Fix: Samsung Galaxy Watch 4 Not Receiving Text Messages

Samsung smartwatches are known to provide one of the best experiences when it comes to Android smartwatches. Among these, the Samsung Galaxy Watch 4 is one of the best value-for-money devices. But the user experience of using a Galaxy watch is not always pleasant for everyone.

Smartwatches show smartphone notifications on the screen informing the user about any required information about the phone. But what good is a smartwatch that cannot even display message notifications when they arrive on your smartphone? Well, that is the issue that is troubling many Galaxy Watch 4 users, and if you are one of these users, this article will help you out. Here, we have listed out all the possible solutions that one can try to resolve the problem. So without any further ado, let’s get into it.

Also Read: Fix: Samsung Galaxy Watch 4 Not Sending Text Messages

Fix: Samsung Galaxy Watch 4 Not Receiving Text Messages

How to fix Samsung Galaxy Watch 4 Not Receiving Text Messages?

It would be best if you tried all the solutions mentioned here, one after the other, until you find the one that works for you.

Connect correctly:

You will miss many of its features if you have established a poor connection between your Android smartphone and the Galaxy 4. The notifications display is one of them.

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By default, Android smartphones to be compatible with the Galaxy Watch 4 need the Galaxy Wearable application. Apart from the application, non-Samsung smartphones also require the Galaxy Watch 4 plugin and Samsung Accessory Service. So depending on the smartphone, you are using, ensure you have everything installed correctly.

Now let’s see how one can set up the watch correctly for the first time.

  • Open the Galaxy Wearable app on your smartphone.
  • Tap on Start to allow your phone to search for your Galaxy Watch 4.
  • Confirm the six-digit code on your watch with that on your phone, similar to what we see when we pair devices on Bluetooth.
  • Then follow the on-screen instructions to complete the pairing process.

Try the next solution if you still cannot see message notifications on your smartwatch.

Reboot both devices:

Sometimes all that needs to be done to fix an issue is a device restart. So you can try both with your smartphone and the smartwatch and then use them again.

To restart your watch, press the home(Power) button on your watch. Then tap on Power off. Once the device is turned off, press and hold the home(Power) key again, and the watch will turn on.

Similarly, do the same for your smartphone. Press and hold the power button and the volume +/- button. Then tap on restart. Different smartphones have different mechanisms for a reboot. So depending on your smartphone, perform the restart accordingly.

If you still do not see message notifications on your smartwatch, try the next solution mentioned below.

Check the battery:

Like every device, the Samsung Galaxy Watch 4 also needs an adequate charge to function correctly. So connect the charging cable of your smartwatch to the device and charge it for a while.

Once you have a sufficient amount of charge on your watch, use it with you again. Try the next solution if you still do not see any message notifications.

Update the Galaxy Wearable app:

You need the Galaxy Wearable application on your Android smartphone for the Galaxy Watch 4 to connect to the smartphone. And An outdated version of this application might result in incompatibility with some Android devices. So you need to ensure that you have the latest version of the application installed on your smartphone. To update the smartphone, follow the steps mentioned below.

  • Open up the Google Play Store on your Android smartphone.
  • Search for Galaxy wearable here.
  • Once you find it, tap on it to open the App screen.
  • Here, you will see the update button if an update is pending. Tap on the update button and wait for the process to complete.
  • Once the update is complete, connect your Galaxy Watch 4 to your Android smartphone again.

Try the following solution below if you still cannot see the message notifications.

Update the Watch:

Besides the application, the watch also needs to be running on the latest OS to ensure there are no issues regarding incompatibility.

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You can quickly check for updates on your phone via the Galaxy wearable application. Go to the pending updates section on your application and check for any pending updates. If any updates are pending, tap on the Watch Software update option to perform the system update. Follow the on-screen instructions carefully to ensure you install the latest version of the Watch’s OS running on your Galaxy Watch 4.

Try the following solution below if you still cannot see the message notifications.

Update the smartphone:

After the app and the phone, you need to check for any updates on your smartphone. An outdated or buggy build on your Android smartphone is enough to disable some of the watch features. The message notification feature could be one of these features.

So go to your phone’s settings menu and search for any pending updates in the update section. If there are any pending updates, install it on your phone and restart it. Now check whether you get notifications for messages on your smartwatch or not.

To perform the update, follow the instructions given below:

  • Open up Settings on your smartphone.
  • Tap on About inside the settings menu.
  • Now, tap on Software update and wait for your smartphone to detect a system update.
  • If there is any pending update, it will show up here. Tap on the Download and install button here and wait until the update is successfully installed.
  • Your phone will restart on its own after the update is complete.

Try the following solution mentioned below if you still cannot see message notifications from your phone on your watch.

Clear Cache for the App (Android Only):

Cache memory is stored by an application to ensure faster loading and opening time for the application. But sometimes apps develop consistencies in this cache data, which could lead to compatibility issues with the app. So you should clear your cache data to ensure it is not causing all the problems with your Galaxy Watch 4.

  • Open up Settings on your smartphone.
  • Tap on Apps inside the settings menu.
  • Then tap on the Galaxy Wearable application. The application settings page will show up.
  • Here, tap on storage and then tap on clear cache.
  • You might see a pop-up box asking for confirmation on the choice. Assure it, and the cache data for the app will be cleared.
  • Now open up the application again. It will load up slower than usual this time, so be patient. Once the application loads up, try connecting the two devices again.

Try the following solution mentioned below if you still cannot see message notifications on your Galaxy Watch 4.

Re-pair Watch:

When you connect your smartwatch to the smartphone, it will go through a pairing process. Sometimes, an issue with the pairing could lead to the smartphone not being compatible with the smartwatch. You can try pairing both devices again to fix this problem.

  • Open up Settings on your smartphone.
  • Tap on Connections inside the settings menu.
  • Now, tap on Bluetooth, and the list of paired devices will appear in an index.
  • Tap on the Settings icon next to the watch name and choose Unpair.
  • Now go back to the Galaxy Wearable app and re-pair your smartwatch with your smartphone.

If this solution does not work well, try the next solution mentioned below.

Reset Watch:

For the next fix, you can try resetting your smartphone. In most cases, occasionally, electronic devices need a reset to ensure everything is working well without any software inconsistencies.

To reset your Samsung Galaxy Watch 4, follow the steps mentioned below.

  • Open up the Galaxy Wearable application on your smartphone.
  • Ensure that the smartphone and the smartwatch are connected via Bluetooth.
  • Then tap on Watch Settings on the app.
  • Navigate to General > Reset.
  • Tap on Reset again to confirm your selection.

If this solution does not work well, try the final solution mentioned below.

Check your Phone’s System Language:

If you have set the system language on your smartphone differently from what it is on the smartwatch, that could also result in incompatibility in some cases. So ensure you have English as the default language for your smartwatch and smartphone. The watch comes with English as its default language; you do not need to tweak it. However, you need to check and ensure the system language on your smartphone is set to English. To change the system language of your smartphone, follow the steps mentioned below.

  • Open up Settings on your smartphone.
  • Tap on General Management inside the settings menu.
  • Now, tap on Language and wait for your smartphone to show every Language available for the device.
  • Select English here and then close the settings app.
  • Then try connecting the two devices again.

So these are all the solutions to fix the Samsung Galaxy Watch 4 not receiving text messages. Undoubtedly, one of the solutions mentioned above should work for you. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.

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