Wipe cache partition
Sometimes, a glitch on the cache partition can cause Bluetooth issues. Here’s how to perform a clean wipe cache partition:
- Turn off your device
- Press and hold Power Key and Volume Up for a few seconds and release the buttons once your phone vibrates
- You will now have access to Recovery Mode
- Using Volume Up & Down keys to navigate and Power to select go to “wipe cache” and access it
- Select “yes” to confirm
- Now the phone will wipe cache partition
Reset network settings
Resetting network settings might prove effective against many errors affecting network-related apps and components, including Bluetooth issues. Here’s how to reset network settings on Samsung Galaxy Note 10 or Note 10 Plus:
- Go to Settings -> General Management
- Press on Reset
- Once the menu opens, select Reset Network Settings
- Tap on Reset once again to confirm your selection
Look for faulty apps
Sometimes, Bluetooth issues might be due to a wrong application that uses Bluetooth. Maybe the app uses the component from the background, or it might have hanged while using Bluetooth, causing it to glitch. To see if an app is a cause for your problem, you’ll have to run Samsung Galaxy Note 10 or Note 10 Plus in Safe Mode:
- Power off your Galaxy Note 10 or Note 10 Plus
- Turn on your device
- Once you feel it vibrating or when it shows the Samsung logo on the screen, press and hold the Volume Down key
- Hold the button pressed until your Home Screen appears on the display
- Release the Volume Down key, and you should now see the Safe Mode watermark in the lower-left corner of the smartphone
If in Safe Mode your device’s Bluetooth works, then a third-party app is the cause for issues. Accordingly, you can see which app you’ve used lately, and you can uninstall any suspicious application that might use Bluetooth.
Hard reset your Samsung Galaxy Note 10
There are two ways to perform a hard reset on Samsung Galaxy Note 10 or Note 10 Plus.
Via the Settings section
- Go to Settings -> About Phone -> Reset
- Select “Factory Reset”
- Scroll down and tap on Reset, once again, to confirm your selection
- Enter your PIN/password if prompted and continue
- The phone will soon reboot itself
- Shut down your device
- Press and hold Power Key and Volume Up for a few seconds and release the buttons once your phone vibrates
- You will now have access to Recovery Mode
- Using Volume Up & Down keys to navigate and Power to select go to “wipe data/factory reset” and access it
- Select “yes” to confirm
- Now the phone will reboot hard reset already
And that’s it. These are all the troubleshooting methods on how to fix Samsung Galaxy Note 10 or Note 10 Plus Bluetooth issues. Hopefully, this guide helped tackle the errors so that you can use your Bluetooth on your new Galaxy Note 10 device again.