When there is a server outage, you should avoid downloading the game. Try downloading the game after a few hours. However, if there are no server issues but still you can’t play the game, check the solutions below.
Solution 1: Free Up Some Storage
Downloading and installing Honkai Star Rail is not enough as you will have to download many in-game resources before your first gameplay. If you have very limited free storage on your device, the resources might not download. You should therefore make sure that your phone or PC has enough storage available so that the game can download and store all required resources.
If your device already has enough free storage but the resources are failing to download, the issue could be your network. Head over to the next solution to fix it.
Solution 2: Check Your Internet Connection
If you are still getting the resource download failed error on Honkai Star Rail, probably your internet connection is the culprit. To download the resources, you require a fast internet connection that does not disconnect frequently.
If you are downloading the resource via your mobile data, try switching to a stable Wi-Fi connection and then launch the game again. In case you are already connected to a Wi-Fi network, reboot the router once. You can do this via the router’s settings or simply remove the power cable for a minute and then plug it in again. Now, connect your device to the network, and do let us know if the resources start downloading.
Solution 3: Turn off the VPN
If your device is connected to a VPN network, disconnect it and then launch the game again. Honkai Star Rail should now start downloading the required resources.
If you not using a VPN, connect to a VPN server from America, Asia, or Europe. Many times, when your location is far away from the servers, the download gets failed. This is when VPN comes into the picture. Connect to a VPN server nearest to one of Honkai Star Rail’s servers.
Solution 4: Turn off the Firewall and Antivirus
If the VPN trick did not work for you, probably the game files are getting blocked by the firewall or antivirus software. Windows computers have a built-in firewall which could be blocking the resource files. Turn off the firewall and launch Honkai Star Rail to check if the resource files have started downloading.
If the problem persists, you should turn off all antivirus software as well as they can also block the game files.
Solution 5: Clear the Game Cache
If you are still getting the resource download failed error in Honkai Star Rail, try clearing the game cache.
On Android:
- Open the Settings app on your phone.
- Go to “Apps”.
- Find “Honkai Star Rail” in the app list and tap on it.
- Tap on “Clear cache”.
- The steps might differ based on your phone manufacturer.
On iPhone:
- Launch the “Settings” app.
- Scroll down to “Honkai Star Rail” and tap on it.
- Click the toggle for “Reset cache on next start”.
Connect your device to the internet and launch Honkai Star Rail to check if the resources are downloading.
Solution 6: Reinstall Honkai Star Rail
There could be an issue with the game Honkai Star Rail game files. Some of the games may be missing or get corrupted, causing issues with downloading resources. You should uninstall the game and then install it again to fix the issue.
Even after following all the troubleshooting methods, if the problem persists, try contacting Hoyoverse support to get further help.
Wrapping It Up
When you are all set for gameplay but as soon as you launch Honkai Star Rail, you quickly notice the resource download failed error, all the excitement might turn into frustration. It can be due to server issues, problems with game files, or your internet connection might be faulty. We hope one of the aforementioned solutions helped you fix this issue.
Hi, theres a problem about honkai star rail when i try to load the game.
Whenever i try to press play from the game launcher it would always close the app straight away with a red “x” on the game icon and closes right after.
i tried everything i could to make it work however nothing seems to work