How to Fix Galaxy Buds Not Connecting to Wearables app

Recently, Galaxy Buds users were facing a weird issue while pairing it with the Wearables app. The problem caused many users to keep it side or opting for any alternative temporarily. But after knowing this issue, Samsung Galaxy Buds team didn’t take any significant step to solve this. So follow this tutorial to fix when Galaxy Buds Not Connecting to Wearables app.

Samsung Galaxy Buds were introduced to the market on the 8th of March 2019, along with the Samsung Galaxy S10 series. This was basically a take on Apple’s Airpods. But because of the 1st gen or we can say that the half-baked buds didn’t successfully compete with Apple Airpods.

We usually see these types of problems due to several reasons. As this is a Bluetooth device, there might be a connection problem because of maybe different generations of Bluetooth technology, or there might be an issue in the device’s software. Or on the worst side, there might be a hardware issue with your Buds.

Galaxy Buds Not Connecting to Wearables app

Fix Galaxy Buds Not Connecting to Wearables app

Troubleshoot Wearable App

The below steps are shown with a Galaxy device perspective but the steps are almost similar for all the other devices.

Force Quit

This is usually recommended to fix minor app bugs. There are two ways to do this.

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Method 1: Close an app using Recent Apps key

  • On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  • Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  • Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

  • Open the Settings app.
  • Tap Apps.
  • Tap the More settings icon (three-dot icon, upper right).
  • Tap Show system apps.
  • Find and tap the app.
  • Tap Force Stop.

Clear app cache

  • Open Settings from either Quick Nav menu or the launcher.
  • Tap Apps.
  • If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  • Select Show system apps.
  • Find and tap the appropriate app.
  • Tap Storage.
  • Tap the Clear Cache button at the bottom.

Delete app data

  • Open Settings from either Quick Nav menu or the launcher.
  • Tap Apps.
  • If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  • Select Show system apps.
  • Find and tap the appropriate app.
  • Tap Storage.
  • Tap the Clear Data button.

Reset app preferences

  • Open the Settings from the launcher.
  • Tap Apps.
  • Tap on More settings at the upper right (three-dot icon).
  • Select Reset app preferences.
  • Restart your Galaxy and check for the problem.

Update apps

To check for Play Store app updates on your Galaxy:

  • Open Play Store app.
  • Tap More settings icon at the upper left (three horizontal lines).
  • Tap My apps & games.
  • Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

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  • Open Play Store app.
  • Tap More settings icon at the upper left (three horizontal lines).
  • Tap Settings.
  • Tap App download preference.
  • Select Over wifi only (select Over any network if you don’t have wifi).
  • Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  • Tap Auto-update apps.
  • Tap Over wifi only (select Over any network if you don’t have wifi).
  • Tap Done.

Reinstall Apps

Below are the steps to delete or uninstall an app on Galaxy:

  • From a Home screen, swipe up or down from the center of the display to access the apps screen.
  • Open the Settings app.
  • Tap Apps.
  • Ensure All is selected (upper-left).  If necessary, tap the Dropdown icon (upper-left) then select All.
  • Locate then select the appropriate app. If system apps aren’t visible, tap the More options icon (upper-right) then select Show system apps.
  • Tap Uninstall to delete an app.
  • Tap OK to confirm.

Another way to easily uninstall an app is by going to the Home or Apps screen and holding the app icon. Here’s how:

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  • Go to the Home or Apps screen.
  • Find the app you want to delete.
  • Tap and hold the icon of the app.
  • Select Uninstall.

Once the app has been uninstalled, restart the device and reinstall it to check for the problem again.

Delete the Bluetooth Profile

This is the first method with which you can fix your Galaxy Buds’ pairing issue by simply deleting the Bluetooth profile of your Galaxy Buds and repairing it to the device.

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Notes

These settings can be different for devices with different OS. But steps are the same, so do it accordingly.
  • Head over to the Settings of your Device.
  • Go to Connections.
  • Search for Bluetooth and tap on it.
  • Search for Galaxy Buds Bluetooth profile.
  • Tap on it.
  • Tap on unpair.
  • There will be a confirmatory popup box, tap on Confirm.
  • Restart the device(optional).
  • Now, Repair the Galaxy Buds with your Device.

That is it. You have successfully deleted the Bluetooth profile of Galaxy Buds and repaired with it successfully. In this way, we can fix the pairing issue. But for some odd reasons, it didn’t work then head to the next method.

Connect it to any Alternate Device

In the above method, we were trying to do something with the Galaxy Buds itself. In this method, you simply use your secondary device or borrow a device for a while.

Use that device to connect to the Galaxy Buds. If you get success in connecting the Galaxy Buds without any problem, then I am worried that there is some issue with your device itself. It may be software or hardware issues. Contact your service provider/customer care for the solution to this method.

Do you own a pair of Galaxy Buds, a Samsung Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks and Troubleshoot Guide column.

If you have any queries regarding this, the comment section always available for you.

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