iPhone 15 Pro and 15 Pro Max Not Charging Issue Fix Guide

Apple is one of the most renowned smartphone companies in the world, famous for its durable hardware and software. The latest additions to the iPhone series are the Apple iPhone 15 Pro and iPhone 15 Pro Max, which come with exclusive features and improvements over their predecessors. Apple has included the USB-C port in the iPhone 15 series, a significant upgrade, and improved the overall performance of the device.

However, as with any device, there is always the possibility of encountering multiple issues. Even after spending a significant amount of money, some users may still experience various issues or faults with their brand-new iPhone 15 Pro and 15 Pro Max. Recently, the majority of users have reported experiencing the “Not charging issue” on their iPhone 15 Pro and 15 Pro Max. This can be frustrating, especially when you need to use your iPhone for daily activities like watching movies, doing assignments, attending online classes, and much more.

If you are experiencing the same issue with your iPhone 15 Pro and 15 Pro Max, or you are unable to charge your iPhone, don’t worry. In this tutorial, we will show you how you can troubleshoot and fix the “Not charging issue” on your iPhone. We will also discuss the possible reasons behind the issue. So, without any further ado, let’s get started.

Why Is My iPhone 15 Pro and 15 Pro Max Not Charging?

The iPhone not charging issue is caused by several reasons. However, several users encountered specific problems while trying to charge their devices. This includes the battery won’t charge, the iPhone stopping charging at around 80% or so, a message appearing that the accessory isn’t supported or certified, and much more.

As it’s a newly released iPhone, several users counter specific issues with their devices like CarPlay not working, Network connectivity issue, touch response not working, etc. If you’re having any of these issues, you can easily find the guide on our Getdroidtips site. Now, let’s focus on the possible reasons behind the issue you’re encountering on your iPhone 15 Pro and 15 Pro Max. Here are some common reasons includes:

Faulty Charging Cable or Adapter

Apple now brings a USB-C Cable instead of a lightning port which is a major upgrade. Even though it is a new piece of gear, it won’t be harmed. Your iPhone 15 Pro and 15 Pro Max may not be charging due to a faulty charging cable or adapter. Most of the time, the charging issue occurs due to a damaged cable or adapter. In that case, you may be unable to charge your iPhone 15 Pro and 15 Pro Max.

Dust or Debris Particles

Another common reason why you’re unable to charge your iPhone is due to debris or dust particles. If there is debris or dust particles stuck in your iPhone’s charging port, there are high chances that it will prevent the charging cable from making a perfect connection with the device.

Software Issues and Glitches

Sometimes, the iPhone isn’t charging due to software issues and glitches. As several applications and software conflicts due to software issues. Apple frequently releases software updates to improve the overall performance of the device. Therefore, it is necessary to check for the update on your iPhone.

Overheating Issue

If your iPhone 15 Pro and 15 Pro Max are overheating then you may face trouble with your device including “not charging” issue. In that case, you have to place your iPhone in a cold temperature to cool down your device.

Hardware Issues

In the end, it could be possible that you are not able to charge your iPhone because of hardware issues. There may be a chance that the USB Type-C port only iPhone is physically damaged, preventing the iPhone from charging correctly.

Fix: iPhone 15 Pro and 15 Pro Max Not Charging Issue

If you are having an issue with charging on your iPhone 15 Pro and iPhone 15 Pro Max then don’t worry. Here we have mentioned a bunch of effective solutions for you that should come in handy. Make sure to follow each and every solution until or unless the problem gets fixed because even a basic solution can help you a lot. Without any further ado, let’s start with the first solution.

Fix 1: Force Restart Your iPhone

Before attempting any other solutions, we suggest you force restart your iPhone to clear out the temporary caches and system glitches that occasionally appear on the device while installing any applications. This is one of the most straightforward methods that fixes several software issues and bugs. Here’s how you can restart your iPhone.

1. Press and quickly release the Volume Up button.
2. Then, press and quickly release the Volume Down button.
3. Next, press and hold the Power button (side button) until the screen goes black and the Apple logo appears on the screen.
4. Once the Apple logo appears on the screen, release the power keys.
5. Wait until the device completely reboot into the system.
6. Once finished, try charging your iPhone 15 Pro or 15 Pro Max.

Fix 2: Check the Charger Connection

The next thing you have to do is check that your iPhone is properly connected to the charger or not. However, if there is an issue with the wired charging cable or adapter, you may often encounter such issues with your iPhone. Sometimes, you may also experience such issues if the connection is loose. For such a scenario, disconnect the USB-C charger from the iPhone and then connect it back after a moment.

Fix 3: Ensure iPhone is Properly Placed on the Charging Pad

If you are trying to charge your iPhone 15 Pro and 15 Pro Max by using the wireless charger to charge your device, then you may experience issues if the iPhone isn’t properly placed on the charging pad. Make sure to check the iPhone’s charging pad (MagSafe Ring) is clear and working. Try placing your iPhone device on the wireless charging pad. Be sure to place it in the center of the charging pad and you should be able to charge your iPhone without any hassle.

Fix 4: Try a Different Power Outlet

If the charger is functioning properly and still you are unable to charge your iPhone, then try a different power outlet. Make sure to connect the charging adapter to a valid and compatible power source such as a wall socket for a faster charging speed. Sometimes, the power outlet you’re using may either be damaged or fail to provide enough power to charge the device.

Additionally, you can also use the USB 2.0/3.0 port on a computer and ensure it is turned on and not in sleep mode. Don’t use any USB ports of your keyboard or router to charge your iPhone, as this may affect your iPhone and lead to damage. Apart from that, you can charge your device to a USB Hub and Apple-certified accessory like power banks which provide enough power to charge the device.

Fix 5: Check the Charger and Cable

As mentioned above, the “not charging” issue occurs on your iPhone when your charging cable and adapter might be damaged or faulty. Double-check the charger cable for any type of faults or physical damages. If there is any physical damage, then you may encounter charging issues on your iPhone 15 Pro and 15 Pro Max.

Check the charging cable and USB adapter for ang signs of damage, like bent prongs, breakage, etc. In case there is any physical damage to the cable or adapter, ensure to get a new charging cable and adapter. On the other hand, if there is an issue with the charging port, visit your nearest Apple service center.

Fix 6: Enable Optimized Battery Charging

If you’re unable to charge your iPhone or the charging isn’t taking over, then ensure to enable optimized battery charging on your iPhone 15 Pro and 15 Pro Max. This will allow your device to get the sufficient battery level during midnight and complete the full charging without overheating issue.

Here’s how to enable optimized battery charging on your iPhone:

1. Open the Settings app on your iPhone.
2. Scroll down and tap on Battery.
3. Tap on Battery Health.
4. Finally, tap the toggle next to Optimized Battery Charging and that’s it.

Fix 7: Allow Your Device to Cool Down

The “iPhone 15 Pro and 15 Pro Max not charging” issue is also caused by a number of reasons as mentioned above. One of the common reasons why the device is not charging is overheating issues. Typically, your iPhone might get slightly warmer during the charging process which usually affects your battery’s health.

Apple offers optimized battery charging so that your iPhone won’t charge past 80% in a set amount if the battery gets too warm. This happens to increase the lifespan of your iPhone battery. This means that your iPhone gets cool enough and the charging will start again. Therefore, if your iPhone is too warm, place it in a cold place where the temperature isn’t too high or low. Once the device get’s cool down then try charging your iPhone to check if the issue has been resolved.

Fix 8: Try Cleaning the Charging Port

Most of the time, your iPhone charging port is clogged with dust or debris particles, this blocks the connection to charge up the device. In that case, make sure to clean the charging port to remove the dust or debris particles.

You can use a paperclip or a sharp needle with some cotton to clean the port gently. Be careful while cleaning the port and don’t put pressure. Please, don’t make scratches inside the charging port as it may damage the charging port. In case the charging port is faulty or damaged, then ensure to visit a nearby service center to get repaired.

Fix 9: Use Apple Certified Charging Accessories

There may be a chance that your charging accessory is either defective or damaged that doesn’t allow you to charge up. If you use a non-certified Apple charger, it may cause issues with your device. In that case, make sure to use Apple certified charging cable and adapter to charge your iPhone 15 Pro or 15 Pro Max.

Fix 10: Try Using a Different USB Cable & Adapter

You can also try using a different USB cable and charging adapter. But make sure it’s certified by Apple and compatible with your iPhone device. In case if you are using a non-certified Apple charger then it may affect your device and cause several issues. We suggest you use a different USB cable and adapter and charge it to check if the issue has been resolved.

Fix 11: Check for Software Update

If you are running on an older software version on your iPhone device then it may cause several issues with the applications and services. As we know, Apple frequently releases software updates to improve the performance and to fix general bugs and issues on the device. You should definitely update your iPhone to improve the overall performance and efficiency of the device. There may be a chance that it’ll fix the not charging issue as well. Here’s how you can check for software update:

1. Open the Settings app on your iPhone.
2. Tap on General.
3. Tap on Software Update > Select Automatic Updates to On. Once you enable this, the system will install updates automatically whenever it’s available.
4. Here, your iPhone will also check for the available software update.
5. Download and install the update if available.
6. You will have to enter the passcode of your device to start the process.
7. Wait for the update installation process, once update is finished then your iPhone will automatically reboot the system.
8. It may take some time to boot up, so have some patience.

Note: If there is no update available on the screen then you will have an “iOS is up to date” message on the screen. This means you’re running on the latest version.

Fix 12: Enter in DFU Mode

DFU (Device Firmware Update) is mainly used for advanced tasks like updating the device firmware, troubleshooting problems, and much more. Therefore, if you’re unable to charge the device even if the charging port and charging accessories are working in a good condition, you can perform DFU Mode to downgrade to a previous iOS version, SIM unlocking, etc. Here’s how to do it.

• Firstly, connect your iPhone 15 Pro and 15 Pro Max to your Mac/Windows PC (iTunes required).
• You’ll also require a USB Type-C cable to connect your iPhone to the computer.
• Press and quickly release the Volume Up button.
• Then, press and quickly release the Volume Down button.
• Press and hold the Power button for about 10 seconds until the display goes black.
• Meanwhile, hold the Power button, press and hold the Volume Down button for about 5 seconds, and then release the Power button. But don’t release the Volume Down button for 10 seconds more. The display should remain black if properly done.
• Launch iTunes on your Mac or Windows PC and then you will see a message “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.”
• Here, you will get an option to Restore iOS on your iPhone.
• Once you have finished the firmware restoration process, press and release the Volume Up button quickly.
• Then press and release the Volume Down button quickly.
• Press and hold the Power button until the Apple logo appears on the screen.
• Finally, your iPhone will boot into normal mode again.

If this method doesn’t work, then you should follow the next method to restore your iPhone.

Fix 13: Restore iPhone from iCloud or iTunes Backup

Sometimes you may need to restore your iPhone to recover the system from the iTunes Backup or iCloud Backup. Keep in mind that this method will completely erase all your data on your iPhone. Make sure to take a complete backup before proceeding to this method.

Please Note: This method will only apply if you have previously backed up your data on iCloud or iTunes. If there is no previous backup made, you can skip this method.

Restore iPhone with iTunes:

• Open iTunes on your computer and then connect your iPhone to the Windows or Mac via the USB cable.
• Connect iTunes to the iPhone and the device will get automatically detected.
• Next, click the iPhone icon from the left pane and then click on Restore Backup.
• Follow the on-screen instructions to complete the restore process.
• Once finished, your iPhone will boot into the system automatically. It’ll take some time so have some patience.
• Finally, your iPhone will boot into iOS.
• Once done, disconnect the iPhone then completes the initial setup process.
• You’re good to go.

Restore iPhone with iCloud:

• Open the Settings app on your iPhone.
• Tap on General > Transfer or Reset iPhone.
• Next, tap on Reset and then select Erase All Content and Settings.
• If promoted, enter the passcode to confirm the process.
• Your iPhone will restart automatically. It may take some time to complete the process, so have some patience.
• Once the iPhone boots up, follow the on-screen instructions to complete the initial setup process.
• Afterwards, sign in to your Apple ID and then select Restore from iCloud Backup.
• Once the backup data is selected to restore, confirm the task to proceed.
• Wait for the process to complete.
• Finally, your iPhone will reboot again to load the backup.
• You’re good to go.

Fix 14: Contact Apple Support

If none of the above workarounds helps you to solve the “not charging” issue on your iPhone 15 Pro and 15 Pro Max, then the best way to troubleshoot the issue is to contact the Apple support team for further help. They will probably suggest you with their best solutions.

However, it could be possible that there’s an issue with the hardware components itself. In that case, you can visit a nearby Apple service center to get it repaired. Make sure to provide the model number and other information if they ask regarding the issue. In the end, you can back charge your iPhone with ease and use it flawlessly. Enjoy!

That’s it, guys. We assume that this guide was helpful to you. If you have any queries or questions, let us know in the comments section.