Fix: Logitech C270 Webcam Not Working with Zoom or Teams

As the work-from-home culture is gaining prominence, the use of video conferring apps such as Zoom and Microsoft Teams has seen a big surge in the number of users. These applications are best used when you have a webcam like Logitech C270. But, when you are about to join an important meeting or during an office meeting over Zoom or Team and if the webcam fails, it can be stressful and frustrating. In this guide, I’ll walk you through some of the best solutions to fix the Logitech C270 webcam not working with Zoom or Teams issue.

Logitech C270 is a high-quality webcam with 720p resolution and support for 30fps. Whether you have a mac or Windows computer, you can use it on any platform. Also, you can freely use it on any app such as Skype, FaceTime, Meet, Zoom, Teams, etc.

Most of the time, you can fix problems with Logitech C270 or any webcam by providing it with the permissions to access the camera and microphone. Because of privacy reasons, no website on Google Chrome and Microsoft Edge can access the microphone, camera, or location without your permission. In case you’ve already given necessary permissions, the source of the problem could be system glitches, temporary bugs, or driver failure. You also want to make sure that there is no physical damage by carefully inspecting the device from all sides.

Now that we have some understanding of the problem, let’s dive into the effective solutions which have worked for many users.

Logitech C270 Webcam Not Working with Zoom or Teams, How to Fix?

Go through the solutions one by one and apply them in order and check which one spells out success for you. The solutions are mentioned in the order of severity of the problem. So, let’s go the solution number 1.

Solution 1: Re-connect the Webcam

The first thing you need to check is whether you have properly connected the Logitech C270 webcam. Remove the cable from the computer and insert it firmly into one of the available ports. Now, open Zoom, Teams, or any such application and check if the webcam is working.

Solution 2: Restart the Computer

This solution may seem nothing to you, but it works for many people when the problem is caused by a temporary bug or a system glitch. Restart the computer and check if the solution does the trick for you as well.

Solution 3: Use Another USB Port

If the USB port to which the Logitech C270 webcam is connected has some issues, you won’t be able to use the webcam. To rule out this possibility, plug out the USB port of the webcam and connect it to another port of the computer. Check if you can use the webcam on Zoom or Teams.

Solution 4: Update Driver

An outdated or an obsolete driver can bring in many problems. Manier times it blocks some functionality or in fact, you won’t be able to use the device. In any case, you should update the driver related to the problem. Here’s how you can do it in two ways:

A. Update Driver Automatically

Windows offers a quick way to update drivers. You are a few clicks away from updating the driver. Here’s how to do it:

1. In the search box, type Device Manager and press Enter.
2. Expand the Cameras option and right-click on the device.
3. Select Update driver.
4. Tap on Search automatically for drivers. Follow on-screen instructions to update the driver.

B. Update Driver Manually

In case you manually want to update the driver, Windows has this option too. Before I take you the steps, download the latest driver version for your webcam from the manufacturer’s website. I strongly recommend not to download such files from third-party websites.

1. Open Device Manager and expand Cameras.
2. Right-click on the webcam driver and select Update driver.
3. Click Browse my computer for drivers.
4. Tap on the Browse button.
5. Select the driver file you just downloaded.
6. Click Next. Now, Windows will update the driver.
7. Tap on Close.
8. Restart the computer.

Solution 5: Give Necessary Permissions

You may have forgotten to give the camera and microphone access to the webcam. Generally, when you open Zoom or a similar website for the first time, it asks for these permissions. And in a hurry, we miss it. Not doing so does not allow a person to use the camera and microphone on Zoom. Hence, you need to make sure that you have given these permissions to Zoom or Google Meet. Here’s how you can verify it on Google Chrome and Microsoft Edge.

On Microsoft Edge:

1. Open the Zoom website in Microsoft Edge.
2. Click on the lock icon left to the search box.
3. Tap on Permissions for this site.
4. Click on the box next to the camera and select Allow.
5. Now, do the same for Microphone.
6. Close the tab.
7. Close the browser.
8. Reopen the browser and check if the problem is fixed.

On Google Chrome:

1. Open the Zoom website.
2. Tap on the lock icon left to the search box.
3. Click on Site settings.
4. Click the box next to Camera and select Allow.
5. Now, click the box next to Microphone and select Allow.
6. Close the browser and check if the problem is fixed.

Wrapping Up

Thanks for sticking all the way to the end of this article where we briefly discussed problems with webcams and their solutions. Were you able to fix problems with your Logitech C270 webcam, where it was not working with Zoom or Microsoft Teams? Do let us know your thoughts in the comments below.