It’s quite frustrating to encounter unknown errors while downloading or updating apps or games on the Google Play Store. Plenty of users may get affected by multiple Google Play-related errors and the Google Play Error Code 192: Can’t Download or Update Apps problem is one of them. If you’re also facing the same issue then make sure to follow this troubleshooting guide.
It basically shows you an error message whenever you try to download or update any apps or games from the Google Play Store and your device or system fails to do so. The error message will look like “Can’t download app. App can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error code: 192)”. So, head over to the possible workarounds below that should help you out of it.
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Fix: Google Play Error Code 192: Can’t Download or Update Apps
Please keep in mind that until you fix this issue manually that we’ve mentioned below, you’ll consistently receive this error message every time. Now, without wasting any more time, let’s jump into it.
1. Restart Your Mobile
Make sure to check for the error after restarting your device. Most of the time, it’s expected to fix the issue by performing a simple reboot. However, if the problem is causing due to other reasons then you should follow the next method.
2. Clear App Cache
Clearing the app cache from the App Info page on the device Settings may help you to easily fix such kind of error. It may possible that somehow the app cache becomes outdated or corrupted and it needs to be refreshed. To do that:
- Go to the device Settings menu > Tap on Apps.
- Select the Google Play Store app from the list of installed programs.
- Once you’re on the App Info page of the Play Store app, tap on Force Stop.
- Now, select Storage > Hit the Clear Cache button.
- Finally, close the App Info page, and open the Google Play Store app to check if the problem has been fixed or not.
If not, then perform the next method which is also important.
3. Clear App Data
So, if in case, clearing the app cache doesn’t help you out that means there may be an issue with the app data as well. You can follow the steps below to clear the data of the Play Store app.
- Go to the device Settings menu > Tap on Apps.
- Select the Google Play Store app from the list of installed programs.
- Once you’re on the App Info page of the Play Store app, tap on Force Stop.
- Now, select Storage > Hit the Clear Data button.
- Finally, close the App Info page, and open the Google Play Store app to check for the error code 192 again.
4. Try Using Another Connection
It may also be possible that you’re either using mobile data or a Wi-Fi connection and somehow the device or system is going through an issue that’s basically related to the Google Play Store and Play Services. Therefore, it’s highly recommended to try using another Wi-Fi network or mobile data from another SIM to cross-check the issue.
If in case, your Google Play Store app is working fine with the mobile data only, and whenever you connect the device to a Wi-Fi network, the same problem arises, that means there is an issue with the DNS address of the specific Wi-Fi network.
To fix it, head over to the device Settings menu > Go to Network and Connectivity > Head over to Wi-Fi > Make sure to add 8.8.8.8 as a primary Google DNS and 8.8.4.4 as a secondary DNS on the connected Wi-Fi network settings. You should find it on the Advanced Wi-Fi Settings menu of the active network. Make sure to change the IP Type from DHCP to Static as well.
5. Check Device Storage Space
Still, the problem persists? Well, you should also check whether your device storage has enough free space available to easily install a new app or app update. if there is no enough free storage left on the device (internal storage) then you’ll gonna receive such errors further.
In that scenario, try deleting unnecessary files from the internal storage and try uninstalling third-party apps or games that you don’t use regularly to free up space.
6. Remove MicroSD Card
Sometimes the chances are also high that your corrupted MicroSD card storage is conflicting with the downloads or updates from the Google Play Store. If you’re also feeling the same then make sure to remove the MicroSD card properly and try checking the issue again.
7. Set Device Date and Time Properly
If you’re facing inconsistencies with the date and time display on your device then make sure to set the date and time according to your timezone properly. Any kind of inaccurate or different time/date info from the selected region or timezone on the device may cause Google servers to refuse to respond to download requests.
- Head over to the device Settings menu > Tap on Date and Time settings.
- Make sure to select the proper timezone according to your region first.
- Now, enable the Automatic Time and Date option to fix the issue.
- Once you’re satisfied with the actual time and date info, restart your device to apply changes.
- Finally, open the Google Play Store, and check for the error code 192.
8. Uninstall Play Store Updates
There are several reports surfaced that users are experiencing multiple errors on the Google Play Store app while downloading or updating apps on their device just after the Play Store app version is updated. That means the latest update may have some bugs or other issues that cause such errors.
In that case, you should uninstall the latest Play Store update from the device Settings menu.
- Go to the device Settings menu > Select Apps.
- Tap on the Google Play Store app from the list > Tap on More (three dots icon) from the top-right corner.
- Now, select Uninstall updates > If prompted, confirm it.
- Finally, restart the device to check if the error is still bothering you while downloading apps or not.
9. Try Removing Google Account
It also indicates that somehow the Google Play Store app failed to recognize your Google Account for some unexpected reasons. You should try removing and re-adding the existing Google account on the device to fix this error. If that didn’t work, then try using a different Google account on your handset. To do so:
- Go to the device Settings menu > Tap on Accounts.
- Select Google and then the problematic Google account (Gmail address).
- Now, tap on Remove Account. If prompted, confirm the task.
- You may have to wait around a couple of seconds to do so.
- Once done, make sure to restart your device and wait for around 10 minutes before re-adding your existing Google account on the handset.
Well, in most scenarios, re-adding the existing Google account may help you to get rid of such an error.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.