Paramount+ is one of the popular video-on-demand, live-streaming services based on digital subscription. It includes live sports, breaking news, entertainment content, and more. This premium service consists of original series, TV shows, popular movies, etc across every category in the world. Though the overall user experience is quite good in the community, somehow it seems that Paramount Plus Error Code 3304 bothers a lot of users irrespective of the device.
As per multiple reports, some users are facing the error code 3304 on Paramount Plus which indicates there is an issue with the server connectivity. Even using the browser to stream Paramount Plus won’t help in most cases. Now, if you’re also one of the victims to encounter such an error then don’t worry. Paramount Plus Error Code 3304 mostly happens due to a server communication issue or a broken link of the content or stream buffering as far as user reports.
Page Contents
- How to Fix Paramount Plus Error Code 3304
- 1. Restart the Device
- 2. Disable Hardware Acceleration
- 3. Update the Paramount+ App
- 4. Disable Ad Blocker Extension
- 5. Clear App Cache Data and Storage Data
- 6. Turn Off Antivirus
- 7. Disable Windows Firewall
- 8. Check Your Internet Connection
- 9. Power Cycle the Wi-Fi Router
- 10. Check for Browser Updates
- 11. Check the Paramount+ Server Outage
- 12. Sign Out of Paramount+ and Sign Back In
- 13. Clear Browser Cookies and Cache
- 14. Disable VPN or Proxy Sevrers
- 15. Reinstall the Paramount+ App
- 16. Contact Paramount+ Support
How to Fix Paramount Plus Error Code 3304
However, there can be several other reasons such as an unstable internet connection, an outdated web browser, an outdated application version, hardware acceleration enabled, corrupted app installation, conflicts with the account profile, and more. Luckily, here we’ve shared with you a couple of potential workarounds that should be useful. So, make sure to follow all troubleshooting methods until the problem has been fixed. Now, without further ado, let’s jump into it.
1. Restart the Device
No matter which device you’re using, it’s recommended to restart your device (PC or mobile) to clear temporary glitches. The chances are high that somehow system cache data issues are bothering a lot of users.
2. Disable Hardware Acceleration
If you’re using the Chrome browser to run Paramount Plus then you can try disabling Hardware Acceleration in your browser’s settings. To do so:
For Windows:
- Open the Google Chrome browser > Click on the three vertical dots icon from the top-right corner.
- Click on Settings > Select Advanced.
- Now, click on System from the left pane.
- Turn off the Use hardware acceleration when available toggle.
For Mac:
- Open the Settings app > Choose System.
- Search for and Disable the Use hardware acceleration when available.
3. Update the Paramount+ App
If you’re still running the outdated Paramount Plus app on your mobile device then it may cause compatibility issues or bugs. To do so:
For Android:
- Open the Google Play Store app > Tap on the hamburger menu icon.
- Next, tap on My Apps & games > Check whether the Paramount+ app update is showing.
- Tap on the Update button next to the app and wait for it to install.
- Once done, open the Paramount+ app, and check for the issue again.
For iPhone:
- Open the Apple App Store application on the iPhone.
- Now, tap on the Profile Picture icon from the top-right corner.
- Scroll down a bit to see which apps are available for update.
- Check whether the Paramount+ app update is on the list or not.
- If the app is there, then make sure to tap on the Update button.
- Wait for the installation process to complete.
4. Disable Ad Blocker Extension
Another thing you can do is to disable the ad blocker extension on the Chrome browser by following the steps below to ensure there is no issue with the advertisement blocking while streaming Paramount Plus.
- Launch Google Chrome > Click on the three menu buttons at the top right.
- Now, go to Settings > Click on Privacy and Security on the left side.
- Click on Site Settings at the bottom of the list.
- Open Additional Content Settings > Select Ads.
- Next, set the preference to All sites.
5. Clear App Cache Data and Storage Data
In case, you’re trying to stream Paramount+ on your Android device then try clearing the app cache data and the storage data from the settings menu. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.
Note: There is no option to do this on iPhone. Only a simple restart will do the job.
- Go to the device Settings menu > Head over to Apps & Notifications.
- Now, tap on See All Apps > Head over to Paramount+ under the App info section.
- Tap on Paramount+ to open the app info page > Tap on Storage & Cache.
- Next, tap on Clear Cache > Once done, tap Storage & Cache.
- Then tap on Clear Storage.
6. Turn Off Antivirus
You can also try turning off the antivirus protection feature on your PC to ensure there is no antivirus software blocking the app files from running properly.
- Press the Win+I keys to open Windows Settings.
- Click on Update & Security > Click on Windows Security from the left pane.
- Now, click on the Open Windows Security button.
- Go to Virus & Threat Protection > Click on Manage settings.
- Next, you’ll need to turn off the Real-time protection toggle.
- If prompted, click on Yes to proceed further.
Note: If you’re using any other third-party antivirus program on your PC then just turn off the real-time protection feature.
7. Disable Windows Firewall
If you’re using the default Windows Firewall protection on your PC to block unauthorized ongoing processes with the app files or even the client then you should turn it off temporarily and check for the issue again. To do this:
- Click on the Start Menu > Type Firewall.
- Select Windows Defender Firewall from the search result.
- Now, click on Turn Windows Defender Firewall on or off from the left pane.
- Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
- Once selected, click on OK to save changes.
- Finally, restart your computer to apply changes.
8. Check Your Internet Connection
You can also check the internet connection at your end whether it’s working fine or not. A slow or unstable network connectivity can trigger several issues with the matchmaking or server connectivity. In some cases, too many devices are connected to the same network which can also reduce the data speed. If you’re using Wi-Fi, try using an ethernet connection for better stability. Otherwise, try using a different connection instead.
9. Power Cycle the Wi-Fi Router
We’ll also recommend you perform a power cycle to your Wi-Fi router by following the steps below to easily clear networking glitches or temporary cache issues.
- Just Power Off the Wi-Fi router.
- Once the LED indicator stops blinking, unplug the power cable from the power source.
- Now, wait for around 30 seconds, and then plug back the power cable in.
- Then Power On the router and check for the issue again.
10. Check for Browser Updates
Updating the Google Chrome browser can also fix multiple issues on your computer such as server connectivity errors. To update the browser:
- Launch Google Chrome > Click on the Menu (three vertical dots icon) from the top-right corner.
- Click on Settings > Select About Chrome from the left pane.
- The Chrome system will automatically check for available updates.
- If there is an update available, it will automatically download and install the update.
- Once done, simply restart your Chrome browser.
11. Check the Paramount+ Server Outage
The chances are high that the Paramount Plus server outage or maintenance issue is there at the time of streaming the service. Make sure to check for the official server status here. You can also visit the third-party Down Detector Paramount+ to check whether there is an issue with the server or not.
We can see that there are several server outage reports have been claimed by the subscribers at the time of writing this article. If there is a server outage or maintenance present then wait for a couple of hours and try again.
12. Sign Out of Paramount+ and Sign Back In
As of now, there is no option to sign out of all devices for the Paramount+ account. You can try resetting the password for the account and then check for the issue again.
- Visit the paramountplus.com website on your PC.
- Sign in to your Paramount+ account.
- Click on your name in the top right corner > Select Account from the dropdown menu.
- Select Edit Password > An email with a password reset link will be sent to your registered email address.
- Then make sure to check your email inbox for the password reset email.
- Now, open the email, and click on the password reset link.
- You’ll be directed to the reset password page.
- Enter and confirm your new password > Click on the Reset Password button.
- You’ll receive an email confirming your password change.
- Once done, sign into your account again with the new password.
13. Clear Browser Cookies and Cache
Web browser cache and data can cause several issues with the webpage loading or redirects error. So, clearing the saved cache and data can fix webpage loading issues. To do so:
- Open the Google Chrome browser > Click on the three vertical dots icon from the upper right side.
- Now, hover over the More tools field to expand the drop-down list.
- Click on Clear browsing data.
- From the Basic tab, select the Time range according to your preference.
- Click on the Browsing history, Cookies and other site data, Cached images and files checkbox to select them.
- Finally, click on Clear data.
- Once done, restart your Chrome browser.
14. Disable VPN or Proxy Sevrers
We suggest you not use any kind of VPN (Virtual Private Network) or proxy servers at your end to avoid server connectivity issues. The chances are high that using a VPN is probably causing ping delay issues which eventually increases server connectivity errors.
15. Reinstall the Paramount+ App
If none of the methods worked for you then make sure to uninstall and reinstall the Paramount+ app on your mobile or PC. It’ll eventually delete all the saved app application data and refresh its data which should fix the issue. To do so:
For Android:
- Tap and hold the Paramount+ icon to bring the pop-up menu.
- Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
- Once uninstalled completely, just reboot your mobile.
- Finally, go to the Google Play Store app > Search for Paramount Plus and tap on Install.
For iPhone:
- Tap and hold the Paramount+ icon from the home screen on your iPhone.
- Now, select Remove App from the pop-up menu > Tap on Delete App.
- The system will again ask you whether to delete the app or not.
- Select the Delete button to uninstall it.
- Then open the Apple App Store application on your iPhone.
- Tap on the Search icon and type Paramount Plus then search for it.
- Finally, tap on the Get button or simply tap on the cloud download icon.
- Wait for it to install completely and then start using it.
16. Contact Paramount+ Support
Last but not least, you can contact Paramount+ Help Center to submit the support ticket for the same. You should also follow the official @askparamount Twitter handle to get better assistance.
That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.