A truly remarkable home entertainment experience was hindered by low-quality streaming (both TV and music) until early 2021. The Sonos Arc soundbar provides Dolby Atmos audio with 4K video content from many streaming providers (Amazon Prime, Disney Plus, and Apple) so that you can build a mini-theater out of just a Sonos Arc. But unfortunately, in the past couple of days, many users started reporting that the Sonos Arc is not connecting to the WiFi network.
They aren’t able to play their favorite music on their Sonos Arc soundbars. However, currently, developers do not make any statement regarding this, but that doesn’t mean that you have nothing to do to fix this issue. Yes, here in this guide, you will get all the necessary fixes that allow you to resolve Sonos Arc not connecting to the WiFi issue. Therefore, let’s check them out:
- How To Fix Sonos Arc Not Connecting to WiFi
How To Fix Sonos Arc Not Connecting to WiFi
Don’t worry if you notice that the Sonos Arc is not connecting to your WiFi network. Yes, you can simply perform these fixes to resolve this:
Fix 1: Restart The Sonos Arc Soundbar
The Sonos Arc may have some technical problems, and you end up encountering this issue that prevents your speakers from working properly. However, rebooting Sonos Arc devices also seems to have resolved this issue for some users. So then, why not this fix work for you?
However, there is no need to reboot your speakers; rather, we recommend you power cycle them, as this will reset their state and enable them to function normally again.
This is what we suggest you do to see if this helps. Meanwhile, in case you find that this doesn’t help you resolve the issue, don’t get panic as we have more fixes, so you should follow them.
Fix 2: Check Your Connection
Do you know whether your internet connection is working? You may be experiencing this issue because your WiFi or mobile hotspot is not providing the speed you require. So, we recommend you to use any speed testing website to check your connection speed.
Nevertheless, suppose you discover that your WiFi does not seem to be providing you with proper connectivity. In that case, you might want to check your router since there is a possibility that some external damage to it prevents you from connecting. Thus, try out this procedure and see whether the Sonos Arc is not connecting to WiFi.
Fix 3: Make Sure The Sound Bar is Fully Charged
An empty battery can cause this issue when the speaker has lost its charge. However, you can start by charging the speaker with the AC adaptor to see if the problem can be fixed. Thus, you must plug the AC power cord into a wall outlet because that is all that is needed.
The other end of the cable is also attached to the speaker’s back. Allow the Sonos Arc to charge until the indicator indicates the battery is full. When the charging process is complete, turn the Sonos Arc on to see if WiFi has now been established.
However, most probably, this will help you resolve the Sonos Arc not connecting to the WiFi issue. But, in case the issue is still there, then try the next method.
Fix 4: Power Cycle The Router
In case you have already checked your connection speed and it is not good enough, then try power cycling it as chances are there that your router/modem may have some stored cache files due to which it fails to connect to your Sonos Arc.
Therefore, in that situation, you need to remove those cache files, and to do so, you can simply power cycle your router. To do so,
- Initially, switch off the power supply.
- Now, remove all the cables attached to your router/modem.
- Then, wait for 1-2 minutes and plug in the wires.
- Finally, switch on the power supply, and once the internet LED starts blinking, take your Sonos Arc and check if it is now connecting to the network or not.
Fix 5: Check For External Damage
We should take extra care with each set of speakers since audio devices or speakers can be easily damaged. Unfortunately, we’ve seen damaged speakers both internally and externally in many cases, which is very unfortunate.
Unfortunately, when your speaker suffers any internal damage, it has very little chance of being repaired – even in service centers. But, you can still hover over to the nearest Sonos service center and ask them to repair it if possible.
Fix 6: Use Ethernet Cable
If still unable to connect your Sonos Arc to the WiFi network, the possibility is there that your speakers may face some compatibilities issues due to which it fails to connect to that network.
Therefore, it would be better if you tried connecting to the same network using an Ethernet cable. Once you have done this, your Sonos Arc is connecting to the internet, and you will no more face the WiFi connecting problem.
Fix 7: Check The Cable
Your Sonos Arc speakers may not work correctly if the cable is damaged or cut. We recommend you check your charging cable in this case and replace it if there is a problem, as it is your last option. Once you replace the cable and charge it fully, you’ll be able to connect your Sonos Arc to WiFi.
Fix 8: Reset Sonos Arc
After resetting, all data will be erased, and the speaker will return to factory settings. This is a great way to troubleshoot if you can’t connect to the device over Bluetooth or WiFi. Therefore, it is advised to reset the speakers and check if it helps.
Fix 9: Contact the Support Team
If you are unable to solve any type of problem on your own, reach out to your nearest service center. You should, however, visit the Sonos Arc Support Page and submit a complaint there first. Then, as soon as you’ve done this, go to your nearest service center and ask them to fix it. However, if a warranty still covers your device, you can get a free repair.
Also Read: Fix: Sonos Subwoofer Won’t Connect to ARC
So, that’s how to fix the Sonos Arc not connecting to WiFi error. We are hoping that the troubleshooting guidelines mentioned in the above guide have helped you. But, by any chance, if you have questions on your mind or even want to suggest anything, comment below and let us know.