Ghost Ship Games and Coffee Stain Publishing did release a cooperative first-person looter shooter video game called ‘Deep Rock Galactic‘ in May 2020. Initially, the game was launched at an early access stage and the official release took place almost after two years. Though the title has received mostly positive reviews, it seems that some unfortunate Deep Rock Galactic players are facing the multiplayer not working issue on PC, PS4, PS5, or Xbox Consoles.
Now, if you’re also one of the victims to encounter such an issue then you can follow this guide to fix it. As per several reports, this multiplayer issue becomes quite widespread among players irrespective of which platform they’re using. Players may receive any of the error messages like ‘Connection Error: Your connection has timed out’, ‘Please check your network’, ‘Could not connect to host’, ‘Can’t connect to the network’, etc.
- Fix: Deep Rock Galactic Multiplayer Not Working on PC, PS4, PS5, or Xbox Consoles
- 1. Check Deep Rock Galactic Server Status
- 2. Check your Internet Connection
- 3. Update Deep Rock Galactic
- 4. Update All Device Drivers (PC Only)
- 5. Update System Software
- 6. Repair Game Files (PC Only)
- 7. Power Cycle your PC or Console
- 8. Power Cycle Wi-Fi Router
- 9. Clear Deep Rock Galactic Game Data
- 10. Rebuild Database (PS4/PS5)
- 11. Hard Reset your Console
- 12. Don’t Put in Rest Mode (PS4/PS5)
- 13. Contact Support
Fix: Deep Rock Galactic Multiplayer Not Working on PC, PS4, PS5, or Xbox Consoles
Talking about the multiplayer issue, it may occur due to the poor or unstable internet connection, game server issues, an outdated game patch, outdated device drivers, outdated system software, issues with the game files, etc. So, if you’re also facing the same issue then you can follow this guide to easily resolve it. Here we’ve shared a couple of possible workarounds for you that should come in handy. Now, without wasting any more time, let’s jump into it.
1. Check Deep Rock Galactic Server Status
First of all, you should check out whether the Deep Rock Galactic servers are working fine or not. Sometimes issues with the game server connectivity or downtime or any maintenance process may cause multiplayer-related errors whatsoever. You should follow the official @JoinDeepRock Twitter handle for more info.
No matter which gaming device or platform you’re using, it’s recommended to check for the server status. If there is an issue with the server downtime or outage then make sure to wait for a couple of hours and then try connecting to the multiplayer mode whatsoever. Otherwise, you should head over to the next method.
2. Check your Internet Connection
First of all, you should try checking out the internet connection at your end no matter whether you’re using Wi-Fi or wired (ethernet). If in case, you’re having a poor internet connection or an unstable one, make sure to contact your service provider to increase the data speed or change the IP address to fix the networking connectivity issue. You should try switching to the wired (ethernet) connection from wireless (Wi-Fi) or vice versa to cross-check it.
3. Update Deep Rock Galactic
You should update the game to check whether the problem is appearing due to the outdated or corrupted game version or not. It’s needless to say that the latest game update can bring bug fixes or stability improvements. To do so:
- Open the Steam client > Go to Library.
- Right-click on Deep Rock Galactic from the list > Click on Manage.
- Select Properties > Click on the Updates tab > Click on Automatic Updates.
- If it’s enabled, whenever there is a new update available, the Steam client will do the job for you.
- Head over to the My Games and Apps section > Go to Manage.
- Select Updates and install the latest version of the game.
- From the home menu, open the game Library > Choose the Deep Rock Galactic game.
- Press the Options button > Select Check for Update.
- If there is an update available, make sure to install the update.
4. Update All Device Drivers (PC Only)
Another thing you can do is simply try updating the device drivers on the PC to fix multiple issues with the system performance that can happen for any program. Corrupted or missing device drivers can eventually trouble you a lot. To do so:
- Right-click on the Start Menu to open up the Quick Access Menu.
- Click on Device Manager from the list.
- Now, double-click on the respective device driver category to expand the list. [Such as Display adapters, network drivers, etc]
- Then right-click on the device > Select Update driver.
- Choose Search automatically for drivers.
- If there is an update available, it’ll automatically download and install the latest version.
- Once done, make sure to reboot your computer to change the effects.
5. Update System Software
Sometimes issues with the outdated system software can also cause conflicts with system performances, especially in multiplayer games or any resource-heavy programs. You should always update the system software on your device to maintain the performance stable enough. To do that:
- Press Windows + I keys to open up the Windows Settings menu.
- Next, click on Update & Security > Select Check for updates under the Windows Update section.
- If there is a feature update available, select Download and install.
- It may take a while to complete the update.
- Once done, restart your computer to install the update.
- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
- Press the Home button on the Xbox console to open the Dashboard menu.
- Now, select Settings from the bottom of the menu > Select All Settings.
- Choose to System > Select Updates.
- Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
- Once done, make sure to restart the console to apply changes.
6. Repair Game Files (PC Only)
Another thing you can do is simply verify and repair the game files on your PC via the Steam client to ensure there are no corrupted or missing game files present on your computer. To do that:
- Launch Steam > Click on Library.
- Right-click on Deep Rock Galactic from the list of installed games.
- Now, click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, just restart your computer.
7. Power Cycle your PC or Console
Sometimes issues with the temporary glitch on the PC or console device can eventually trigger multiple conflicts with the game launching and multiplayer connectivity. It’s better to perform a simple power cycle method on your gaming device to ensure if the problem has been fixed or not. To do that:
- Just power off the PC or console completely > Unplug the power cable from the power source and from the device itself.
- Wait for around a couple of minutes then plug back the power cable in.
- Finally, power on the PC or console, and launch the game again to check for the issue.
8. Power Cycle Wi-Fi Router
It’s also recommended to try performing a power cycle method on your Wi-Fi router because temporary glitches can also cause issues with the network connectivity whatsoever. To do so, power off the router and unplug the power adapter from the power source > Wait for around 30 seconds then plug back the power cable in > Turn on the Wi-Fi router to check for the issue.
9. Clear Deep Rock Galactic Game Data
It seems that deleting the installed game saved data on the console can also fix several issues with the game launching or gameplay. You should try performing this method to check for the issue.
- First, quit the Deep Rock Galactic game > Select My games & apps.
- Select See all > Make sure to highlight the Deep Rock Galactic game.
- Select Manage game and add-ons > Go down to Saved data.
- Choose the Delete all button > Wait for it to complete.
- Finally, relaunch the game to check for the issue.
- Go to Settings > Select Application Saved Data Management.
- Choose either System Storage or Online Storage or USB Storage > Select Delete.
- Select the Deep Rock Galactic game > Checkmark the files that you want to delete or just Select All.
- Finally, select Delete > Select OK to confirm the task.
- Once done, reboot your console to check for the issue again.
10. Rebuild Database (PS4/PS5)
Rebuilding the database on your PlayStation console can quickly resolve the potential issues or errors. To do so:
- Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
- Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.
Check whether this issue has been fixed with the game or not. If not, follow the next steps below.
- Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
- The console will boot in the Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
- Next, you’ll get an option called ‘Rebuild Database’.
- Select ‘Rebuild Database’ and confirm the task.
- It may take some time depending on the hard drive data size. Have some patience.
- Once done, just reboot the system normally.
11. Hard Reset your Console
In most cases, performing the hard reset of your console can fix system glitches or cache data issues from the game itself. To do so:
- Go to Guide by pressing the Xbox button on your controller.
- Then go to Profile & System > Select Settings.
- Choose System > Select Console Info.
- Select Reset > If prompted, confirm the task to proceed.
- Wait for the console to reset completely.
- Once done, make sure to sign in to your Xbox account.
- Finally, install the Deep Rock Galactic game properly, and then check for the crashing issue.
- Switch off your PlayStation 4 or PlayStation 5 console first.
- Once the console is turned off, press and hold the Power button on the console until you hear two beep sounds within a couple of seconds.
- Here you’ll see two reset options to choose from.
- Select the necessary option to reset your PlayStation console.
- Wait for the process to complete and then make sure to sign in to the PlayStation account.
- Finally, install the Deep Rock Galactic game, and try running it.
12. Don’t Put in Rest Mode (PS4/PS5)
Make sure not to keep your PlayStation console in the rest mode because it may cause some issues with the game crashing or not launching. To do so:
- Go to the PS4/PS5 Settings menu > Open the Power Saving tab.
- Select Set Time Until PS5 Enter Rest Mode.
- Set to Don’t Put in Rest Mode > Restart the console to apply changes.
13. Contact Support
If none of the methods worked for you then make sure to contact Deep Rock Galactic Twitter handle to get further assistance. You should report the same issue on Twitter and ask for the required actions. The chances are high that developers will investigate this issue closely.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.