Fix: Logitech G613 Keyboard Not Working

Here’s How to Fix Logitech G613 Keyboard Not Working Issue

If the Logitech G613 keyboard is not working just after you connect it to your computer, there’s a high chance that your computer does not support this keyboard. In this scenario, first you need to check the minimum system requirements for the Logitech G613 gaming keyboard. If the keyboard has stopped working after using it for sometime, you can skip the first solution and jump onto the next solution.

Solution 1: Check If Your Computer Fulfills Minimum Requirements

Make sure that your computer fulfills the minimum requirements for the Logitech G613 keyboard to work effectively. Here’s what you need to look at:

USB Method:

Windows 7 or later
Mac OS X 10.10 or later
Chrome OS
Android 3.2 or later

Bluetooth Method:

Windows 8 or later
Mac OS X 10.12 or later
ChromeOS
Android 3.2 or later
iOS 10 or later

Solution 2: Use Another USB Port

If you use a USB cable to connect your Logitech G613 keyboard to the computer, make sure the USB port is working properly. To test this, connect another USB device to the same port. Or, you can connect the USB cable of the keyboard to another port. If it starts working, you would have known that the source of the problem is the defective USB port.

In my Lenovo laptop, there’s an option to make USB ports sleep. If it is turned on, the device can’t recognize USB ports, and the keyboard won’t work. Make sure that you have disabled this option, if you have a Lenovo computer. You can find this option in the Lenovo Vantage app.

Solution 3: Uninstall Keyboard Driver

The keyboard would not function well if the related drivers are outdated or corrupted. Uninstalling or updating the driver can fix the issue. Here, we’ll talk about the uninstallation method. To update the driver, check the next solution.

Before you start getting worried about the consequences of uninstalling a driver, let me tell you that there’s no harm in this. Windows automatically installs the driver after the device is rebooted.

How to uninstall a driver:

In the search box, type Device Manager and press Enter.
Expand the Keyboards option.
Right-click on the Logitech keyboard device name and select Uninstall device.
Click OK on the prompt screen to continue.

Solution 4: Update the Driver

If your computer is running an outdated version of the Logitech keyboard driver, you may face many issues with the device. It is recommended to keep all the drivers updated, whether or not there’s an issue with your computer or any of its peripheral devices.

How to update a driver on Windows:

Open Device Manager and expand the Keyboards option.
Right-click on the Logitech keyboard device name and select Update driver.
Select Search automatically for drivers. Windows will start looking for a new version for the selected driver.
Follow on-screen instructions to update the driver.
Reboot your computer.

Solution 5: Restart the HID Human Interface Service

Restarting the HID Human Interface Service has done the trick for many users in fixing the keyboard not working. If this service is disabled on your computer, hotkeys won’t work. You need to check if the HID Human Interface Service is disabled on your computer. If yes, then enable or restart it using the steps given below:

In the search box, type Run and press Enter. Alternatively, you can press Win + R to open the Run dialog.
In the Run box, type services.msc and click OK.
Scroll down until you see Human Interface Device Access. Double tap on it, set the Startup type to Automatic, and click OK.
Restart the computer and check if the problem is fixed.

Solution 6: Disable Filter Keys

Filter Keys is a feature that tells the keyboard to ignore repeated keystrokes. By default, it is enabled on all Windows computers. But if you have enabled it for the sake of your typing experience, let me tell you that many people have faced issues with the keyboard when the Filter Keys feature was turned on.

For now, you should disable Filter Keys and check if it can fix the issue. Here’s how you can disable it:

In the search box, type Settings and hit Enter.
Select Accessibility and tap on Keyboard.
Turn off the Filter Keys option.

Once done, connect your keyboard and check if the problem with your keyboard is fixed.

Solution 7: Remove Third Party Softwares

An app might be in conflict with another app or process. Generally, these are third-party apps that can create such problematic scenarios. If a third-party app is in conflict with the keyboard processes, you need to remove that third party app. The bad thing is that Windows does not tell us about this and it’s hard to find. What we can do is remove third-party apps one by one and check the keyboard working status. Make sure that the third-party apps do not contain important data. If they do, backup your data and then uninstall them.

Final Thoughts

I know how important the keyboards are, and it can be frustrating, when the device fails to work. In this guide, we went through some effective solutions to fix the Logitech G613 not working issue. I hope this guide was helpful to you. Which one of the solutions from this article did the trick for you. Do let us know your thoughts in the comments below.