How To Fix Paramount Plus Subtitles Out of Sync Problem

A leading streaming platform, Paramount+ has become a go-to destination for movie and TV show enthusiasts. Initially known as CBS All Access, the service underwent a rebranding after the merger of Viacom and CBS in March 2021. This merger led to the formation of Paramount Global (previously ViacomCBS), and subsequently, the birth of Paramount+.

With its vast content library, Paramount+ boasts over 30,000 TV episodes and movies. Subscribers are treated to a mix of original content and shows from various Paramount Global brand affiliates, such as BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures, and the Smithsonian Channel.

However, like any other digital platform, users sometimes encounter issues. One such concern has been the “subtitles out-of-sync” problem on Paramount Plus. But fear not, for we have solutions to this glitch. If you’re experiencing this subtitle misalignment, the following remedies should help address it.

How To Fix Paramount Plus Subtitles Out of Sync Problem

Fix: Paramount Plus Subtitles Out of Sync Problem

These fixes will help you resolve the Paramount Plus subtitles out of sync problem; therefore, let’s check out those fixes:

Fix 1: Restart the App

Streaming great content on all streaming devices and smart TVs compatible with Paramount Plus is possible. Despite this, the problem with Paramount Plus may be temporary since audio and video are out of sync. Restarting the app is the most common way to solve a temporary glitch. It’s not rocket science; it just takes time and effort.

The app should be closed, your streaming device should be restarted, and the app should be relaunched. This way, you can identify whether the Paramount Plus subtitles out-of-sync problem is related to Paramount Plus or the streaming device software.

Fix 2: Verify Server Outages

Paramount Plus Server Outage Status

Many problems can arise from server outages; two examples are audio and video being out-of-sync. It is possible to check Paramount Plus Server Status for the app’s status, which updates information about outages. When there are no reports, and you still have a Paramount Plus subtitles out-of-sync problem, contact the support team so they can assist you.

Fix 3: Restart the Device

As I mentioned in the first troubleshooting strategy, the streaming device should be restarted somewhere in the strategy. It’s worth mentioning again so you don’t overlook it because it may solve many problems you didn’t even know about. 

The power source needs to be disconnected from your streaming device for a few seconds before you can reconnect it. It’s not just a quick reboot; you must wait a few seconds before reconnecting. Hopefully, this method will help some users solve their Paramount Plus subtitles out-of-sync problem, so let us know if it helps.

Fix 4: Sign Out and Sign In

There is nothing unusual about temporary glitches on apps. You will inevitably experience bugs and glitches at some point. There appears to be an audio and video synchronization error, which will ruin your viewing experience. The Paramount Plus subtitles out-of-sync problem can be solved by logging out and back in again.

  • Launch the Paramount Plus app.
  • On the top-left corner, tap on your profile to find options.
  • Click on “Sign Out.”

Fix 5: Check Whether Other Apps are Working

If this issue happens to all the apps on your streaming device, you should ensure it is just Paramount Plus. You can check whether the audio or video lags by opening any other app, such as Netflix or Disney+.

You must be experiencing a problem if the same problem occurs across all apps. It might happen for several reasons, such as outdated apps or software or inadequate connections between the streaming device and the TV.

Paramount Plus’ support team will be able to assist you if the issue is localized to the Live TV feature (which is most common in this instance).

Fix 6: Secure all connections

The power source should be checked for proper connections to the TV, streaming device (if any), external speakers, and other devices. This way, you can ensure the audio and video feeds are working properly. Additionally, since Paramount Plus requires internet access, you must check your Ethernet and WiFi connections since both require internet access. You will be able to pinpoint the root cause of your problem this way.

Fix 7: Update the App

All the apps on your device need to be updated, particularly those you use regularly. Outdated apps can cause several issues, as everyone knows. It could be that the app has become outdated since you are experiencing audio or video sync issues with Paramount Plus. It can be countered by updating the app and seeing if this has any effect.

Fix 8: Update the Firmware of the Streaming Device

It is always a good idea to keep your software up-to-date, whether using a Smart TV with Paramount Plus installed or a streaming device such as Amazon FireStick or Roku. The reason is that outdated firmware is susceptible to introducing bugs and causing problems like out-of-synchronized audio and video in Paramount Plus. I hope this resolves your issue.

Fix 9: Clear Cache

It is impossible to ignore the cache. It is always with you and can cause problems if it gets corrupted. To eliminate this problem, you must empty the cache from the Paramount Plus app and the system. The system’s performance will be improved even if it doesn’t work.

Fix 10: Contact Paramount Plus Support

It is necessary to contact Paramount Plus support if you are only experiencing problems with Paramount Plus. Since the problem is specific to Paramount+, Roku’s developers should look into resolving it since everything on the company’s end appears to be working. Remember this rule whenever you use Paramount Plus on any streaming device.

In conclusion, while Paramount+ offers an expansive and diverse content library catering to a broad audience, occasional technical glitches, such as the subtitles out-of-sync issue, can emerge. It’s essential to remember that most digital platforms, even leading ones, will face challenges from time to time. Fortunately, with the right troubleshooting techniques and continuous platform updates, these concerns can usually be addressed effectively, ensuring a seamless viewing experience for users.

So, that’s how to fix the Paramount Plus subtitle’s out-of-sync problem. We hope that this guide has helped you. Furthermore, if you have any doubts or queries, comment below and let us know. 

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