How To Fix Twitch Profile Picture Upload Error

Due to certain reasons, you can face an error while uploading or changing your Twitch profile picture. However, you can fix the issue by performing a few solutions according to the possible causes. One of the most popular causes of such an issue is your browser cache, cookies files, or because of Ad Blocking extensions, etc.

In most cases, the error is due to a corrupted PNG file or an image in a non-compatible file format. Twitch only accepts profile pictures in PNG and JPG format. So make sure to upload these format profile picture on Twitch only.

How To Fix Twitch Profile Picture Upload Error

How To Fix Twitch Profile Picture Upload Error

In this article, we will discuss the methods to fix the Twitch Profile Picture Upload Error with easy steps.

Method 1: Use Incognito Mode

Sometimes due to repetition of the process, Twitch can show the error if you have been changing your profile picture quite a bit.

If you are using Safari or Firefox, then you will have to use the Private window. We recommend you to use Google Chrome because it turns out that the issue is very common for those who are using Firefox. There are no cache, cookies, history, or any data is recorded while you are in the Private or Incognito window, so it may fix the issue.

For Google Chrome Users and Firefox users, click on the three-dot icon or three-line icon at the top-right.


Select the New Incognito Window or New Private Window option from the menu. You can also press the Ctrl+Shift+N shortcut key to open up the New incognito window.

Now, simply visit Twitch, login to your account and try uploading your profile picture and see if the error has been resolved or not.

Method 2: Disable Ad-Blocking Extensions

The Ad-blocker extension might be in conflict with Twitch; hence it causes the error while uploading your profile picture. To resolve the issue, you will have to disable the extension; just follow the steps below to do so.

Step 1) Click on the three vertical dots icon at the top-right in Chrome, then hover your mouse over More Tools and select Extensions.

You can also type ‘chrome://extensions/ in Chrome’s address bar to open up the Extension page.

How To Fix Twitch Profile Picture Upload Error

Step 2) On the Extension page, to disable the Ad-blocker, simply toggle off the switch. Even more, you can click on the Remove button to remove the extension.

After that, you can visit twitch and upload your profile picture without any error.

3. Clearing Cache & Cookies Files

Step 1) Firstly, click on the three vertical dots icon and then hover your mouse over More Tools.

Step 2) Select the Clear Browsing Data option from the sub-menu, or you can also press the Ctrl+Shift+Del shortcut keys to open up the Clear browsing data window.

Step 3) Click on the drop-down menu for the Time Range and select the All-Time option.

How To Fix Twitch Profile Picture Upload Error

Make sure that you have checked the Cookies and Cache Files options and click on the Clear Data button. Hopefully, after that, you can visit Twitch and can upload your Profile picture.

Method 3: Troubleshooting the Image

If none of these steps has worked for you that it is very possible that the issue is not due to any bug, cache files, etc it is due to the image. Fortunately, you can resolve such issues via troubleshooting the image on services like Tiny PNG etc.

Also, make sure that the image format you are using is either .png or .jpg, none other formats will work. People have also reported that when they have uploaded 1MB size images, they were able to resolve the issue.


Uploading or updating your profile image on Twitch should be an easy task. In case you are having troubles with the process and facing Twitch Profile Picture Upload Error, then you can try the above troubleshooting methods. Make sure to keep the image size below 1 MB, as bigger images are not accepted by Twitch servers.

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