Magic Keyboard Trackpad Not Working? Troubleshooting Guide for iPad Pro Users

The Magic Keyboard for iPad Pro is an accessory that enhances productivity and convenience. With its integrated trackpad, it offers a seamless and intuitive navigation experience. It allows you to interact with your iPad Pro effortlessly. 

But, encountering issues with the trackpad can disrupt your workflow. If you’re experiencing problems with the trackpad on your Magic Keyboard, don’t worry. This comprehensive guide will help iPad Pro users to resolve the magic keyboard trackpad not working issue!

Part 1. Basic troubleshooting methods 

First, we’ll cover fundamental troubleshooting methods to address common trackpad issues on the Magic Keyboard. These methods are simple yet effective in resolving trackpad problems. Here, take a closer look at each step:

  1. Restarting the iPad Pro

If your iPad magic keyboard trackpad not working, a quick restart might help. It can resolve minor software glitches affecting the trackpad’s performance. Disconnect the Magic Keyboard and restart your iPad Pro. Then, reconnect the keyboard to see if the trackpad functions well.

  1. Checking for updates

Keeping your iPad Pro’s software up to date is crucial for optimal compatibility and performance. Here’s how to check for any available software updates:

  1. Navigate to the Settings menu
  2. Select General
  3. Tap on Software Update


If there’s available update, download and install it. After updating, check if you have resolved the trackpad issue.

  1. Cleaning the trackpad and keyboard

Over time, dirt, debris, or fingerprints can accumulate on the trackpad and keyboard. They can affect your iPad’s responsiveness. You can clean the trackpad surface using a soft, lint-free cloth. Make sure to disconnect the Magic Keyboard and clean the connectors as well. Reconnect the keyboard and test the trackpad’s functionality.

  1. Testing the Magic Keyboard on a different device, if available

If you can access another compatible device, such as another iPad or Mac, try connecting the Magic Keyboard to that device. It will help determine if the issue lies with the keyboard or your iPad Pro. If the trackpad works on the other device, the problem may be specific to your iPad Pro.

Following these basic troubleshooting methods can often resolve trackpad issues on your Magic Keyboard. If the problem persists, we’ll explore advanced solutions in the next sections to further troubleshoot it.

Part 2. Advanced Solutions

While basic troubleshooting methods can resolve many trackpad issues, more complex problems may need advanced solutions. This section will explore a few practical approaches for troubleshooting and resolving iPad Pro magic keyboard trackpad not working problems.

You can follow these methods to tackle deeper software or hardware-related issues:

  1. Updating or reinstalling iPad Operating System

Reinstalling iPad OS can help resolve persistent trackpad issues by providing a fresh operating system installation. This process can eliminate any potential software conflicts or glitches that might be affecting the trackpad’s functionality.

To reinstall iPad:

Step 1: Connect your iPad Pro to a computer with iTunes or Finder installed.

Step 2: Follow the on-screen instructions to initiate the reinstallation process. You’ll need to back up your data before proceeding.

Step 3: Once the reinstallation is complete, test the trackpad to see if the issue has been resolved.

  1. Repair the iOS system (using Wondershare Dr.Fone System Repair)

When your magic keyboard iPad Pro trackpad not working, basic troubleshooting methods may not be enough to resolve it. In such cases, the solution lies in diving deeper into system repair.

One powerful tool that can help you in this quest is Wondershare Dr.Fone System Repair. You can tackle underlying software issues that may cause your Magic Keyboard trackpad to stop working using Dr. Fone’s advanced features.

How Dr.Fone repairs apple magic keyboard trackpad not working:

Step 1: Launch Dr.Fone System Repair and connect your iPhone.

Step 2: Select “iPhone” > “iOS Repair” in the sidebar and choose Standard Repair.

Dr.Fone System Repair

Select the Standard Repair mode.

Step 3: Follow the instructions to put your iPhone into Recovery Mode and select a system firmware version to download.

Step 4: Click “Download” to download the firmware and verify it with your iPhone. Then, click “Repair Now” to update and repair your iOS device.

Please wait patiently for Dr.Fone to complete the repair process, and your iPhone will restart in normal mode. Now, you know how to fix the magic keyboard trackpad not working issue.

  1. Contacting Apple Support

If the trackpad issue persists despite attempting the solutions above, it may be necessary to seek help from Apple Support. Apple’s dedicated support team can provide personalized guidance and further troubleshooting steps.

They can also provide information on repair or replacement options if needed. Visit the Apple Support website or contact them to get the necessary support for resolving your trackpad issues.

Part 3. Prevention and Best Practices

Now that you’ve learned to troubleshoot and resolve the Apple Magic keyboard trackpad not working issue, it’s time to explore preventive measures and best practices to ensure a seamless trackpad experience.

By implementing these strategies, you can minimize the chances of encountering trackpad problems and maintain the optimal performance of your Magic Keyboard.

  1. Regular maintenance for the Magic Keyboard

Clean the trackpad and keyboard using a soft, lint-free cloth to remove dirt or fingerprints that can hinder responsiveness. Avoid excessive moisture or cleaning agents that could damage the keyboard.

If you often carry your iPad Pro with the Magic Keyboard, protect it with a case or sleeve to prevent impact or scratches. This safeguards the keyboard’s integrity and helps maintain the trackpad’s functionality.

  1. Keeping software and firmware up to date

Keeping your iPad’s software and firmware updated is crucial for maintaining a smooth trackpad experience on your Magic Keyboard. Regularly check for software updates for your iPad Pro and install them when available.


With a combination of troubleshooting and preventive measures, you can conquer trackpad issues on your Magic Keyboard for iPad Pro. Remember to maintain and update your software/firmware to prevent future problems. If challenges persist, you can do a system repair with Dr.Fone. It’s a safe tool that can resolve any system-related problems on your iPad.

Otherwise, reach out to Apple Support for help in solving the problem.  Enjoy seamless experiences with every touch!

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