Google Pixel 6A is considered one of the best smartphones for the year 2022 as it comes with the configuration of the best hardware and the latest Android firmware. However, since its initial launch, many users have complied regarding multiple touch screen related issues with the smartphone. Many say that the touch is not fully calibrated, not working properly, or facing the ghost touch problem.
Usually, such issues are caused by technical glitches and go away once you restart your Pixel smartphone. However, if the issue persists, then the issue could be more severe or present at the hardware level as well. In this guide, we intend to give some troubleshooting methods to fix the same.
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Google Pixel 6a Device Overview:
The Google Pixel 6a features a 6.1 inches OLED panel with a 60 Hz refresh rate. It is an FHD+ panel with a resolution of 1080 x 2400 pixels and an aspect ratio of 20:9. Under the hood, we get the Google Tensor processor built on a 5nm manufacturing process. It is an octa-core processor with two Cortex-X1 cores clocked at 2.8 GHz, two Cortex-A76 cores clocked at 2.25GHz, and four Cortex-A55 cores clocked at 1.80 GHz. For handling graphics-intensive tasks, we have the Mali-G78 MP20. The smartphone comes with stock Android 12 out of the box.
In optics, we get a dual camera setup at the rear and a single selfie camera at the front. The dual camera setup consists of a 12.2 MP primary sensor paired with an f/1.7 lens and a 12 MP ultrawide sensor paired with an f/2.2 lens. The selfie camera at the front is an 8 MP primary sensor paired with an f/2.0 lens. The front and back camera systems are limited to 1080p video recording.
The smartphone comes in a single storage variant with 6GB of RAM and 128GB of internal storage. We also do not get a hybrid microSD slot for storage expansion. In terms of communications, we get Wi-Fi 802.11 a/b/g/n/ac/6e, Bluetooth 5.2, GPS, NFC, and USB Type-C 3.1. And for sensors, we get an under-display optical fingerprint sensor, accelerometer, gyro, proximity, compass, and barometer. Powering it all is a 4410 mAh battery that can be topped up quickly using an 18W power adapter. The smartphone has three color options: Chalk, Charcoal, and Sage.
Google Pixel 6A Touch Screen Issues, How to Fix?
Since the device was launched recently, such issues can be hardware defects, and many users are getting device replacements.
On the other hand, it could be a side-effect of users’ mobile accessories. Below are some troubleshooting ways that you can address this problem and possibly solve it as well.
Method 1: Reboot Device
Usually, the touchscreen may behave abnormally in case of a technical glitch with the device. Such glitches go away thanks to the robust Android 12 Operating system. But in many cases, such issues stay longer, and there is no way to delete such bugs. The only way is to reboot your smartphone, which shall fix such issues.
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Method 2: Remove Screen Protector
Pixel 6A already comes with a very hard screen glass which doesn’t allows minor or major scratches on the screen. However, many users like 3D & 5D glass or tempered glass screen protectors. Such glasses may interrupt the sensitivity of the device touchscreen and may cause issues.
Using only high-quality screen glass protectors is recommended, and it’s ideal not to use any. Since the screen glass itself is sufficient enough to protect from data to day scratches.
Method 3: Remove Metallic Case Covers
Most touchscreens in modern smartphones are capacitive touchscreens, which means they work on our fingers’ heat signatures and electrical signatures. However, this can get quite confusing when we use metal-based case covers for our smartphones. Especially Aluminium & copper-based cover users face Google Pixel 6A Touch Screen Issues from time to time. It is recommended to use plastic or silicon-based covers instead of metallic ones.
Method 4: Test Screen Display
It is quite possible that the display hardware for your smartphone, in particular, is not fully functional, and that’s why you’re facing such issues. Before going to the official service center to check the same, you can use any Touch Display Tester apps to check the touch sensitivity of your smartphone.
Display Tester is one of such apps used to test your smartphone display. If you find from the app that the touchscreen is faulty in some sense or not working correctly, then you must connect with the service center and request a replacement or repair.
Method 5: Increase Touch Sensitivity
With the rise of people using different kinds of screen protectors, smartphones face difficulty registering user touch inputs. It is because modern touchscreens are sensitive, and any layer of touchscreen glass will hamper the process.
Although using such glass protectors is necessary, you may also increase the sensitivity settings.
- Open device settings and navigate to Display settings.
- Here scroll down and find the sensitivity section.
- Toggle on the increased touch sensitivity option.
Method 6: Disable Accessibility Features
According to a recent report, the accessibility feature on Google Pixel 6a is what causes the touchscreen issue. The issue is most likely to be a bug associated with accessibility service with “canPerformGesture” permission. The issue is raised with Google, and developers are currently working on it. Until an official fix comes for the same, you can disable the accessibility services to avoid such issues.
- Open the Settings app and navigate to Accessibility settings.
- Here make sure to disable Voice Access, Accessibility shortcut, and all the other accessibility apps, features or services.
Method 7: Update Firmware
In a reply to the original Google Issue Tracker report, the development team clarified that they have fixed the issue you reported and will be available in a future build. So keep an eye for software updates and install them as soon as they are available.
Method 8: Factory Reset
If the issue is not solved yet, it is most likely due to some system corrupted code. It usually happens when you have some sort of virus or malware on your phone which has happened with system files. But do not worry, as you can perform a factory reset and it will bring back the smartphone in the factory settings stage, and you shall not face any touch screen issues.
Method 9: Get Warranty Replacement
If none of the above methods helps you, then the issue will likely be a hardware fault instead of a software hiccup. In such a case, it’s better to connect with the official Google support team and book an appointment for the same. In case your device falls into the warranty period, you shall get free touch screen replacement as well.
Conclusion
This brings us to the end of this guide for fixing any Touch Screen Issues related to the Google Pixel 6A smartphone. Please note that the above methods shall help you fix the issue on your own. However, if not, we recommend you check your device from the nearest Google authorized service center for any hardware faults and get your device replaced under warranty.
I’m returning it before going through all this! Lol!
If my touch screen doesnt work, how am I supposed to download those apps or change my setting??? Make it make sense.
How do I change settings if my touchscreen doesn’t work?