.
How to contact EA regarding ban and suspension issues?
EA recognizes the fact that there could be mistakes from their side too while banning or suspending the account. So they do have a way for you to contact them in this regard.
- Firstly, just open up the EA help website. You can open up any page because in all the pages there is an option called “Contact Us” present at the top of the screen. Click on that option.
- Now if your whole EA account was suspended then choose Origin, or if it was a single game ban then simply choose the game from which your account was suspended.
- Choose your default platform from the list of options.
- Now click on “Manage my account” and from there click on “Banned or suspended account”.
- Fill out any minimal additional details if they pop up on your browser.
- After filling out your details, click on “Select contact option” at the bottom of the screen.
- Here you will be asked to log in to your account which you believe was wrongfully suspended.
- Finally, you will have a webform to fill out every detail and nature of your suspension or ban.
While filling out the final web form, keep these following tips in mind:
- Your Username :