Marvel Rivals, the team-based PVP shooter set in the Marvel Universe, has captivated gamers with its impressive visuals and roster of iconic characters. However, some players encounter the frustrating “DX12 Not Supported” error, which prevents the game from launching. This issue occurs when your PC fails to meet the DirectX 12 (DX12) requirements or has configuration issues.
In this article, we’ll walk you through the possible causes and effective fixes to resolve the DX12 Not Supported error and get you back into the action.
What Causes the DX12 Not Supported Error?
The “DX12 Not Supported” error in Marvel Rivals can occur due to several reasons:
- Outdated GPU Drivers: Your graphics drivers may not support DirectX 12 or need an update.
- Unsupported Hardware: Older GPUs may not be compatible with DirectX 12.
- Outdated DirectX Version: Your system may be running an outdated version of DirectX.
- Incorrect Game Configuration: The game may be trying to run in DirectX 12 mode when your hardware only supports DirectX 11.
How to Fix the Marvel Rivals DX12 Not Supported Error
1. Check Your GPU Compatibility
To run DirectX 12, your GPU must support it. Here’s how to check:
- Press Win + R, type dxdiag, and press Enter.
- In the DirectX Diagnostic Tool, check the DirectX Version under the System tab.
- Navigate to the Display tab and look for Feature Levels. Ensure 12_0 or 12_1 is listed.