Fix: Samsung S23 Ultra Not Showing Up on PC

Samsung has launched the latest addition to its Galaxy S series, the Galaxy S23, alongside its flagship variant, the Galaxy S23 Ultra. The Galaxy S23 Ultra features a 6.8-inch QHD+ display and an upgraded Qualcomm Snapdragon 8 Gen 2 processor, offering enhanced speed and efficiency. While the device has garnered widespread interest, some users have encountered difficulties connecting their Samsung S23 Ultra to their PCs. Most users reported that the  Samsung S23 Ultra not showing up on their PC.

Fortunately, this guide offers troubleshooting advice to address the inability to connect the Samsung Galaxy S23 Ultra to a computer. By following the recommended methods, users can resolve the issue quickly and easily.

Also Read: Fix: Samsung S23, S23 Plus and S23 Ultra Not Showing 5G

Fix: Samsung S23 Ultra Not Showing Up on PC

Samsung S23 Ultra Not Showing Up on PC, How to Fix?

If you have a Samsung Galaxy S23 Ultra smartphone and you are trying to connect your Smartphone to the PC, but it won’t show up on the PC, there are some possible methods available to fix the issue. Most users addressed this issue and easily fixed it by following some troubleshooting steps. So, let’s explore some possible methods to solve your Smartphone not showing up on your PC.

Fix 1: Restart Your Samsung Device

The first troubleshooting step is to restart your Samsung Galaxy S23 Ultra. Sometimes, your Samsung device has some glitches and bugs that cause it not to appear on the PC. Restating the device may help you to fix the issue. You can restart your Samsung smartphone by pressing the power button for a few seconds until the screen turns off. Now the device will automatically turn on, and then try to connect your Samsung smartphone to the PC.

Fix 2: Connect Your Samsung Device to the PC as MTP

Connecting your Samsung Galaxy S23 Ultra to a PC will automatically start the charging. But, in order to transfer any files or documents, you need to sync the Smartphone with the PC. It also allows you to copy and paste files from both devices.

  1. Firstly, you need to connect your Samsung Galaxy S23 Ultra to the PC using an OEM charging cable.
  2. When you connect your Smartphone to the PC, you’ll get notified that the device is successfully connected.
  3. On your notification panel, choose Android system or “USB Preference.” Now changeUSB charging this device” to File Transfer or MTP from the given option.

Fix 3: Use the Developer Option

The other option to fix the issue is to enable the USB configuration by using the Developer option from the settings. However, you can change your system in advance and set it as the default settings whenever you establish a connection with a PC. Here’s how to do that:

  1. Enable the Developer Options from Settings > System.
  2. Choose Developer Option.
  3. Here, select the “Default USB Configuration.”
  4. Choose “File Transfer” or “MTP” from the option. So, when you connect your phone to the PC, then the device detects it as a media device.

Fix 4: Check the Charging Cable

If you have a Samsung S23 Ultra and it’s not showing up on your PC, you need to check the charging cable. Ensure that it is properly connected to both the device and the PC and that any type of debris or dust does not block the charging cable and ports. If the charging cable is in good condition, try connecting the device to a different port on the PC.

Fix 5: Try Using a Different USB Port

If you still have the Samsung Galaxy S23 Ultra not showing up on your PC issue, check the USB port on your laptop for any physical damage. If you find any type of damage on the USB port, it’s likely the system is unable to register a media device, and it isn’t recognized on the PC. Changing the USB port could potentially fix the issue.

Fix 6: Update the MTP Driver

Making the connection between the Smartphone and the PC, you must know that the driver is required to facilitate the connection between the devices. You will need to update and install the driver if the driver becomes outdated. Here is how you can update the MTP driver of your phone.

  1. Connect your Smartphone to the PC using the USB charging cable.
  2. Press the Windows + X key on your PC and choose Device Manager.
  3. Expand “Portable Device.”
  4. Now find your Smartphone on the Device Manager list, right-click on it, and choose “Update Driver” from the option.
  5. Browse through the folders on the PC to find the driver you downloaded some time ago and install it.
  6. After updating the driver, you can verify the method worked and try to check if the issue is resolved.

Fix 7: Try Using Another PC

If you are still experiencing the Samsung Galaxy S23 Ultra not showing up on the PC issue, try using another PC and connect it to your Smartphone using the USB charging cable. Sometimes, the PC has technical issues with the software or some glitches which cause it not to show the media on the PC. Connect your Smartphone to the PC and check if the issue is resolved.

Fix 8: Update Software PC

Updating the Windows to the latest version on your PC might help you to fix the Samsung Galaxy S23 Ultra not showing up on the PC. Sometimes, there is an issue with the PC itself, and updating to the latest version may help to fix the issue. To update the software version on your PC, follow these steps:

  1. Open the Settings on your PC by pressing the Windows + I key on the keyboard simultaneously.
  2. Tap on the Windows Update option.
  3. Here, tap on check for updates.
  4. If an update is available, download and install it by following the on-screen instructions.

Fix 9: Contact Samsung Support


If you are still having trouble connecting your Samsung S23 Ultra to your PC, it may be a good idea to contact Samsung Support for help. Samsung Support can walk you through the steps to ensure your device is connecting properly to your PC. They can also help troubleshoot any potential hardware or software issues that may be preventing your device from showing up.

Suppose you can still not get your device to show up on your PC. In that case, they may be able to offer additional assistance, such as replacing your device or providing a solution to your troubleshooting efforts. Contact Samsung Support today to get your device back up and running. You can contact them through the official website, phone, or email.

Frequently Asked Questions

What could be causing my Samsung S23 Ultra to not show up on my PC?

This problem could be caused by a variety of issues, including a faulty USB cable or port, outdated or corrupt device drivers, incorrect USB settings, or a hardware issue with the device itself.

What should I do if updating the USB drivers doesn’t solve the issue?

If updating the USB drivers does not resolve the issue, you can try restarting both the device and the PC or try a different cable or computer to see if the issue is with the hardware.

Can this issue be fixed with a software update on the device?

It is possible that a software update on the device may resolve the issue. You should check for any available updates and install them if they are available.

Final Words

This article provided a comprehensive guide on troubleshooting and resolving the issue of Samsung S23 Ultra not showing up on PC. We hope that by following the steps outlined in this guide, you were able to identify and solve the underlying issue. If you are still experiencing problems, be sure to reach out to a professional technician for further assistance.

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