For over a year, I have been using the Insta360 One X2, and I cannot imagine using a 360 camera any other way. The editing app is unmatched, the camera is easy to use, and the video quality is great. Overall, I believe it is one of the best 360 cameras of the year. Compared to other 360 cameras, including the GoPro Max, the Insta360 One X2’s editing app is my top reason to use it.
The One X2 is one of the best cameras I’ve ever used regarding stabilization. This camera produces insanely smooth footage, even when you get crazy shots. But, there’s bad news for all Insta360 One X2; recently, many started reporting that the Insta360 One X2 is not charging.
However, even though it’s a common error, still user find it difficult to fix. But, we have some fixes to help you fix the Insta360 One X2 not charging issue. So, let’s get started with the guide.
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How To Fix Insta360 One X2 Not Charging
There are some basic fixes that we have mentioned below in order to fix the Insta360 One X2 not charging issue. So, if you get stuck on the Insta360 One X2 not charging issue, then make sure to perform these fixes:
Fix 1: Reboot The Device
Some random bug can interfere with the speaker on your Insta360 One X2, causing the device to not charge properly. It appears that many users have resolved this issue for many users by rebooting their Insta360 One X2.
We recommend power cycling your speakers instead of rebooting them, as that will break their working state and restore them to a fresh state. Thus, it might be worth a try to see if it works for you.
Fix 2: Defective Batteries
A malfunctioning battery prevents the Insta360 One X2 from being charged as well. If the battery has a problem, it can be repaired by replacing it. The best thing you can do if you aren’t knowledgeable about batteries is to visit your nearest service center.
Fix 3: Check If It Is Damaged
There is an extra need to be careful when using these sets of speakers because Insta360 One X2 is easily damaged; as a result, we need to be extra careful. You should inspect the Insta360 One X2, regardless of its condition, and immediately contact a local service center if you encounter any cracks, dents, or damage. It is extremely unfortunate that we have often seen an Insta360 One X2 that was externally damaged also get internal damage due to external damage.
Fix 4: Ensure You Are Using the Right Charger
With a Type-C cable and a 5V/2A adapter, the Insta360 One X2 can be charged in 85 minutes with its 1630mAh battery. There is, however, a charge adapter that is not compatible with every device. In this case, the red charging light will blink if the charger is under 5V, but the battery will not be charged.
If you want to ensure you are using the correct charger, you can buy the official one from the Insta360 store. A good quality 50V / 2A power brick or a 20 Watt Apple charger can always be substituted if you cannot get one.
Fix 5: Ensure Your Charging Port Is Working
If your charger isn’t causing the problem, you will need to check whether your charging port is working. Using these steps, you can test the functionality of your charging port:
- Verify that the charger you are taking is working.
- If your device has a USB-C port, insert the charger into it.
- You are in good hands if the red light on your port starts blinking.
It might be a worthwhile idea to clean your charging port with a small brush if the red light isn’t blinking. If the red light doesn’t blink after you’ve followed all the steps, you’ll need to get a charger hub or repair the charging port on your Insta360 One X2. This will surely fix the not charging issue of Insta360 One X2.
Fix 6: Using a Charger Hub for Your Battery
You can claim your warranty if you know that your charging port no longer works or purchase a charger hub if your port no longer works. By using a charger hub, you can charge your Insta360 One X2 battery from a dock, bypassing the problem with the charging port.
Furthermore, the charger hub accelerates battery charging. Fast Charger Hubs support 9V/2A USB-C chargers, and the charging time varies with the number of batteries connected.
Fix 7: Charging Your Insta360 One X2 Battery Using a Charger Hub
The Insta360 One X2 battery must be removed and connected to a charger hub to be charged using a charger hub. Here are the steps you need to follow to remove your battery:
- Your device has two latches on the left side.
- Put both latches together and pinch them together.
- In the last step, remove the battery from the device.
The battery should be inserted into the charger hub once it is in your hand. Ensure the pins on your battery terminal align with those on your charger hub before inserting your battery. The red light on your charger hub will indicate that the battery has started charging if all goes well.
Fix 8: Using a Substitute Battery
Insta360 One X2 cannot run once the battery has been removed during charging because the battery is not in the device. To fix this issue, you can get multiple batteries and swap them out to save yourself time and energy. It is essential to note, however, that you should only get new batteries from the official website of Insta360.
Insta360 batteries have rubber linings, which affect their performance. Sealing off the water entrance is important for waterproofing, as rubber lining prevents it from entering. Hence, when getting an extra battery, choose the official one.
Fix 9: Go To Service Center
When you can’t solve the Insta360 One X2 not charging problem on your own, you should contact your nearest service center. It is recommended to raise a complaint first on the Insta360 support page. In this case, you will need to take it to the nearest service center for repairs once you have done that. You may have the option to get your device fixed for free if you’re lucky and your device is still under warranty.
So, that’s how to fix the Insta360 One X2 not charging issue. We hope that this guide has helped you. Meanwhile, in case you have any doubt regarding this topic, comment below and let us know.