Pandora is one of the largest audio entertainment services in the United States. It has a large number of daily active users that use it on their smart speakers. If you have a homepod, Google Home, or Alexa and Pandora suddenly stopped working or playing any audio, you are in the right place. In this article, we will help you resolve this issue. So, let’s begin.
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Pandora Not Playing on Homepod, Google Home, and Alexa, How to Fix?
Pandora is the go-to device for many users when listening to their favorite music. So if you are facing the issue on your homepod, Google Home, or Alexa, it is crucial to fix it immediately. We have compiled a list of methods that can help you in this regard. Make sure to try them all.
Reboot your Device
First of all, you should reboot your HomePod, Google Home and Alexa device in order to fix the Pandora not playing issue. Restarting or rebooting the device is often the easiest way to troubleshoot Pandora not playing issues. As it will fix the minor bugs and glitches on your devices. Here’s how you can restart your devices by following the steps.
Restart HomePod or HomePod Mini:
There are two ways to restart your HomePod or HomePod Mini device. Here’s how you can restart it by following those steps:
- Launch Home app on your iPhone or iPad that you have signed in using the Apple ID.
- Now tap on HomePod.
- Here scroll down and choose the Settings option.
- Finally, select Restart HomePod and that’s it.
Alternatively, if you can’t find the “Restart” option on your Home app then you should restart your HomePod by unplugging it from the power source and plugging it back after a few seconds. Again, try to check if Pandora not playing issue has been resolved.
Restart your Google Home:
- Firstly, make sure your Android or iPhone device or tablet is linked to the same account as your Home speaker.
- Launch Google Home app on your mobile device.
- Now tap and hold on your device title.
- At the top right corner of the screen, choose Settings > More.
- Finally, tap on the Reboot option.
You can also try restarting your Google Home device using the power cycle. Simply unplug the power cord from your device and wait for a few minutes. Again, plug the power cord back and turn on your Google Home device using the power button and try to check if the issue has been resolved.
Restart your Alexa Device:
Restating the Alexa device may resolve intermittent issues or if it’s unresponsive. Here’s how to restart your Alexa device by following the steps:
- Unplug your Alexa device or the power adapter from the power outlet.
- Now wait for a few minutes.
- Again, plug the power adapter back to the outlet and turn on using the power menu button.
Check your Internet Connection
You also have to check your internet connection at your end to make sure there is no issue with the signal strength or internet connection. So, if the internet connection is not working properly or it may be unstable, you may experience an issue with Pandora. However, you can easily check your internet connection by browsing something on your smartphone or running a speed network test.
In addition, we suggest that you restart your Wi-Fi router and again move it closer to your HomePod, Google Home and Alexa device. Doing these things, it will improve the signal strength and you may easily access the Pandora or music library when you refresh the connection with your device or speaker.
Check Subscription Status
It’s time to check your subscription status. Pandora is a subscription service that needs to be renewed every time the subscription period ends. If your subscription is no longer active, your smart speaker won’t be able to pandora. Here’s how to check the Pandora subscription status:
- Head over to your computer or smartphone, whatever you feel like.
- Open a browser and login to Pandora’s website.
- Click on the icon in the top right and select Settings.
- Then, select Subscription.
- Here, you can check your subscription. If it’s expired, you can also renew it from here.
Re-Link Pandora to Homepod, Google Home and Alexa
You can also try to unlink or re-link Pandora accounts to HomePod, Google Home and Alexa. Re-linking the Pandora accounts on your speakers might help you to fix the audio problem you’re facing with the Pandora app on your smartphone. So, you have to re-link Pandora with your smart speakers. Here’s how you can do it.
Unlink and Re-link Pandora to HomePod and Google Home Device:
- Head over to the Google Home app on your smartphone.
- Tap the Home icon at the top left corner of the screen and select Home settings.
- Now tap on your iCloud avatar to view your personal settings.
- Select Pandora and again tap Remove Pandora from Home.
- Now head over to Pandora app on your device and navigate to profile.
- Tap on Settings and select Connect with HomePod (or Google Home).
- Finally, tap Use in Home and that’s it.
Unlink and Re-link Pandora to Alexa Device:
To sign-out your current Pandora account on your Alexa device, follow these steps:
- Head over to the Alexa app on your device.
- Tap the Menu option in the left corner of the screen and choose Settings.
- Now choose Music and tap Pandora. Again, select Disable skill to sign out.
To link your Pandora account on your Alexa device, follow these steps:
- Head over to the Pandora app on your device.
- Tap profile > settings menu.
- Now select Link with Alexa option.
- Once promoted, choose the Start Linking option.
- From there, you can easily link your Pandora account with the Alexa device by following the screen instructions.
Once you have linked your Pandora account with your HomePod, Google Home and Alexa device, try using Pandora and check if the audio is playing on your smart speakers. If the issue persists, move on to other solutions.
Check for Updates
The other straightforward solution is to update your Google Home and Pandora app on your iPhone or iPad. If Pandora isn’t able to play any music on HomePod, Google Home and Alexa, it’s due to an outdated Pandora or Google Home version. As we know, an outdated version might cause several bugs and glitches on the device. So, updating the Home and Pandora app is the best solution. Here’s how to do it.
- On your iPhone or iPad device, head over to the App Store.
- Tap on the Search icon at the right bottom of the screen.
- Again, search Pandora app in the search bar.
- Over here, you will see the Update option. (If available)
- Simply tap the Update option and let it download completely on your device.
- Once updated, try opening Pandora app and check if the music is playing on HomePod, Google Home and Alexa device.
You also have to update the Google Home app on your device. So, follow the same procedure as mentioned to update your Google Home app. Once updated, ensure to connect your desired speaker with the Home app and launch Pandora to play music and check if it’s working.
Reset your Smart Speaker
If you have updated your Google Home and Pandora app on your smartphone and even then face an issue with Pandora not playing on Google Home, HomePod and Alexa, you have to try to reset your smart speakers. Here we have mentioned the steps to reset your HomePod, Google Home and Alexa device.
Reset HomePod Device from the Home App:
- Launch Home app on your iPhone or iPad that you have signed in using the Apple ID.
- Now tap on HomePod.
- Select the Settings option or scroll down and choose HomePod settings.
- Select Reset HomePod.
- Finally, select Remove Accessory.
Alternatively, you can also reset your HomePod directly without using the Home app on your smartphone. Simply unplug HomePod or remove the power adapter and wait for about 10 seconds. Again, plug HomePod back in. Now again wait for about 10 seconds and again touch and hold with your finger to the top of HomePod.
Now the white light will turn at the top into a red color. And keep your finger down. Now you will hear an announcement by Siri which says that your HomePod is about to reset. Again, remove your finger from the top of HomePod.
Reset Google Home Device:
To reset your Google Home device, simply press and hold the physical button (Microphone mute button) for about 15 seconds which is located on the back of your Google Home device. Now your Google Home device will automatically reset to factory default.
Reset Alexa Device Using Alexa App:
- Launch Alexa app on your Android or iPhone device.
- Now tap Echo & Alexa and again choose the device you’re trying to reset.
- Here scroll down and tap Factory Reset option and that’s it.
- Now your Alexa device will be reset to its factory default.
Check for Hardware Issue
You will need to check your HomePod, Google Home and Alexa device for hardware damages if Pandora is not playing music or any sound. It may be possible that the issue could be with the hardware such as the speaker not working and internal issues. In such cases, you have to contact the support team to fix the hardware problem. You can also visit nearby service centers or local retail shops.
Contact Pandora Support
Have you tried the above solutions? If yes and are still facing an issue with Pandora not playing on HomePod, Google Home and Alexa device, it’s best to contact Pandora support team for help. They might help you by providing the accurate solutions and you may easily be able to play music on your HomePod, Google Home and Alexa.
Final Words
Pandora not playing on your HomePod, Google Home, or Alexa can be extremely daunting. However, we are here to help. Make sure you try all the steps above in order to fix Pandora not playing on HomePod, Google Home or Alexa device. If the above steps don’t work anymore, you must contact Pandora support. We hope we have helped you resolve the issue. Thanks for reading!