If you have a Samsung Galaxy Watch 5 or 5 Pro, you’re probably used to getting notifications on your wrist. But what if they suddenly stop coming in? This can be a frustrating experience, especially if you rely on those notifications to stay connected to the world.
Whether you are a new user of the Samsung Galaxy Watch 5 / 5 Pro or an experienced user, you may find it difficult to troubleshoot this issue. Fortunately, you can take a few simple steps to ensure your watch is receiving notifications. This article explains the most common solutions to help you get notifications working again.
- Fix 1: Restart your Phone and Watch
- Fix 2: Keep Phone on to Receive Notifications
- Fix 3: Enable Notifications in the Wearable App
- Fix 4: Check Individual App Notifications in the Galaxy Wearable App
- Fix 5: Grant Notification Access
- Fix 6: Check App Notifications on your Phone
- Fix 7: Configure Notification Settings
- Fix 8: Disable Theatre and Other Modes
- Fix 9: Make Sure you Have Enough Storage Available on Watch
- Fix 10: Check For Software Updates on your Watch
- Fix 11: Reset your Watch
- Frequently Asked Questions
- Final Words
Fix 1: Restart your Phone and Watch
Restarting your phone and watch may seem an obvious solution, but it can often be the easiest way to get your notifications to work again.
To restart your phone, press and hold the power button until and tap restart.
To restart your watch, press and hold the Home (Power) button for a few seconds and tap Power off. Then, turn it back on by pressing and holding the Home (Power) button again. Once both devices have restarted, you should start seeing your notifications appear on your watch.
Fix 2: Keep Phone on to Receive Notifications
The first step is to ensure that your phone is on and that the Bluetooth connection between your watch and the phone is active. Without this connection, your watch won’t be able to receive notifications. To check if the connection is active, open the Galaxy Wearable app on your phone and ensure the watch is connected.
Fix 3: Enable Notifications in the Wearable App
You also need to make sure that the notification settings on your watch are correctly configured. Open the Galaxy Wearable app and tap “Settings” then “Notifications”. From here, you can check that you have all the notifications that you need to enable.
Fix 4: Check Individual App Notifications in the Galaxy Wearable App
You should also check the individual app notifications on your watch. To do this, open the Galaxy Wearable app on your watch. Once you are in the app, scroll down until you find the “Notifications” option. Tap on this, and you will see a list of all the apps that are currently installed on your watch.
Make sure that all of the apps that you want notifications from are set to ON. If any of them are set to OFF, then notifications will not be sent to your watch. Once you have ensured that all the necessary apps are set to ON, you should be able to receive notifications on your watch.
If you are still having trouble receiving notifications, move down to the next solution.
Fix 5: Grant Notification Access
The Galaxy Wearable app on your Galaxy Watch needs to have notification access to display notifications on your watch. This permission is usually turned off either accidentally or due to a software update. Thankfully, you can easily toggle it. Here’s how:
- Open the Settings app on your phone.
- Select Apps.
- Now, find the Special apps or Special access option and tap on it.
- Tap on Notification access or app notifications.
- Find the Galaxy Wearable app in the list and toggle the Notification access to “Allowed.”
Fix 6: Check App Notifications on your Phone
If you are still not receiving notifications on your watch, you might have accidentally disabled the app notifications on your phone. And as expected, you will not receive any notifications on your watch if you have them disabled on your phone. Therefore, it is a good idea to check if your app notifications are enabled or not. Here’s how:
- Open the Settings app on your phone.
- Select Apps.
- Tap on each app you’re not receiving notifications from and then tap Notifications.
- Make sure to turn on all notifications for that app.
Fix 7: Configure Notification Settings
The Galaxy Watch is loaded with a number of features that enhance the user experience. Sometimes, these features can result in issues like notifications not showing up. To combat this, you need to disable those features. Here’s how:
- Open the Galaxy Wearable app on your phone.
- Tap on Notifications. This will show the notifications settings page.
- Tap “See all notification settings” to expand the page.
- Turn off the “Show only while wearing device” feature.
- Finally, turn on the “Show while using phone” and “Turn on for new apps” features.
Additionally, if you want to receive notifications only on your watch, turn on the “Mute connected phone” feature. This means that you will no longer receive any notifications on your phone.
Fix 8: Disable Theatre and Other Modes
One of the most common causes of not getting notifications on a Samsung Galaxy Watch 5 or 5 Pro is Theatre mode. This is a feature that allows you to silence all notifications while you are watching a movie or TV show. Other modes like the Do not disturb, and the Goodnight mode can also cause the issue.
All you need to do is turn these features off, and you will be good to go. Here’s how:
- Open the Galaxy Wearable app on your smartphone and select “Settings.”
- From here, tap Advanced and make sure that Do not disturb, Goodnight, and Theatre modes, are all turned off.
Alternatively, go to the settings on your watch and tap Advanced. Turn off all three features. Make sure Do not disturb is also disabled on your phone.
Fix 9: Make Sure you Have Enough Storage Available on Watch
If you’re still having trouble getting notifications to your watch, you may be running out of storage space. Here’s what you need to do to make sure you have enough storage available on your watch.
1. Check Your Storage Usage
The first step is to check your storage usage. To do this, open the Galaxy Wearable app on your phone, then go to the About Phone tab. Here, you’ll be able to see how much storage you have left on your watch. If it’s getting close to full, you’ll need to free up some space.
2. Uninstall Unused Apps
If you’re short on storage, the next step is to uninstall any apps that you don’t use. To uninstall an app, open the Galaxy Wearable app and go to the Apps tab. Here, you’ll be able to see a list of all the apps installed on your watch. Just select the app you want to uninstall and tap Uninstall.
By following these steps, you should be able to make sure you have enough storage available on your watch to fix any issues with notifications not coming through.
Fix 10: Check For Software Updates on your Watch
While this issue can be caused by a number of factors, one of the most common causes is outdated software on the watch. Staying up to date with software updates is essential for getting the most out of your watch.
The good news is that you can easily update the software on your Galaxy Watch 5 and 5 Pro. Here’s how:
- Open the Galaxy Wearable app on your smartphone.
- Tap on Watch settings.
- On the next page, scroll down and tap on the Watch software update option.
Here, you can check if there are any new updates available. If there are, you can download and install them. This will ensure that your watch is running the latest version of the software.
Updating the software on your Galaxy Watch 5 and 5 Pro is quick and easy, and it could help you solve the issue of not getting notifications. If you are still experiencing the issue after updating the software, you can try the next solution.
Fix 11: Reset your Watch
Finally, if everything else fails, you should reset your Galaxy Watch 5 or 5 Pro. Do note that resetting your watch will delete all its data. So, make sure you have a backup before proceeding further.
To reset your Galaxy Watch:
- Open the Galaxy Wearable app on your companion phone.
- Make sure your watch and phone are connected via Bluetooth.
- On your phone, scroll down and tap Watch settings.
- Tap General > Reset.
- Tap Reset again if prompted.
Once the watch is reset, pair it with your phone and check for any software updates. Once all is set up, you should be receiving notifications on your watch as usual.
Frequently Asked Questions
Why am I not getting notifications on my Galaxy Watch 5 / 5 Pro?
There are a few reasons why your Galaxy Watch 5 or 5 Pro might not be getting notifications. The most common reason is that the watch is not connected to your phone properly. Other reasons include Do not disturb mode, theatre mode, outdated software battery optimization, and notification settings.
How do I fix the Galaxy Watch 5 / 5 Pro messages not receiving issue?
First, make sure that the “Do Not Disturb” feature is not turned on. This can be found in the “Settings” menu. If this is not the issue, then it’s possible that your watch is not connected to your phone correctly. Try restarting your watch and your phone to see if that fixes the issue. If you’re still having trouble, you can try resetting your watch.
That’s all there is to it! We have included eleven fixes to the notifications not working issue on the Galaxy Watch 5 and 5 Pro. We hope that you are able to fix the issue and get your watch working by the end of this article. Make sure to try all the fixes for the best results. Yet, if you have any questions, ask them in the comments section below.