Gears 5 is one of the well-known first-person shooter video games that has been developed by The Coalition and published by Xbox Game Studios. The game is available for Xbox and Windows platforms. Though the game offers a great experience to the players, it has some flaws that plenty of Gears 5 players are experiencing Error GW500 and GW504 on the Windows system. Now, the affected players are unable to understand what is the reason behind this issue or what kind of error is this. It’s just because the particular error doesn’t mention anything specific.
So, if you’re also encountering the issue then make sure to check out this troubleshooting guide to fix it. However, according to the Gears 5 techtest section, the GW500 error code means your graphics card in your Windows device does not meet the minimum requirements. Alternatively, it can also possible that your graphics card doesn’t support DirectX 12 (Feature Level 11). While GW504 error means your graphics card isn’t supported with the Gears 5 minimum specs. Luckily, Gears 5 website also mentioned the possible workaround that should help you out.
Fix: Gears 5 Error GW500 and GW504
Now, without wasting any more time, let’s jump into it.

1. Upgrade GPU Card
As we’ve already mentioned that you’ll need to upgrade your GPU card on your Windows PC to run the Gears 5 game properly without the particular error codes. To recall, the Gears 5 game requires at least any of the following graphics cards on your PC:
- AMD Radeon RX 570
- AMD Radeon RX 5700
- NVIDIA GeForce GTX 970
- NVIDIA GeForce GTX 1660 Ti