Fix: SteelSeries Arctis 1 Not Showing Up or Not Connecting to PC

There may not be a better gaming headset I’ve seen yet at this price range. However, SteelSeries Arctis 1 is a good option in this price range. SteelSeries Arctis 1 is an inexpensive gaming headset that is very popular because they are compatible with PC, consoles, Switch, and any device with a 3.5mm jack.

However, despite having some great features, many users found the comfort to be lacking. Yeah, you heard it right! It has a few drawbacks. Recently, many users claim that the Arctis 1 is not showing up or not connecting on their Windows 11 PC.

Well, although there isn’t any solid reason behind this error, we have still tried our best in order to fix the Arctis 1 not showing up or not connecting issue. So, let’s get started with the guide.

SteelSeries Arctis 1

How To Fix SteelSeries Arctis 1 Not Showing Up or Not Connecting to PC

So, here are a few tricks that will help you fix the SteelSeries Arctis 1 not showing up or not connecting to the PC issue. However, in case you are also having the same problem, make sure to read the guide and apply the fixes mentioned below. So, let’s have a look at them:

Fix 1: Reboot Your PC

If you left your PC on for an extended period of time, it is natural for it to begin running more slowly and start showing up some unwanted errors. Now, here a simple reboot comes into play. Yeah! Restarting it will usually speed things up.

We are sure that this method will work because a reboot clears temporary files and frees up memory space. So, you must try rebooting your device and again plug in the SteelSeries Arctis 1 and check if not showing up or not connecting issue gets fixed or not.

Fix 2: Check The 3.5mm jack

Did you check your PC’s 3.5mm jack? Well, there are chances that there’s something stuck on the jack due to which the headphone is not able to make a connection with your PC. Therefore, in order to fix this, you need to clean the jack. But, we do not recommend you use a sharp or pointed tool to clean it as we are not liable for any type of damage to your device. So, do it at your own risk.  

Fix 3: Re-install Audio Driver

If the Audio driver is out of date on your PC or some of the sound settings are incorrect, it is obvious why you are experiencing sound issues. Therefore, we suggest you reinstall the Audio Driver as it is the most reliable way to resolve SteelSeries Arctis not showing up or not connecting issue. So, here are the steps for that: 

  1. Initially, hover to the desktop and right-click on the Start menu; then, select the Device Manager option. 
  2. After that, hit the Audio Inputs & Outputs option in order to expand it. 
  3. Then, make sure to right-click on the audio device and select the Uninstall option. Re-install Audio Driver
  4. Once done, simply reboot your system to reinstall it again on your PC. After that, verify if the issue gets resolved or not. 

Fix 4: Enable Stereo Mix

Many users previously reported that the Arctis 1 not connecting issue was resolved after enabling the Stereo mix. Therefore, you must also try this out, and here are the steps that will help you do so:

  • Firstly, right-click on the Volume Icon located at the Taskbar on your desktop. After that, hit the Sounds option.
  • Now, navigate to the Recording Tab, right-click on the empty area, and checkmark the View Disabled Devices and View Disconnected Devices option. 
  • That’s it. Now, right-click on it and select the Enable button for Stereo Mix.Enable Stereo Mix

Fix 4: Check For OS Update

It is vital to regularly check and update our OS even though the minor OS update may include patching discovered security threats and removing the bugs. Moreover, the updates can add new features to your devices by removing outdated ones. So, we suggest you to check if your PC is running on the latest version or not. However, we have noticed that when users update their OS in many cases, these issues are automatically resolved. Therefore, you must try out the given steps to do so: 

  1. Initially, press the Win+I altogether to open the Windows Settings. 
  2. After that, click on the Update & Security followed by the Windows Update.
  3. That’s it. Now, hit the Check For Updates button and wait until it shows you something. Then, if an update is available, make sure to install it. Fix: SteelSeries Arctis 1 Not Showing Up or Not Connecting to PC

Fix 5: Enable Playback Device From Sound Settings

Did you check if the playback device is enabled from the sound settings or not? Well, there are possibilities that you may haven’t enabled the playback device on your device, due to which Windows is not showing up or not connecting your Arctis 1. Therefore, you must follow these steps in order to enable it on your PC: 

  1. Firstly, open the Control Panel and select the Large icons from the View By option. Then, hit the Sound option. 
  2. Now, a list of playback devices will open that is available on your PC. Meanwhile, if the Arctis 1 is not showing on your device, then make sure to right-click on the empty space and checkmark the Show Disabled Devices and Show Disconnected Devices.
  3. After that, right-click on the SteelSeries headphone and choose the Enable option. Then, hit the Ok button. That’s it. Enable Playback Device From Sound Settings

Fix 6: Uninstall SteelSeries Engine Software

There are chances that your SteelSeries Engine Software may be the culprit behind this error. Yes, you heard it right! Chances are there that some SteelSeries Engine Software files may be missing or corrupted, due to which you are getting this issue. Therefore, we advise you to uninstall the software and then reinstall it again on your PC as you normally do. 

Fix 7: Disable Front Panel Jack Detection

Here are the instructions using which you can easily disable the front panel jack detection. Therefore, make sure to follow them carefully: 

  • Firstly, press the Windows Key + R altogether. This will open the Run app.
  • After that, type regedit and press Enter. Then, navigate to the location in Registry Editor.


  • However, in case you didn’t find this path. Then, follow this: 


  • Now, right-click on the EnableDynamicDevices. Then, click on Modify and Change it to 0, hit the OK button. Disable Front Panel Jack Detection

Fix 8: Contact To SteelSeries Support Team

So, are you still encountering the issue? If so, then except for contacting the support team, you do not have any other option. Therefore, make sure to contact them and ask for help. Meanwhile, after you explain the issue, they may suggest some fixes or tell you to reach their nearest service center. 

So, that’s all on how to fix the SteelSeries Arctis 1 not showing up or not connecting issue on PC. We hope that this article has helped you. Meanwhile, if you have any other doubts on your mind regarding this topic, comment below. 

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